Upgrades but no EUA notification
May 4, 2003 | 11:10 am
#1
Original Poster
Join Date: Jun 2002
Location: San Francisco, CA
Posts: 60
Upgrades but no EUA notification
Has anyone else been upgraded but received no emai? Are emails a thing of the past? This is my first domestic trip this year so not sure.
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May 4, 2003 | 11:32 am
#2
Join Date: Dec 2002
Location: CLE,OH
Programs: UA 1K 3MM, AA Plat, F9 Elite, the later two thanks to Jeff $, HHdia, Mgold, WynDia, Choicepl, IHGDia
Posts: 1,405
That happens to me with some frequency but I usually get an email. I check my records at co.com to see if the upgrade cleared when the email doesn't happen. But you are supposed to be getting email also.
May 4, 2003 | 11:53 am
#3
Join Date: Jun 2001
Location: northern NJ, CO Silver
Programs: Lifetime PC Member
Posts: 344
Let's all complain! Upgraded, but no email.
Shame on ?
Shame on ?
May 4, 2003 | 1:09 pm
#4
Original Member
Join Date: May 1998
Location: Houston, Texas, TEXAS
Posts: 1,510
Happens to me on occasion, also.
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"The Eyes of Texas Are Upon You"
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"The Eyes of Texas Are Upon You"
May 4, 2003 | 1:26 pm
#5
Original Poster
Join Date: Jun 2002
Location: San Francisco, CA
Posts: 60
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Let's Go:
Let's all complain! Upgraded, but no email.
Shame on ?</font>
Let's all complain! Upgraded, but no email.
Shame on ?</font>
May 4, 2003 | 1:42 pm
#6
Join Date: Apr 2003
Programs: UA *G 1MM LT United Club & Global Entry
Posts: 2,756
I got an EUA e-mail at 9:00am for an 11:00am flight once. I have also gotten upgraded with no e-mail, possibly never having been EUA'ed, but manually upgraded before check-in.
If in doubt you can check your seat assignment on-line to see if you have been moved. A good practice anyway, because CO might have changed plane types from the time you booked (from a 767 2-3-2 seating to a 757 3-3 seating for example) and your assigned seat could become much worse.
If in doubt you can check your seat assignment on-line to see if you have been moved. A good practice anyway, because CO might have changed plane types from the time you booked (from a 767 2-3-2 seating to a 757 3-3 seating for example) and your assigned seat could become much worse.
May 4, 2003 | 1:51 pm
#7
Join Date: May 2003
Location: Somewhere in picturesque New England
Programs: WN Rapid Rewards, DL SkyMiles, UA MileagePlus, HiltonHonors
Posts: 765
Most of the the time I do NOT receive an email--I've found the email notification to be a joke.
May 4, 2003 | 5:48 pm
#8
Guest
Posts: n/a
Just a possibility:
Our company spam filter was intercepting our EUA notices.
Of course, the filter was letting the "You need a bigger d**k" email offers through.
Our company spam filter was intercepting our EUA notices.
Of course, the filter was letting the "You need a bigger d**k" email offers through.
May 6, 2003 | 7:05 am
#9
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by senatorgirth:
Most of the the time I do NOT receive an email--I've found the email notification to be a joke.
</font>
Most of the the time I do NOT receive an email--I've found the email notification to be a joke.
</font>
May 6, 2003 | 8:46 am
#10
Join Date: Dec 2000
Location: New York, NY
Programs: UA 1K, AA EXP, Hilton, Marriott Rewards,SPG
Posts: 1,134
I just got upgraded for 2 segments this weekend. No notification email but happened to check the reservation online and saw the upgrade.
Sometime I have gotten the EUA emails after the flight has departed.
Crazy!
Sometime I have gotten the EUA emails after the flight has departed.
Crazy!
May 6, 2003 | 9:30 am
#11
Join Date: Oct 1999
Location: Scottsdale, Arizona
Posts: 4,952
I just received an email notification for my wife and I for our flight tomorrow.
I have found that sometimes the EUA email notfication box in (my) profile un-checks itself for no apparent reason. I have had to re-check it on two occasions to make sure the setting was accurate. Sort of annoying, but not a huge deal.
I have found that sometimes the EUA email notfication box in (my) profile un-checks itself for no apparent reason. I have had to re-check it on two occasions to make sure the setting was accurate. Sort of annoying, but not a huge deal.
May 6, 2003 | 9:47 am
#12
Join Date: Dec 2002
Location: Houston, TX
Posts: 18
I almost always get EUA notifications when I am upgraded (even when they hold all F seats until the 3-hour window). On a few occasions, I have not received notifications for flights that have great F availabilty (e.g., IAH-SAT on a 757). When I checked my account settings on co.com, my EUA notifications preference had been magically turned off. This has happened a few times. Y'all might want to check your account settings just to make sure that you have not been enhanced by the CO IT dept.
May 7, 2003 | 10:32 am
#13
Join Date: May 2002
Location: Largo, FL
Posts: 1,320
Upon checking as suggested, I too discovered my email upgrade notification box had been unchecked. Thanks for the advice to check this out.