Schedule change
Feb 4, 2012 | 10:15 pm
#1
Original Poster
Join Date: Apr 2008
Location: Las Vegas, NV
Posts: 816
Schedule change
I just made a reservation on 2/2 from LAS to PIT. I already received a reservation changing the flights in both directions. Going, it change the first flight to 2 hours earlier which sucks but OK. However, returning from PIT, CO considers 35 minutes an appropriate connection time in IAH. I find that too close for my comfort, especially on at 5:00 on a Monday evening. I don't have status. Is there a way to require they change the flight? What is the number of hours the flight must change before CO/UA must accept changes without charge?
I'm on hold with Reservations. Wait time is approx 30 to 35 minutes.
Thanks for your information and advice.
I'm on hold with Reservations. Wait time is approx 30 to 35 minutes.
Thanks for your information and advice.
Last edited by jennj99738; Feb 4, 2012 at 10:23 pm Reason: Math is not might strong suit.
Feb 4, 2012 | 11:05 pm
#2
Original Poster
Join Date: Apr 2008
Location: Las Vegas, NV
Posts: 816
After 40 minutes on hold, I spoke with a surprisingly helpful agent who changed me to better flights than I could have gotten online. Took 1 hr 15 minutes but I got it resolved more easily than I expected. He had no idea why I was taken off my original flight(s).