The "Whats up with CO.com..." Rant!
Jul 17, 2003 | 10:35 pm
#1
Original Poster
Join Date: Sep 2000
Location: New York, New York
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The "Whats up with CO.com..." Rant!
Short answer: It's DOWN.
Less than 30 hours prior to departure. Within my Upgrade window. ITN shows F3. No EUA yet. NW refuses to upgrade my wife (NW SIlver) as it is still not midnight in MSP, even though our flt. is out of LGA. If I could check-in now, chances are we'll both get our upgrades... but noooo... the website is down
Thanks for listening
Less than 30 hours prior to departure. Within my Upgrade window. ITN shows F3. No EUA yet. NW refuses to upgrade my wife (NW SIlver) as it is still not midnight in MSP, even though our flt. is out of LGA. If I could check-in now, chances are we'll both get our upgrades... but noooo... the website is down
Thanks for listening
Jul 18, 2003 | 8:26 pm
#2
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
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It's up for me -- but I can't actually book the itinerary I'm interested in because it seems to have an error when selecting the final flight. The web site help folks have a 15 minute wait for their pizza topping
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Please be careful when opening the overhead bins as the coach custmers may have shifted in flight...
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Please be careful when opening the overhead bins as the coach custmers may have shifted in flight...
Jul 18, 2003 | 8:47 pm
#3
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by knit-in:
Short answer: It's DOWN.
Less than 30 hours prior to departure. Within my Upgrade window. ITN shows F3. No EUA yet. NW refuses to upgrade my wife (NW SIlver) as it is still not midnight in MSP, even though our flt. is out of LGA. If I could check-in now, chances are we'll both get our upgrades... but noooo... the website is down
Thanks for listening</font>
Short answer: It's DOWN.
Less than 30 hours prior to departure. Within my Upgrade window. ITN shows F3. No EUA yet. NW refuses to upgrade my wife (NW SIlver) as it is still not midnight in MSP, even though our flt. is out of LGA. If I could check-in now, chances are we'll both get our upgrades... but noooo... the website is down
Thanks for listening
</font>
I've even had a streak where I have to wait til minutes before the flight takes off. I think EAU is broke. BUT... I'm still sitting up front ever time this year. 
Jul 19, 2003 | 12:13 am
#4
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,722
The co.com folks tell me I'm getting the 'unavailable' message because even though NW has lots of open el-cheapo seats the CO allotment might be sold out. Of course the CO web site still lists this as an available option (and has for some time) at the el-cheapo fare clase (NW K class). CO says that NW doesn't update very often and that they have had many complaints about this. ARGH!!!