Problems with OP Web Site???
Mar 15, 2001 | 9:02 am
#1
Original Poster
Join Date: May 1999
Location: Central New Jersey
Programs: UA-Platimum 2 MM, HH-Gold, MR-Lifetime Gold, Hyatt-Discoverist
Posts: 6,238
Problems with OP Web Site???
For the past week or so, I've been getting the following message when I try to view "Activity Since Your Last Statement"..
"We're sorry, but we are currently unable to display your recent mileage activity." All the other functions seem to be working fine. Is anyone else having this problem???
"We're sorry, but we are currently unable to display your recent mileage activity." All the other functions seem to be working fine. Is anyone else having this problem???
Mar 15, 2001 | 9:05 am
#2
Join Date: May 1999
Posts: 6,084
mauld -- I've had the same problem about a month ago. E-mailed to the OP service center (there is a button for it on the OP site), and within two or three days everything was fixed.
Mar 15, 2001 | 9:14 am
#3
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,729
Am I mistaken or does this happen every month (since that feature appeared anyway) right around the time that they get ready to post a new statement?
Mar 15, 2001 | 9:48 am
#4
Join Date: Mar 2001
Location: IAH
Programs: UA 1K/*G
Posts: 2,397
I'm able to see "recent activity," but it hasn't updated in weeks.
The last flight that it shows for me is on 03/02/2001, even though I've flown eight times since then.
Annoying. I never know if I should report the legs missing or if their site is just broken.
The last flight that it shows for me is on 03/02/2001, even though I've flown eight times since then.
Annoying. I never know if I should report the legs missing or if their site is just broken.
Mar 15, 2001 | 10:01 am
#5
Join Date: Mar 2001
Location: KSAT
Posts: 38
I'm going to have to go with "the website just sucks." After Delta, the onepass site is a huge disappointment.
The best we can do is cross our fingers for a major overhaul in the recently-announced beta site.
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The best we can do is cross our fingers for a major overhaul in the recently-announced beta site.
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Mar 15, 2001 | 11:26 am
#6
Join Date: Feb 2001
Location: Chatham, NJ USA
Posts: 4
I just called the OPSC and they said there are "problems with the server and they are working on it." It's kind of a relief, really. I thought they were auditing me for racking up too many bonus miles thanks to this site. Phew.
Mar 15, 2001 | 11:28 am
#7
Join Date: Dec 2000
Location: Celia Cruz, you live forever in our hearts.
Posts: 2,052
I have not had any problems this month but a friend of mine can't see his activity either.
To update this 3/17, I was at this friend's house tonight and he said he still could not get his activity report. I asked him to let *me* try it. I/E would not work, I restarted from Netscape, no problem at all or maybe it is just my "magic touch"?
[This message has been edited by CozumelJen (edited 03-17-2001).]
To update this 3/17, I was at this friend's house tonight and he said he still could not get his activity report. I asked him to let *me* try it. I/E would not work, I restarted from Netscape, no problem at all or maybe it is just my "magic touch"?
[This message has been edited by CozumelJen (edited 03-17-2001).]
Mar 15, 2001 | 5:01 pm
#8
Join Date: May 2000
Location: Smoke filled room, TPA and FLL/MIA :UAL 1K and 2MM,AA EX PLAT and 2MM,Lifetime Plat Starwood
Posts: 4,318
I used to be able to get activity, but not for the last month or so.
Mar 15, 2001 | 5:40 pm
#9
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,122
It worked fine for me a few minutes ago and I'm accessing it from Hong Kong.
Mar 17, 2001 | 6:35 pm
#10
Join Date: Mar 2001
Location: IAH
Programs: UA 1K/*G
Posts: 2,397
I tried to access it today again and here's where I stand:
OP posted AUS-IAH-OAK from 3/13. However, it's lacking my OAK-IAH-AUS-IAH-ATL from yesterday and -still- hasn't posted NW legs (TYS-MEM-AUS) or AW legs (AUS-PHX-SJC-PHX-AUS) from last week.
Grrrrr.
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daniel baker -- [email protected]
OP posted AUS-IAH-OAK from 3/13. However, it's lacking my OAK-IAH-AUS-IAH-ATL from yesterday and -still- hasn't posted NW legs (TYS-MEM-AUS) or AW legs (AUS-PHX-SJC-PHX-AUS) from last week.
Grrrrr.
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daniel baker -- [email protected]
Mar 18, 2001 | 11:26 am
#11
Join Date: Mar 2000
Location: Wayne, NJ USA
Programs: UA 1 Million Miler, Lifetime United (Presidents) Club, Bonvoy Lifetime Platinum
Posts: 2,306
Mine has been out of commission for a few weeks, and OP responded to my e mail that "they're working on it". Not too fast, I would say.
Mar 18, 2001 | 12:22 pm
#12
Guest
Posts: n/a
I'll tell you what is really strange.
I access my wife's account -- no problem. Then I try to do the same for mine -- I get the problem you are having!
As you have been flying, I had thought it due to the fact that my wife has flown them recently and I have not, but that can't be it given your problems.
It may have something to do with our FF #s, as it can't be due to our server or our e-mail address, as they are the same!
I access my wife's account -- no problem. Then I try to do the same for mine -- I get the problem you are having!
As you have been flying, I had thought it due to the fact that my wife has flown them recently and I have not, but that can't be it given your problems.
It may have something to do with our FF #s, as it can't be due to our server or our e-mail address, as they are the same!
Mar 18, 2001 | 1:16 pm
#13
Join Date: May 2000
Location: Smoke filled room, TPA and FLL/MIA :UAL 1K and 2MM,AA EX PLAT and 2MM,Lifetime Plat Starwood
Posts: 4,318
dbaker, Unlike delta, CO does not update real time. It is not realistic to expect "yesterdays flight" to post already. I wish it would be...but sorry. NW flights also take longer, often a week or more.
Mar 19, 2001 | 8:06 am
#14
Original Poster
Join Date: May 1999
Location: Central New Jersey
Programs: UA-Platimum 2 MM, HH-Gold, MR-Lifetime Gold, Hyatt-Discoverist
Posts: 6,238
Just got the following message from OP Service Center:
"Thank you for contacting the OnePass Service Center. We have experienced some server problems. We are in the process of getting this corrected.
Keir Porter"
Tracking Number..XXXXXX
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So I guess it isn't our imagination or problems on our own computers
"Thank you for contacting the OnePass Service Center. We have experienced some server problems. We are in the process of getting this corrected.
Keir Porter"
Tracking Number..XXXXXX
--
So I guess it isn't our imagination or problems on our own computers
Mar 19, 2001 | 8:09 am
#15
Guest
Posts: n/a
Dear Michele,
How was your trip to the UK and London in February? I hope you had a good time! Mine was canceled due to the flu.
How was your trip to the UK and London in February? I hope you had a good time! Mine was canceled due to the flu.