KLM reward problems
Dec 1, 2002 | 6:55 pm
#1
Original Poster
Join Date: Apr 2001
Location: New York, NY
Posts: 468
KLM reward problems
Does any one know how come a KLM flight that is available for reward booking through nwa.com is not available through Continental?
NWA.com showed availability, so I called CO and asked to get it. They put a request for it, and it was rejected! It still shows up as available on nwa.com. Interestingly, it does NOT show up on http://usr.v7.com/wpaa/ .
What do I do?
Dec 1, 2002 | 7:17 pm
#2
Join Date: Jun 2001
Location: northern NJ, CO Silver
Programs: Lifetime PC Member
Posts: 344
Try calling again.
Maybe with a different agent . . different results.
Maybe with a different agent . . different results.
Dec 1, 2002 | 8:34 pm
#3
Join Date: Oct 2000
Location: EWR
Posts: 899
Did you ask for KLM flight numbers or NW flight numbers?
Dec 1, 2002 | 9:13 pm
#4
Join Date: Aug 1999
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United GoldMM, Hyatt Discoverist, SPG Gold, Hilton Diamond, Hertz #1 Gold, IC Ambassador
Posts: 7,451
I had similar results... great availibility on NWA, but nothing for weeks before and after my travel dates on CO. Eventually booked on KLM through NWA.
Dec 1, 2002 | 11:06 pm
#5
Original Poster
Join Date: Apr 2001
Location: New York, NY
Posts: 468
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by sgopal2:
Did you ask for KLM flight numbers or NW flight numbers?</font>
Did you ask for KLM flight numbers or NW flight numbers?</font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Let's Go:
Try calling again.
Maybe with a different agent . . different results.</font>
Try calling again.
Maybe with a different agent . . different results.</font>
Dec 2, 2002 | 12:47 pm
#6
Original Member
Join Date: May 1998
Location: NY, NY, USA
Programs: AA EXP, BA Gold, UA*S, Marriott LT Titanium
Posts: 2,001
Just out of curiosity, did you ask NWA to try to sell the seats? There can sometimes be a difference between what is displayed in availability, and what the airline will confirm. It is my thinking that the availability may show availability in D class, but if you ask the agent to go into Direct Access to KLM and check availability, you may find that the booking class actually shows either 0 or Closed.