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-   -   KLM reward problems (https://www.flyertalk.com/forum/continental-onepass-pre-merger/44286-klm-reward-problems.html)

eyal Dec 1, 2002 6:55 pm

KLM reward problems
 

Does any one know how come a KLM flight that is available for reward booking through nwa.com is not available through Continental?

NWA.com showed availability, so I called CO and asked to get it. They put a request for it, and it was rejected! It still shows up as available on nwa.com. Interestingly, it does NOT show up on http://usr.v7.com/wpaa/ .
What do I do?

Let's Go Dec 1, 2002 7:17 pm

Try calling again.
Maybe with a different agent . . different results.

sgopal2 Dec 1, 2002 8:34 pm

Did you ask for KLM flight numbers or NW flight numbers?

thezipper Dec 1, 2002 9:13 pm

I had similar results... great availibility on NWA, but nothing for weeks before and after my travel dates on CO. Eventually booked on KLM through NWA.

eyal Dec 1, 2002 11:06 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by sgopal2:
Did you ask for KLM flight numbers or NW flight numbers?</font>

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Let's Go:
Try calling again.
Maybe with a different agent . . different results.
</font>
I am trying to book it using a KLM flight number on a KLM operated flight. Tried several agents, all had same results. They tell me that they see availability in D class (reward business class), but that when they send the request, it keeps coming back unconfirmed. UGGGHHHHH.

RChavez Dec 2, 2002 12:47 pm

Just out of curiosity, did you ask NWA to try to sell the seats? There can sometimes be a difference between what is displayed in availability, and what the airline will confirm. It is my thinking that the availability may show availability in D class, but if you ask the agent to go into Direct Access to KLM and check availability, you may find that the booking class actually shows either 0 or Closed.


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