Problems with online statements
#1
Original Poster
Join Date: Apr 2006
Location: Manhattan, NY
Programs: UA Premier Platinum/MM, AAdvantage PlatPro, Hilton HHonors Gold
Posts: 104
Problems with online statements
Has anyone else had problems receiving online e-mail statements from CO? I signed up to receive them along with OnePass partner promotion e-mails a few months ago to get more Mileathon points. Yet, I still have not received a single e-mail from CO in my inbox (other than EUA e-mails, at least I get those on occasion...) Not to mention that when I check my e-mail settings under my OnePass account, it shows that I am signed up for all of these e-mails... any input would be appreciated!
#2
Join Date: Nov 2005
Location: Wacko, TX
Programs: CO (Au), AA, Priority Club (Au), Hilton HHonors (Au)
Posts: 61
One place to start....
Originally Posted by JDS@LAX
Has anyone else had problems receiving online e-mail statements from CO? I signed up to receive them along with OnePass partner promotion e-mails a few months ago to get more Mileathon points. Yet, I still have not received a single e-mail from CO in my inbox (other than EUA e-mails, at least I get those on occasion...) Not to mention that when I check my e-mail settings under my OnePass account, it shows that I am signed up for all of these e-mails... any input would be appreciated!
#3




Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Marriott LT Titan, Avis PC, Hilton Gold
Posts: 9,925
I am having the same problem - nothing from CO - but I still get from UA, AA, and DL.
CO must have changed something, but I do not think it is a spam filter issue.
CO must have changed something, but I do not think it is a spam filter issue.
#4
Join Date: Dec 2005
Location: Philadelphia,PA
Programs: United 1K,Marriott Platinum Premier,IHC Platinum Ambassador,Hilton Gold
Posts: 1,898
No Problems here.
#5
Original Poster
Join Date: Apr 2006
Location: Manhattan, NY
Programs: UA Premier Platinum/MM, AAdvantage PlatPro, Hilton HHonors Gold
Posts: 104
Originally Posted by cova
I am having the same problem - nothing from CO - but I still get from UA, AA, and DL.
CO must have changed something, but I do not think it is a spam filter issue.
CO must have changed something, but I do not think it is a spam filter issue.
#6
Join Date: Sep 2005
Location: JZRO
Posts: 9,175
Can't you see the same information via your My Account on CO.com?
#7




Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Marriott LT Titan, Avis PC, Hilton Gold
Posts: 9,925
Originally Posted by JDS@LAX
Thats what kills me the most, I get several e-mails a month from AA and UA, and hardly ever fly them... the one I really want the e-mails from is CO... I checked my spam folder and nothing in there... I do get the EUA emails (at least I get the most important ones!) but still, I would like to get the OnePass offers/ statement e-mails as well...
#8
FlyerTalk Evangelist




Join Date: Apr 2006
Location: Los Angeles, California
Programs: United LT-GS, AA LT-Plat, Hyatt LT-Globalist, Hilton LT-Diamond, Marriott LT-Titanium, Hertz PC
Posts: 15,822
Here's a problem
Originally Posted by JDS@LAX
Has anyone else had problems receiving online e-mail statements from CO? I signed up to receive them along with OnePass partner promotion e-mails a few months ago to get more Mileathon points. Yet, I still have not received a single e-mail from CO in my inbox (other than EUA e-mails, at least I get those on occasion...) Not to mention that when I check my e-mail settings under my OnePass account, it shows that I am signed up for all of these e-mails... any input would be appreciated!

