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Old Nov 22, 2002 | 2:25 pm
  #1  
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EUA on NWA flight


I got a NW flight coming up soon. I bought a paper ticket through a consolidator.

I've never flown on such a ticket before (usually, I buy an eticket at nwa.com). I'd like to know if there is a way to have NW let me know about the status of the upgrade without calling them. If not, do I need to keep calling them until I am cleared and then ask them to assign me a seat over the phone?

Thanks.
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Old Nov 22, 2002 | 3:35 pm
  #2  
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>>>> Edited to add.....
Sorry the following is if you have your WP number associated with the res. if you have your OP number, I'm guessing you can import the res. into your itins on the CO.com site
>>>>

Go to NWA.com, under the blue "travel planning" section on the upper bar, select "view/change reservations" It will prompt you for your last name, WP number, pin, and month of travel.(click box) If your WP number is associated with the reservation, the reservation will be listed. Click on the "view" reservation and it will pop up. Then select "More Info: Seats, flight details" and it will show your seating class (economy or first) and your seat assignment.

[This message has been edited by thezipper (edited 11-22-2002).]
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Old Nov 22, 2002 | 5:00 pm
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by thezipper:
Sorry the following is if you have your WP number associated with the res. if you have your OP number, I'm guessing you can import the res. into your itins on the CO.com site </font>
I don't have an WP number associated with the account and CO.com doesn't recognize my PNR. However, I went to nwa.com, and it turns out that to view/change reservation, one needs WP number OR confirmation number. I was able to view my seats and everything, but not to change my seat assignment (not sure if it's possible on NWA.com at all). I guess since I couldn't import it to CO.com, there's no way to be emailed if/when the upgrade is processed.

(edited to correct a typo)_

[This message has been edited by eyal (edited 11-22-2002).]
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Old Nov 22, 2002 | 6:07 pm
  #4  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by eyal:
[BI I was able to view my seats and everything, but not to change my seat assignment (not sure if it's possible on NWA.com at all). I guess since I couldn't import it to CO.com, there's no way to be emailed if/when the upgrade is processed.[/B]</font>
Well my upgrade just went through and the "economy" class of service changed to "first" so if your upgrade does go through, you should be able to see it in your itin that way on nwa.com. You will have to call, like i did, to change the seat assignment coz you didnt book it on nwa.com.
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Old Nov 22, 2002 | 7:07 pm
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Hmm -- if I change the FF number on a NW ticket from OnePass to WorldPerks, do you think nwa.com would pick up the ticket and display it in my online account? If so -- that would allow me to view and change seat assignments. Then after I've done that, I can change the ticket back to my OnePass account...
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Old Nov 22, 2002 | 9:39 pm
  #6  
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The mere presence of a WP number won't allow you to change seats online. Additionally, NW and CO have cracked down on account switching, with Elite upgrades and Select Seating Y assignments being revoked if the customer chooses to earn miles on the non-Elite account.

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Old Nov 23, 2002 | 9:06 am
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In this situation it's pretty simple -

1) Call NW to make sure they have your CO number (assuming that's the elite one).
2) View the itinerary online at www.nwa.com. Once you get your EUA, it will reflect F class.

Unless I book through my corporate travel or at nwa.com, I never assume that NW has me CO number with the itinerary.
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