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-   -   CO.com: Unable to Complete Check-in (https://www.flyertalk.com/forum/continental-onepass-pre-merger/355910-co-com-unable-complete-check.html)

BumpMe! Sep 17, 2004 4:33 am

CO.com: Unable to Complete Check-in
 
Why do I always get this: "Unable to Complete Check-in
We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance." when trying to use online check-in at co.com?

:mad: :mad: :mad:
Anyone else?

Xyzzy Sep 17, 2004 5:50 am


Originally Posted by BumpMe!
Why do I always get this: "Unable to Complete Check-in
We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance." when trying to use online check-in at co.com?

:mad: :mad: :mad:
Anyone else?

PerhapSSSSS you're in for an extra SSSSShow at the airport? It would help if you told us a little more about your travel? Where did you purchase your ticket? Are you sure you have an electronic ticket? If so, call the internet support desk at 800.300.1547 and ask them... Let us know what you find out!

mahls Sep 17, 2004 5:51 am


Originally Posted by BumpMe!
Why do I always get this: "Unable to Complete Check-in
We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance." when trying to use online check-in at co.com?

:mad: :mad: :mad:
Anyone else?


This happened to me yesterday. I called the internet desk and they check me in.

BumpMe! Sep 17, 2004 8:05 am

So, as it turns out, no SSSSSSSSSSSSSSSSS.
Check-in was apparently running on CDT not EDT (so says electronic support) for a DCA departure.
That's a first for me--- and a very odd error message for something as simple as a time issue.

Ticket is all domestic, all co metal, one connection, and was bought at co.com.
All ducks were in a row.

smartinez Sep 18, 2004 1:41 pm

have had this happen
 
I have had this happen to me several times, with this exact message. Each time I just hit the back buttton and tried again. After a couple of tries it has always worked.

Sometimes I just start over and re-input my info, or start from my onepass account page instead of the main continental home page. Maybe that did it, can't be sure.

But I can say it has always ended up working.


Originally Posted by BumpMe!
Why do I always get this: "Unable to Complete Check-in
We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance." when trying to use online check-in at co.com?

:mad: :mad: :mad:
Anyone else?


pananna Sep 18, 2004 11:59 pm


Originally Posted by BumpMe!
Why do I always get this: "Unable to Complete Check-in
We are unable to complete the check-in process as a valid eTicket coupon cannot be found. Please contact a Continental Representative at 1-800-300-1547 for assistance." when trying to use online check-in at co.com?

:mad: :mad: :mad:
Anyone else?


For those of you who have pop-blocker this seems to be a problem. I understand that continental for the most has changed this on their side so it is easier for you to check in online. I was told it was a problem with my pop-up blocker and to disable when printing my boarding pass, but since then continental has realized that it has been a big issue and somehow did something on their end to aid in passengers ckecking in via online.

NOLAnwGOLD Sep 19, 2004 6:56 pm

This happened to my boyfriend yesterday afternoon 8/18 when we tried to check him in online, lots of errors, came back later in the evening and we were able to. We guessed that there was a server down....His first trip on CO has been a disaster!!


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