CLE PC - Lousy wireless
#16




Join Date: Jan 2005
Location: Ann Arbor, MI
Posts: 1,394
Originally Posted by worldwidedreamer
Let's not complain too much. Continental was the first network airline to have free wifi in the clubs and unlike some others (AA, UA, DL) does not charge club members extra. I hope CO continues to make the right decision, instead of forcing club members to pay at least an extra $240 per year for wifi.
Well, if Massport has anything to say about it, we won't have it at all...
#17




Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,889
Who can we complain to about CLE's wi-fi problems?
#18
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Originally Posted by ctownflyer
Who can we complain to about CLE's wi-fi problems?
Paging Dr. Bombay...Paging Dr. Bombay...
ahhh...I mean CO Insider! HELP!!
#19

Join Date: Jan 2005
Location: Houston, TX
Programs: UA 1K, HHonors Diamond, SPG Plat
Posts: 65
Originally Posted by carpboy
Interesting, I've never noticed any poor wifi performance in CLE, and I pay attention to these things. It has been a couple of months though since I've been there.
#20
Join Date: Dec 2005
Location: ORD
Programs: AA EXP, *wood Plat, Marriott Plat
Posts: 277
Sitting in CLE PClub now, and it is SLOW!!! just venting since I think I could have posted here quicker on my blackberry.
#21
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Originally Posted by Cheap Elite
Paging Dr. Bombay...Paging Dr. Bombay...
ahhh...I mean CO Insider! HELP!!
ahhh...I mean CO Insider! HELP!!
#22




Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,889
Originally Posted by CO Insider
We are definitely looking into this. Stay tuned!
#23
FlyerTalk Evangelist




Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,713
Originally Posted by owie69
The problem with these clubs are not the people inside the PC using up the bandwidth, it is the people stealing the connection from the outside.
#24
Join Date: Aug 2004
Location: CLE
Posts: 9,816
I am at the CLE PC and the speed is slow but not terribly slow considering that the club is pretty much full of folks on laptops.
#25
Join Date: Aug 2006
Programs: DL DM, Sky Club, HH Diamond, Marriott Platinum
Posts: 27
Seems much better
Originally Posted by MBM3
I am at the CLE PC and the speed is slow but not terribly slow considering that the club is pretty much full of folks on laptops.
At the CLE PC now. The club is relatively empty now (6:45 pm on a Thursday) however everything seems to be working fine. Much better than it was two weeks ago.
Ping results - 0% loss, r/t time in milli-secs: min=402 ms; max = 767ms, avg. 587 ms
#26
Original Poster




Join Date: Feb 2001
Location: MCI ** UA Silver, Bonvoy Lifetime Titanium
Posts: 1,297
Originally Posted by MBBGG
At the CLE PC now
Min=63ms, Max=409ms, Avg=103 ms. 0% loss
But counting the two of us, it looks like there are about 10 people total in the club tonight.
#27




Join Date: Nov 2001
Location: Cleveland, Ohio, USA
Programs: UA 1K, DL PM, Bonvoy Titanium, HH Diamond
Posts: 1,354
Be lucky you weren't in the PC today from 4 - 5. It was so slow that I did dialup just to get my e-mail. It was absolutely unbearable this afternoon, and the PC was only about 75% full.
#28
Join Date: Mar 2005
Location: Cleveland
Programs: UA Gold, HH Diamond
Posts: 31
Originally Posted by DawgmanOH
Be lucky you weren't in the PC today from 4 - 5. It was so slow that I did dialup just to get my e-mail. It was absolutely unbearable this afternoon, and the PC was only about 75% full.
#29
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Update: We have determined that the source of our slow wireless issue in CLE is indeed bandwidth-related. To remedy this, we've ordered a larger circuit (double the current size). So, in short, relief is on the way.
In the future, if you're ever in a Presidents Club and have a poor wireless connection, please take the time to report it to one of our front desk representatives. They do actively call in and troubleshoot these issues, and we do hear about them here at headquarters.
In the future, if you're ever in a Presidents Club and have a poor wireless connection, please take the time to report it to one of our front desk representatives. They do actively call in and troubleshoot these issues, and we do hear about them here at headquarters.
#30
Join Date: Aug 2004
Location: CLE
Posts: 9,816
Originally Posted by CO Insider
Update: We have determined that the source of our slow wireless issue in CLE is indeed bandwidth-related. To remedy this, we've ordered a larger circuit (double the current size). So, in short, relief is on the way.
In the future, if you're ever in a Presidents Club and have a poor wireless connection, please take the time to report it to one of our front desk representatives. They do actively call in and troubleshoot these issues, and we do hear about them here at headquarters.
In the future, if you're ever in a Presidents Club and have a poor wireless connection, please take the time to report it to one of our front desk representatives. They do actively call in and troubleshoot these issues, and we do hear about them here at headquarters.
Thank you for the update - this is good news for us CLE-based folks.

