elite question
Jul 19, 2006 | 8:17 am
#1
Original Poster
Original Member
Join Date: May 1998
Location: hillside nj
Posts: 326
elite question
Can elite member get elite seating if a non elite member is seating in that row. example say 5a is elite seating and a non elite member takes it but elite member show up and request that seat what happens to the non elite.
service reover assistance- Has anybody use this service yet?
service reover assistance- Has anybody use this service yet?
Jul 19, 2006 | 8:30 am
#2
Join Date: Jan 2003
Location: NYC
Posts: 8,693
Once somebody is assigned a seat, they generally won't take it away. Elites don't get to boot non-elites from their seats.
The only times I can think of that anyone is typically moved from their preassigned seats are:
Other folks might be able to think of a few other scenarios, but in general, once you have a seat reservation, you don't get moved.
The only times I can think of that anyone is typically moved from their preassigned seats are:
- Equipment change (non-elites will generally be reseated in the "white" seats, and pax whose seat numbers don't exist any more will be reseated elsewhere)
- Non-qualifyied pax in exit row (kids, disabled pax, don't speak English, etc.)
- Too many lap babies in one seating section (Boeing narrowbodies have 4 oxygen masks for each 3 seat section, so if two lap babies are seated in the same row on the same side of the aisle, one will need to move)
- Disabled person requests accessible seating, but all accessible seats are already taken
- Passengers in same PNR have "split" their seats (if you pick aisle/window and leave the middle seat open between you, sometimes they'll move one of you to the middle seat so you're sitting together)
- Passenger doesn't show up at the gate before it's time to process standbys
Other folks might be able to think of a few other scenarios, but in general, once you have a seat reservation, you don't get moved.
Jul 19, 2006 | 8:33 am
#3
Join Date: Jan 2003
Location: NYC
Posts: 8,693
Originally Posted by emmett_s
service reover assistance- Has anybody use this service yet?
Jul 19, 2006 | 10:53 am
#4
Join Date: May 1999
Location: Central New Jersey
Programs: UA-Platimum 2 MM, HH-Gold, MR-Lifetime Gold, Hyatt-Discoverist
Posts: 6,238
Originally Posted by themicah
Once somebody is assigned a seat, they generally won't take it away. Elites don't get to boot non-elites from their seats.
Other folks might be able to think of a few other scenarios, but in general, once you have a seat reservation, you don't get moved.
Other folks might be able to think of a few other scenarios, but in general, once you have a seat reservation, you don't get moved.
I called DL & was told a family had requested to be seated together, and as I was travelling solo, they gave them my seat. But they didn't assign me any other seat and now all that was left were middles seats in the rear!! 
I ended up cancelling the whole trip just before departure, so it was a moot point-- but just beware.
Jul 19, 2006 | 7:57 pm
#5
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Join Date: Apr 2006
Location: Los Angeles, California
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Originally Posted by mauld
Maybe on CO, but not the case on DL. Earlier this year, I (CO Plat) booked JFK-NCE in coach on DL. My CO status & number were duly noted on my reservation, along with my chosen front of coach (but not bulkhead) center aisle. Checked a couple of weeks before my flight I found that I no longer had a seat reserved I called DL & was told a family had requested to be seated together, and as I was travelling solo, they gave them my seat. But they didn't assign me any other seat and now all that was left were middles seats in the rear!! I ended up cancelling the whole trip just before departure, so it was a moot point-- but just beware.
I called DL & was told a family had requested to be seated together, and as I was travelling solo, they gave them my seat. But they didn't assign me any other seat and now all that was left were middles seats in the rear!! I ended up cancelling the whole trip just before departure, so it was a moot point-- but just beware.That's pretty disgusting customer service on the part of Delta. What were they thinking? On a brighter note, if you want to travel to NCE next year, I bet Continental will offer service there. I was just looking at what was going on with Barcelona; it's quite impressive. I bet somewhere in the south of France must be a target destination for '07.