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Why confirmed upgrades using miles so difficult?

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Why confirmed upgrades using miles so difficult?

 
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Old Feb 25, 2003 | 12:51 pm
  #16  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by dbaker:
British Airways, too.

The reality is that njdavid doesn't really have an actual theory. It's just that any airline has to bend over backwards, do whatever makes him happy, and beg for his business (even at the cost of more lucrative business or taking losses for him) or they suck.

If his amount of complaining to continental is proportional to his flyertalk complaining, they probably wrote him off a long time ago.

</font>

Well, perhaps...

Or, perhaps, as I and lots of others have written here and elsewhere, it's that CO really has an arrogant and incorrect marketing strategy, and they're sinking in red ink with no assetts to fall back on faster than you can say "Gordo-the-Liar's undeserved bonus".

I tell you what - send me a wake-up call the first time the brain-trust in Houston actually makes money - any profit at all...ever, since all of the takaways and cutbacks and benefit reductions. Even a penny will suffice. Please, please do show me and all of us how this super strategy you brown-nose for so much has done any good for ANYONE (other than Gordo-the-Liar and his cronies).


[This message has been edited by NJDavid (edited 02-25-2003).]
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Old Feb 25, 2003 | 1:16 pm
  #17  
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NJD-

I ask this question honestly and humbly, and won't respond to your answer:

Which US airlines do you think are doing a good job? To which are you happy giving your business?

Thanks.
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Old Feb 25, 2003 | 1:46 pm
  #18  
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&lt;------
&lt;------
&lt;------

(NW domestic, UA international) and also America West, who has turned things around in the reliability areas, and introduced a fair and balanced pricing system.

[This message has been edited by NJDavid (edited 02-25-2003).]
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Old Feb 26, 2003 | 5:35 am
  #19  
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From my standpoint, I rarely have a problem using miles to upgrade, but then again I plan in advance. I just made 2 reservations from EWR, one to LAS & one to LAX on V fares of under $300 and was able to immediately upgrade to F. My trick was to book in advance, my flights are for this Sept & Oct where ITN showed lots of F9's. Granted, if I was trying to fly next week (or next month) I'd probably be out of luck, but with some advance planning---no problems
PS- normally I'd go the EUA route, but as I'm travelling with hubby (and he refuses to fly in back), I'll spend the miles.
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Old Feb 26, 2003 | 6:11 am
  #20  
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When using miles transcon, we always have to booked connex thru IAH. Not usually a bad deal, as at least one segement I can usually get a 777. Mr Fish flies paid full Y in Y 90% of the time, because the A seats are gone long before he has the opportunity to ticket. Had the chance to fly in paid F a few weeks ago (EWR-SNA/LAX-EWR) and hadn't realized that non-stop transcons were pretty good in F service (at least on the 757, non BF). But still, an F connection beats a Y nonstop anyday..

Robin
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Old Feb 26, 2003 | 7:03 am
  #21  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Fishbait:
...snip...
But still, an F connection beats a Y nonstop anyday..

Robin
</font>
Thus the logic for flying NW instead of CO...
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Old Feb 26, 2003 | 7:28 am
  #22  
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a non-stop in coach with an exit row that reclines beats first class on a 737 any day in my book.
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Old Feb 26, 2003 | 9:31 am
  #23  
 
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There was an article in the WSJ yesterday describing why UA was doomed and why they're losing so much money. The author used Continental as an example of a well structured airline that is significantly more competitive than UA.

Of course, it covered more complex issues than the availability of upgrade seats and what planes people like for transcons.
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