Pc @ Ord
Jul 6, 2005 | 8:52 am
#16
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/2MM, DL DM/2MM, UA Gold,Hilton Diamond,IHG Diamond, Hyatt Globalist,Marriott Titanium
Posts: 13,239
Oh no!! My Priority Pass guide says 5.30, but you cant usually trust it, I thought it would be later 
Jul 6, 2005 | 9:44 am
#18
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/2MM, DL DM/2MM, UA Gold,Hilton Diamond,IHG Diamond, Hyatt Globalist,Marriott Titanium
Posts: 13,239
Thanks, just called, CO agents leave at 4.30, but club remains open til 5.30 in case anyone is interested. Thanks for the link!
Jul 24, 2005 | 4:42 pm
#19
Join Date: Jun 2004
Location: NY
Posts: 102
You know, I've used a lot of domestic PCs, but this one ranks at the bottom for service (and I count this as a PC as they have CO staff). I'm sitting in it right now - there is no secondary agent staffing the desk, so I sat there for 3 minutes waiting while the NW attendant stared at me before telling me to go back to the front desk. There I asked if F had cleared - she told me that it hadn't, put my companion on (I had cleared at 3day), but would not tell me where she was in the list. She claimed that 'they aren't allowed to tell us' - this coming without any hint of a smile of eye contact. She then told me that 'the gate agents are only allowed to tell you' - which I know is BS as I told her that every other PC agent has been able to tell me in the past, and I don't think that is policy. I'm pretty sure she was one of those that would take my companion right OFF the list as soon as I walked away, even though I was very cordial.
Overall I was disgusted by both NW and CO's lack of interest, personality or customer service at this PC. This lounge just trumped EWR ~120 for the surliest gate agents.
(although I like the NW seats with the swivel tops)
Overall I was disgusted by both NW and CO's lack of interest, personality or customer service at this PC. This lounge just trumped EWR ~120 for the surliest gate agents.
(although I like the NW seats with the swivel tops)
Jul 24, 2005 | 5:30 pm
#20
Join Date: Nov 2004
Location: Nashville
Programs: DL DM 3 MM AA PLAT HH Lifetime Diamond Marriott Plat AMB lifetime titanium Hertz PC
Posts: 6,315
I wish they would do the joint club in ATL and a few of the smaller non hub clubs.
Aug 5, 2005 | 5:17 pm
#21
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/2MM, DL DM/2MM, UA Gold,Hilton Diamond,IHG Diamond, Hyatt Globalist,Marriott Titanium
Posts: 13,239
Do Independence Air flights leave from the same area in the terminal? Just wondering if any frequent club users know...
Aug 6, 2005 | 8:48 am
#22
Join Date: Feb 2003
Posts: 4,401
Originally Posted by SkyTeam777
Do Independence Air flights leave from the same area in the terminal? Just wondering if any frequent club users know...
I too like this club, and use it a lot of the times even while flying UA. Even though there is an RCC in T2, it is very frequently overcrowded. I haven't had a problem w/ crowding at the NW/CO club in T2 though, probably because if I'm on UA I'm leaving at different times as the NW/CO flights.