Nyc Glitch In The System?
#1
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NYC Glitch In The System?
Anyone notice that doing a search either for purchase or using miles, that when you type in NYC it only gives LGA or JFK choices and not EWR (ie if you type in NYC and say nonstop it says no flights available now)? Up until today it included all three area airports when doing a search. Does anyone know if this is a permanent change because it definitely adds another step esp when checking award searches (one step forward and two steps back)!
In addition (and this is somewhat old news) I know they no longer include Virgin Atlantic in their award search which some time ago they did include (though as we all know they do include NW). I suppose all of this (additions and subtractions) is an ongoing thing but I wish CO would just settle it once and for all.
In addition (and this is somewhat old news) I know they no longer include Virgin Atlantic in their award search which some time ago they did include (though as we all know they do include NW). I suppose all of this (additions and subtractions) is an ongoing thing but I wish CO would just settle it once and for all.
Last edited by redreusam; Jun 15, 2005 at 10:38 am
#2
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i did notice that today. when i typed in NYC for NYC to MSP, it gave me all JFK/LGA flights but nothing from EWR. and, it wasn't a price thing. the prices it pulled up were in the $600 range but when i used EWR, it came back with prices in the $500 range (both rip offs, but that's another story).
#3
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While understandably inconvenient, what you describe is technically correct. NYC is really New York City (LGA/JFK), and EWR is really just Newark.
In the past, I know that CO had it programmed such that NYC was Newark City (EWR/LGA/JFK). And given how much effort CO puts into marketing Newark as New York by displaying things like New York/Newark on departure boards, this is probably a mistake by the CO web folks down in New York/Houston.
In the past, I know that CO had it programmed such that NYC was Newark City (EWR/LGA/JFK). And given how much effort CO puts into marketing Newark as New York by displaying things like New York/Newark on departure boards, this is probably a mistake by the CO web folks down in New York/Houston.
Last edited by channa; Jun 13, 2005 at 3:45 pm
#4
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Given that EWR is in New Jersey, it remains a heavily used airport by New York residents and is one of the three major airports for the NYC metropolitan area and it would be a really bad mistake for them to think otherwise. I live in Manhattan and use EWR almost exclusively however if prices/availability exist out of LGA or JFK will journey to both of those airports. Hopefully, CO will rectify this "problem" soon.
#5
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While it is annoying not to have EWR included. I found in the past the website has been prejudiced. When using NYC it would default to EWR and give those fares first. Only after scrolling to the bottom of the screen would you see the LGA/JFK fares(usually cheaper due to increased LCC competition at those airports).
CO owns EWR and sets the price bar high (most of the time).
CO owns EWR and sets the price bar high (most of the time).
#6
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Actually, I think the issue is that if they plug in NYC and include JFK, LGA and EWR, then CO would have to match fares to JetBlue, Song and Spirit out of EWR. So if they remove EWR from NYC they can just compete with their flights out of LGA and JFK.
It's a way to protect their fortress hub is EWR.
- HF
It's a way to protect their fortress hub is EWR.
- HF
#7
Join Date: Jul 2002
Posts: 269
Profit
I'd agree with that assessment. I'm sure CO made this change in order to protect profit. If it's less convenient for customers, so be it. I noticed this change a couple years ago.
As far as the EWR is in NJ argument, I would just point out that there was a time when EWR was the *only* airport serving NYC. Recall Mayor Fiorello LaGuardia's famous "my ticket says New York" incident: http://www.answers.com/topic/laguardia-airport
As far as the EWR is in NJ argument, I would just point out that there was a time when EWR was the *only* airport serving NYC. Recall Mayor Fiorello LaGuardia's famous "my ticket says New York" incident: http://www.answers.com/topic/laguardia-airport
#8
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It's funny though how they've gone back and forth on this over the past couple of years. Actually it didn't occur to me about them having to price against the competition out of LGA and JFK (esp with Song and JetBlue in the mix). However, on its own website it doesn't list the competitors' fares anyway. Whatever, as the saying goes "buyer beware."
#9
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new york city (NYC) airports are newark (EWR), laguardia (LGA) and JFK. period. EWR should be included. period.
i live on the west side of manhattan so, sure, i would prefer newark. but, i certainly will go to any NYC airport. the opposite can be said for people that live on the east side in terms of their preference for LGA/JFK.
but, regardless, it's just a cab ride to any of the THREE NYC airports.
more importantly, i think the point of the original post is that CO.O.L used to include EWR in the NYC search and now does not, right?
i live on the west side of manhattan so, sure, i would prefer newark. but, i certainly will go to any NYC airport. the opposite can be said for people that live on the east side in terms of their preference for LGA/JFK.
but, regardless, it's just a cab ride to any of the THREE NYC airports.
more importantly, i think the point of the original post is that CO.O.L used to include EWR in the NYC search and now does not, right?
#10
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I just searched MCI to NYC and got EWR and LGA flights.
#11
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I also live on the west side of Manhattan...hmmmm are we neighbors?!?! LOL
Funny I just did a search NYC to LAX and still get just LGA and JFK w/connections...if I do EWR separately I get the nonstops plus a cheaper fare!!
Funny I just did a search NYC to LAX and still get just LGA and JFK w/connections...if I do EWR separately I get the nonstops plus a cheaper fare!!
#12
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Originally Posted by redreusam
Funny I just did a search NYC to LAX and still get just LGA and JFK w/connections...if I do EWR separately I get the nonstops plus a cheaper fare!!
#13
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NW used to have NYC refer to JFK/LGA/EWR. However, NYC only refers to JFK and LGA. EWR now has its own fare structure and is independent of the LGA and JFK in terms of fares. Often, fares are more expensive using EWR!!! Someone else told me that EWR is mostly cargo, so airlines don't care as much.
- Pat
- Pat
#14
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Originally Posted by Wiirachay
NW used to have NYC refer to JFK/LGA/EWR. However, NYC only refers to JFK and LGA. EWR now has its own fare structure and is independent of the LGA and JFK in terms of fares. Often, fares are more expensive using EWR!!! Someone else told me that EWR is mostly cargo, so airlines don't care as much.
- Pat
- Pat
#15
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Don't all three airports operate under the authority of the NY/NJ Port Authority. So couldn't it be said that JFK and LGA are New Jersey airports?