CO.com: Unable to Complete Check-in
Sep 17, 2004 | 4:33 am
#1
Original Poster
Join Date: Jul 2002
Posts: 2,069
CO.com: Unable to Complete Check-in
Why do I always get this: "Unable to Complete Check-in
We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance." when trying to use online check-in at co.com?
Anyone else?
We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance." when trying to use online check-in at co.com?
Anyone else?
Sep 17, 2004 | 5:50 am
#2
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,711
Originally Posted by BumpMe!
Why do I always get this: "Unable to Complete Check-in
We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance." when trying to use online check-in at co.com?
Anyone else?
We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance." when trying to use online check-in at co.com?
Anyone else?
Sep 17, 2004 | 5:51 am
#3
Join Date: Sep 2004
Posts: 1
Originally Posted by BumpMe!
Why do I always get this: "Unable to Complete Check-in
We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance." when trying to use online check-in at co.com?
Anyone else?
We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance." when trying to use online check-in at co.com?
Anyone else?
This happened to me yesterday. I called the internet desk and they check me in.
Sep 17, 2004 | 8:05 am
#4
Original Poster
Join Date: Jul 2002
Posts: 2,069
So, as it turns out, no SSSSSSSSSSSSSSSSS.
Check-in was apparently running on CDT not EDT (so says electronic support) for a DCA departure.
That's a first for me--- and a very odd error message for something as simple as a time issue.
Ticket is all domestic, all co metal, one connection, and was bought at co.com.
All ducks were in a row.
Check-in was apparently running on CDT not EDT (so says electronic support) for a DCA departure.
That's a first for me--- and a very odd error message for something as simple as a time issue.
Ticket is all domestic, all co metal, one connection, and was bought at co.com.
All ducks were in a row.
Sep 18, 2004 | 1:41 pm
#5
Join Date: May 2004
Location: LAX
Programs: UA 1K, Bonvoy Plat
Posts: 363
have had this happen
I have had this happen to me several times, with this exact message. Each time I just hit the back buttton and tried again. After a couple of tries it has always worked.
Sometimes I just start over and re-input my info, or start from my onepass account page instead of the main continental home page. Maybe that did it, can't be sure.
But I can say it has always ended up working.
Sometimes I just start over and re-input my info, or start from my onepass account page instead of the main continental home page. Maybe that did it, can't be sure.
But I can say it has always ended up working.
Originally Posted by BumpMe!
Why do I always get this: "Unable to Complete Check-in
We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance." when trying to use online check-in at co.com?
Anyone else?
We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance." when trying to use online check-in at co.com?
Anyone else?
Sep 18, 2004 | 11:59 pm
#6
Join Date: Sep 2004
Location: Houston
Programs: Continental One Pass
Posts: 140
Originally Posted by BumpMe!
Why do I always get this: "Unable to Complete Check-in
We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance." when trying to use online check-in at co.com?
Anyone else?
We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance." when trying to use online check-in at co.com?
Anyone else?
For those of you who have pop-blocker this seems to be a problem. I understand that continental for the most has changed this on their side so it is easier for you to check in online. I was told it was a problem with my pop-up blocker and to disable when printing my boarding pass, but since then continental has realized that it has been a big issue and somehow did something on their end to aid in passengers ckecking in via online.
Sep 19, 2004 | 6:56 pm
#7
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,735
This happened to my boyfriend yesterday afternoon 8/18 when we tried to check him in online, lots of errors, came back later in the evening and we were able to. We guessed that there was a server down....His first trip on CO has been a disaster!!