The Gold Challenge
Nov 20, 2002 | 8:24 am
#16
Original Poster
Join Date: Jun 2001
Location: northern NJ, CO Silver
Programs: Lifetime PC Member
Posts: 344
Just a follow up. . .
our OP online statement today indicates Gold for this year and lists mileage and/or segments/points for 2003 are still required. A call to OP confirms we are "flagged" as having met the challenge and are Gold thru 2003, but it doesn't show that online.
OP "Don't worry . . . its all here in our computer!"
I post further if any problems arise.
our OP online statement today indicates Gold for this year and lists mileage and/or segments/points for 2003 are still required. A call to OP confirms we are "flagged" as having met the challenge and are Gold thru 2003, but it doesn't show that online.
OP "Don't worry . . . its all here in our computer!"
I post further if any problems arise.
Nov 20, 2002 | 12:23 pm
#17
Join Date: Aug 2001
Location: Austin, TX
Posts: 65
I received my new Gold card in the mail last week!
Nov 20, 2002 | 1:39 pm
#18
Join Date: Jul 2002
Posts: 242
I called to inquire about my challenge status, since I flew my final qualifying flight about a month ago.
CO.com showed nothing new, just my 2002 status. The OP agent on the phone went through my itineraries with me and agreed that yes, I should have had my status updated for 2003, but it wasn't.
Turns out the computer got "confused" on one of my roundtrips. The agent had to place a call to some other department, and had to go through my trips with them manually, with each ticket number, to verify that I had fulfilled the terms of the promo.
She said that the computer did update the status, now let's see if I receive the new card in the mail....
CO.com showed nothing new, just my 2002 status. The OP agent on the phone went through my itineraries with me and agreed that yes, I should have had my status updated for 2003, but it wasn't.
Turns out the computer got "confused" on one of my roundtrips. The agent had to place a call to some other department, and had to go through my trips with them manually, with each ticket number, to verify that I had fulfilled the terms of the promo.
She said that the computer did update the status, now let's see if I receive the new card in the mail....
Nov 20, 2002 | 3:11 pm
#19
Join Date: Aug 2001
Location: Austin, TX
Posts: 65
Interesting... Just looked at my last one pass statement and I'm confused. I'm gold now from the 3 round-trip challenge. I thought this new status was good till Feb 04? Did this happen to the rest of you?
Elite Status Report
2002 Elite Status: Gold
2002 Elite Mileage: 40,397
2002 Elite Segments/Points: 29
To Earn 2003 Gold Elite Status
Elite Mileage Needed: 9,603
Elite Segments/Points Needed: 31
Elite Status Report
2002 Elite Status: Gold
2002 Elite Mileage: 40,397
2002 Elite Segments/Points: 29
To Earn 2003 Gold Elite Status
Elite Mileage Needed: 9,603
Elite Segments/Points Needed: 31
Nov 20, 2002 | 4:20 pm
#20
Original Poster
Join Date: Jun 2001
Location: northern NJ, CO Silver
Programs: Lifetime PC Member
Posts: 344
Skippy
That is why I called. Mine is the same as yours. I'd recommend a call to OP.
That is why I called. Mine is the same as yours. I'd recommend a call to OP.
Nov 20, 2002 | 7:10 pm
#21
Join Date: Jul 2002
Posts: 242
Sorry -
To clarify - when I said "it's in the computer" I meant that the OP computers have me registered as a Plat for 2003. I have seen no indication of this on the OP website, nor through any mailings.
To clarify - when I said "it's in the computer" I meant that the OP computers have me registered as a Plat for 2003. I have seen no indication of this on the OP website, nor through any mailings.