<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by dbaker:
British Airways, too.
The reality is that njdavid doesn't really have an actual theory. It's just that any airline has to bend over backwards, do whatever makes him happy, and beg for his business (even at the cost of more lucrative business or taking losses for him) or they suck.
If his amount of complaining to continental is proportional to his flyertalk complaining, they probably wrote him off a long time ago.
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Well, perhaps...
Or, perhaps, as I and lots of others have written here and elsewhere, it's that CO really has an arrogant and incorrect marketing strategy, and they're sinking in red ink with no assetts to fall back on faster than you can say "Gordo-the-Liar's undeserved bonus".
I tell you what - send me a wake-up call the first time the brain-trust in Houston actually makes money - any profit at all...ever, since all of the takaways and cutbacks and benefit reductions. Even a penny will suffice. Please, please do show me and all of us how this super strategy you brown-nose for so much has done any good for ANYONE (other than Gordo-the-Liar and his cronies).
[This message has been edited by NJDavid (edited 02-25-2003).]