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Upgrades but no EUA notification
Has anyone else been upgraded but received no emai? Are emails a thing of the past? This is my first domestic trip this year so not sure.
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That happens to me with some frequency but I usually get an email. I check my records at co.com to see if the upgrade cleared when the email doesn't happen. But you are supposed to be getting email also.
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Let's all complain! Upgraded, but no email.
Shame on ? |
Happens to me on occasion, also.
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Let's Go: Let's all complain! Upgraded, but no email. Shame on ?</font> |
I got an EUA e-mail at 9:00am for an 11:00am flight once. I have also gotten upgraded with no e-mail, possibly never having been EUA'ed, but manually upgraded before check-in.
If in doubt you can check your seat assignment on-line to see if you have been moved. A good practice anyway, because CO might have changed plane types from the time you booked (from a 767 2-3-2 seating to a 757 3-3 seating for example) and your assigned seat could become much worse. |
Most of the the time I do NOT receive an email--I've found the email notification to be a joke.
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Just a possibility:
Our company spam filter was intercepting our EUA notices. Of course, the filter was letting the "You need a bigger d**k" email offers through. |
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by senatorgirth: Most of the the time I do NOT receive an email--I've found the email notification to be a joke. </font> |
I just got upgraded for 2 segments this weekend. No notification email but happened to check the reservation online and saw the upgrade.
Sometime I have gotten the EUA emails after the flight has departed. Crazy! |
I just received an email notification for my wife and I for our flight tomorrow.
I have found that sometimes the EUA email notfication box in (my) profile un-checks itself for no apparent reason. I have had to re-check it on two occasions to make sure the setting was accurate. Sort of annoying, but not a huge deal. |
I almost always get EUA notifications when I am upgraded (even when they hold all F seats until the 3-hour window). On a few occasions, I have not received notifications for flights that have great F availabilty (e.g., IAH-SAT on a 757). When I checked my account settings on co.com, my EUA notifications preference had been magically turned off. This has happened a few times. Y'all might want to check your account settings just to make sure that you have not been enhanced by the CO IT dept.
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Upon checking as suggested, I too discovered my email upgrade notification box had been unchecked. Thanks for the advice to check this out.
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