beeeeeeeeeep
Feb 8, 2012 | 8:36 pm
#1
Original Poster
Join Date: Jun 2005
Location: SFO
Programs: UA 1K/*G
Posts: 276
beeeeeeeeeep
Flew two CO legs today and at both airports, the boarding machine beeps and requires operator intervention when someone is boarding an exit row. It is a huge interruption to the boarding process and with 5656 flights a day, a 5 second delay for a dozen exit row passengers (average) is four man-days wasted every day (one minute per flight).
Side-note, the new warm nuts and hot cookies even on short flights is a nice improvement.
Side-note, the new warm nuts and hot cookies even on short flights is a nice improvement.
Feb 9, 2012 | 3:52 am
#2
Join Date: Jan 2010
Location: Anchorage, AK
Programs: CO - Onepass Gold--> UA - MileagePlus Gold --> Silver --> AS - MileagePlan MVPGold --> MVPG75k!
Posts: 815
I noticed this change last week- huge time waste- they asked each exit row passengers the exit row questions (probably good, as the flight attendants never could seem to be bothered to do it), you know, "Do you speak English? Are you willing to help the crew in an emergency?" That stuff.
And, side note, your warmed nuts and cookies evidently came at the expense of the salad and dessert that CO previously served in first class on dinner flights. If the other thread is to be believed.
And, side note, your warmed nuts and cookies evidently came at the expense of the salad and dessert that CO previously served in first class on dinner flights. If the other thread is to be believed.
Feb 9, 2012 | 5:55 am
#3
Join Date: Feb 2010
Location: RDU area
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum, Hilton Gold
Posts: 3,391
Agree, and happened to me this week. It definitely holds up the line and the FA on board still asks the questions. Has there been a problem with lots of non-English speaking 14 year olds sneaking into exit seats?
The system knows how old I am. Why not exempt elites, who should not object to being tossed from an exit seat if ineligible as they should know better. And what's the procedure if the GA doesn't believe the passenger is exit row eligible?
If there's some external rule that now requires this, then let the people in the exit row go to the GA and get "pre-cleared" so that it doesn't hold up boarding.
The system knows how old I am. Why not exempt elites, who should not object to being tossed from an exit seat if ineligible as they should know better. And what's the procedure if the GA doesn't believe the passenger is exit row eligible?
If there's some external rule that now requires this, then let the people in the exit row go to the GA and get "pre-cleared" so that it doesn't hold up boarding.
Feb 9, 2012 | 9:50 am
#4
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Plat
Posts: 13,349
I got the warm cashews and warm cookie offer on a flight where the dinner was a salad.
Feb 9, 2012 | 10:11 am
#5
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,529
together, but had two boys in the Exit Rows. FA was a bit frantic until two pax
agreed to move (from 10 to 5).
Of course, I couldn't sleep, as there were not one but two wailers and a cranky four-year old behind me.
So it happens...though I am seeing a bigger emphasis on exit-row seating lately.
Last edited by aacharya; Feb 9, 2012 at 10:18 am
Feb 9, 2012 | 2:32 pm
#8
Join Date: Jan 2010
Location: Anchorage, AK
Programs: CO - Onepass Gold--> UA - MileagePlus Gold --> Silver --> AS - MileagePlan MVPGold --> MVPG75k!
Posts: 815
Feb 9, 2012 | 2:50 pm
#9
Join Date: May 2005
Location: various cities in the USofA: NYC, BWI, IAH, ORD, CVG, NYC
Programs: Former UA 1K, National Exec. Elite
Posts: 5,487
I have memories of flying NW TATL as a little kid and playing with toys on the floor by the 747 exits.
Feb 9, 2012 | 4:04 pm
#10
Suspended
Join Date: Jul 2009
Location: DCA
Programs: UA Gold
Posts: 1,650
Feb 9, 2012 | 6:47 pm
#11
Join Date: Feb 2012
Programs: CO Plat
Posts: 102
Oh yes preventing people for sitting in exit row that are not eligible is really not worth 5-20 seconds per passenger.
Feb 9, 2012 | 7:08 pm
#12
Join Date: Oct 2008
Location: Mishawaka, IN
Programs: Hilton Gold, Best West Gold, United Silver was 1k
Posts: 314
quite the annoyance on US Air Flights but I guess no big deal if it spreads to CO Flight and possibly UA flights as we start a final merge.
Feb 9, 2012 | 7:26 pm
#13
Join Date: Dec 2004
Posts: 2,866
I believe DL has been doing it for years.
Feb 9, 2012 | 7:57 pm
#14
A FlyerTalk Posting Legend
Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 49,114
?? I never considered it a 'huge' interruption and I always take exit rows if I have the choice. I've rarely been asked any questions, except out of CDG.
Of course, the 'beeep...you have a new, upgraded boarding pass' takes a little longer because the new BP has to print out, but I don't mind that either.
Of course, the 'beeep...you have a new, upgraded boarding pass' takes a little longer because the new BP has to print out, but I don't mind that either.
Feb 9, 2012 | 8:53 pm
#15
Join Date: Jun 2006
Location: SJC/SFO
Programs: UA lifetime gold; Hilton Gold; Marriott/SPG Plat; Hyatt Discoverist
Posts: 2,959