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-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   Upgrades but no EUA notification (https://www.flyertalk.com/forum/continental-onepass-pre-merger/45424-upgrades-but-no-eua-notification.html)

trvl4fun May 4, 2003 11:10 am

Upgrades but no EUA notification
 
Has anyone else been upgraded but received no emai? Are emails a thing of the past? This is my first domestic trip this year so not sure.

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coplatua1k May 4, 2003 11:32 am

That happens to me with some frequency but I usually get an email. I check my records at co.com to see if the upgrade cleared when the email doesn't happen. But you are supposed to be getting email also.

Let's Go May 4, 2003 11:53 am

Let's all complain! Upgraded, but no email.
Shame on ?

JAWS_II May 4, 2003 1:09 pm

Happens to me on occasion, also.

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"The Eyes of Texas Are Upon You"

trvl4fun May 4, 2003 1:26 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Let's Go:
Let's all complain! Upgraded, but no email.
Shame on ?
</font>
I was hardly complaining I was simply asking if the policy had changed.

SunLover May 4, 2003 1:42 pm

I got an EUA e-mail at 9:00am for an 11:00am flight once. I have also gotten upgraded with no e-mail, possibly never having been EUA'ed, but manually upgraded before check-in.

If in doubt you can check your seat assignment on-line to see if you have been moved. A good practice anyway, because CO might have changed plane types from the time you booked (from a 767 2-3-2 seating to a 757 3-3 seating for example) and your assigned seat could become much worse.


senatorgirth May 4, 2003 1:51 pm

Most of the the time I do NOT receive an email--I've found the email notification to be a joke.


jfrench1000 May 4, 2003 5:48 pm

Just a possibility:

Our company spam filter was intercepting our EUA notices.

Of course, the filter was letting the "You need a bigger d**k" email offers through.

socrates May 6, 2003 7:05 am


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by senatorgirth:
Most of the the time I do NOT receive an email--I've found the email notification to be a joke.

</font>
I use to think so as well...but recently I finally started actually getting them...had never received them before (Been elite for 3 years now)


joebeenyc May 6, 2003 8:46 am

I just got upgraded for 2 segments this weekend. No notification email but happened to check the reservation online and saw the upgrade.

Sometime I have gotten the EUA emails after the flight has departed.

Crazy!

dsimon May 6, 2003 9:30 am

I just received an email notification for my wife and I for our flight tomorrow.

I have found that sometimes the EUA email notfication box in (my) profile un-checks itself for no apparent reason. I have had to re-check it on two occasions to make sure the setting was accurate. Sort of annoying, but not a huge deal.

pancha_villa May 6, 2003 9:47 am

I almost always get EUA notifications when I am upgraded (even when they hold all F seats until the 3-hour window). On a few occasions, I have not received notifications for flights that have great F availabilty (e.g., IAH-SAT on a 757). When I checked my account settings on co.com, my EUA notifications preference had been magically turned off. This has happened a few times. Y'all might want to check your account settings just to make sure that you have not been enhanced by the CO IT dept.

dldkjones May 7, 2003 10:32 am

Upon checking as suggested, I too discovered my email upgrade notification box had been unchecked. Thanks for the advice to check this out.


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