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-   -   Schedule change (https://www.flyertalk.com/forum/continental-onepass-pre-merger/1310610-schedule-change.html)

jennj99738 Feb 4, 2012 10:15 pm

Schedule change
 
I just made a reservation on 2/2 from LAS to PIT. I already received a reservation changing the flights in both directions. Going, it change the first flight to 2 hours earlier which sucks but OK. However, returning from PIT, CO considers 35 minutes an appropriate connection time in IAH. I find that too close for my comfort, especially on at 5:00 on a Monday evening. I don't have status. Is there a way to require they change the flight? What is the number of hours the flight must change before CO/UA must accept changes without charge?


I'm on hold with Reservations. Wait time is approx 30 to 35 minutes. :(
Thanks for your information and advice.

jennj99738 Feb 4, 2012 11:05 pm

After 40 minutes on hold, I spoke with a surprisingly helpful agent who changed me to better flights than I could have gotten online. Took 1 hr 15 minutes but I got it resolved more easily than I expected. He had no idea why I was taken off my original flight(s).


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