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Old Jul 19, 2006 | 7:57 pm
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ContinentalFan
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Originally Posted by mauld
Maybe on CO, but not the case on DL. Earlier this year, I (CO Plat) booked JFK-NCE in coach on DL. My CO status & number were duly noted on my reservation, along with my chosen front of coach (but not bulkhead) center aisle. Checked a couple of weeks before my flight I found that I no longer had a seat reserved I called DL & was told a family had requested to be seated together, and as I was travelling solo, they gave them my seat. But they didn't assign me any other seat and now all that was left were middles seats in the rear!! I ended up cancelling the whole trip just before departure, so it was a moot point-- but just beware.

That's pretty disgusting customer service on the part of Delta. What were they thinking? On a brighter note, if you want to travel to NCE next year, I bet Continental will offer service there. I was just looking at what was going on with Barcelona; it's quite impressive. I bet somewhere in the south of France must be a target destination for '07.
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