Elite Access is useless
#1
Original Poster
Join Date: May 2011
Location: East Coast
Programs: Delta Platinum, United Silver, Marriott Titanium, Hyatt Globalist, Hilton Gold
Posts: 440
Elite Access is useless
This evening I was flying on a quick flight from Houston to New Orleans and over half the plane was elite access, talk about inefficient boarding and lack of a privilege, I only just reached Premier status, but I think United needs to look over the qualifications for these privileges because they are servering less and less of a purpose.
#2
FlyerTalk Evangelist
Join Date: Jan 2003
Location: Brooklyn, NY, USA
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Once Kettles Boarded First
A few years, I was flying CO EWR-LAX. There were so many elites that the gate agent decided it would be more efficient to board the non-elites first (of which I was one).
That was quite a sight, boarding, while all the elites stood around, huffing and puffing...
Mind you, CO never had a boarding protocol akin to UA's system, they just boarded all elites together and then kettles by row...
That was quite a sight, boarding, while all the elites stood around, huffing and puffing...
Mind you, CO never had a boarding protocol akin to UA's system, they just boarded all elites together and then kettles by row...
#3
Join Date: Sep 2011
Location: SFO
Programs: AA PLT
Posts: 534
It boggles my mind, really. If the reports are true only some 15% of United flyers are elite but it certainly feels like a lot higher %!
SFO-based so that definitely does skew the numbers, but still.....
SFO-based so that definitely does skew the numbers, but still.....
#4




Join Date: Dec 2010
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Reminds me of clearing security for a connection at NRT, where there were 4 lines and 3 of them were Premier-only. It seemed excessively cruel to non-elites, until you consider that around 50% of United's connecting passengers through NRT are elite, so if only 2/4 of the lines were Premier, they wouldn't move any faster.
#5


Join Date: Sep 2003
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#6
Join Date: Nov 2008
Location: Seattle
Programs: exUA, WN
Posts: 203
10K is high I think. More like under 5K I'd bet.
#7




Join Date: Dec 2010
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Well, as has also been pointed out,
...my numbers have been pulled from thin air. I mean, heck, 91% of statistics are made up on the spot.
However, checking one's math is always a good idea. When I check my math (using the original made-up numbers of 10K per GM and 40K per elite), I find that if we have N flyers, and 15% of them are elite, then 85% of them are non-elite. So we have a total of (0.15 x 40K x N = 6000N) passenger-miles flown by elites, and (0.85 x 10K x N = 8500N) passenger-miles flown by non-elites. So the total number of passenger-miles flown is 14500N, of which a fraction
are flown by elites.
Which is sort of a long way of saying that, tragically, it's not that easy, because you have to renormalize the distribution.
...my numbers have been pulled from thin air. I mean, heck, 91% of statistics are made up on the spot.
However, checking one's math is always a good idea. When I check my math (using the original made-up numbers of 10K per GM and 40K per elite), I find that if we have N flyers, and 15% of them are elite, then 85% of them are non-elite. So we have a total of (0.15 x 40K x N = 6000N) passenger-miles flown by elites, and (0.85 x 10K x N = 8500N) passenger-miles flown by non-elites. So the total number of passenger-miles flown is 14500N, of which a fraction
6000N / 14500N = 41.3793%
are flown by elites.
Which is sort of a long way of saying that, tragically, it's not that easy, because you have to renormalize the distribution.
#8
FlyerTalk Evangelist
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Well, as has also been pointed out,
...my numbers have been pulled from thin air. I mean, heck, 91% of statistics are made up on the spot.
However, checking one's math is always a good idea. When I check my math (using the original made-up numbers of 10K per GM and 40K per elite), I find that if we have N flyers, and 15% of them are elite, then 85% of them are non-elite. So we have a total of (0.15 x 40K x N = 6000N) passenger-miles flown by elites, and (0.85 x 10K x N = 8500N) passenger-miles flown by non-elites. So the total number of passenger-miles flown is 14500N, of which a fraction
are flown by elites.
Which is sort of a long way of saying that, tragically, it's not that easy, because you have to renormalize the distribution.
...my numbers have been pulled from thin air. I mean, heck, 91% of statistics are made up on the spot.
However, checking one's math is always a good idea. When I check my math (using the original made-up numbers of 10K per GM and 40K per elite), I find that if we have N flyers, and 15% of them are elite, then 85% of them are non-elite. So we have a total of (0.15 x 40K x N = 6000N) passenger-miles flown by elites, and (0.85 x 10K x N = 8500N) passenger-miles flown by non-elites. So the total number of passenger-miles flown is 14500N, of which a fraction
6000N / 14500N = 41.3793%
are flown by elites.
Which is sort of a long way of saying that, tragically, it's not that easy, because you have to renormalize the distribution.


#9
FlyerTalk Evangelist


Join Date: Sep 2008
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This evening I was flying on a quick flight from Houston to New Orleans and over half the plane was elite access, talk about inefficient boarding and lack of a privilege, I only just reached Premier status, but I think United needs to look over the qualifications for these privileges because they are serving less and less of a purpose.
If you checked bags, why stand in line anyways?
#10




Join Date: Nov 2002
Location: SEA/YVR/BLI
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Congratulations. You have joined the ranks of those entitled to elite boarding privileges. One attains this elevated status on the new UA by buying it, getting the right credit card, being the nominated spouse or significant other of a Million Mile flyer, or even by actually flying (Did I miss any?). Just pretend you're boarding at the Lake Wobegon Airport.
#11
FlyerTalk Evangelist




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Might p.o. the OP, but...
Silvers are the problem. On the elite-heavy flights, Silvers need to be boarded after the other elites. That'll reduce the rush by half in most cases.
#12


Join Date: Aug 2001
Location: CAK/PIT/OH15
Programs: UA*0K, Amex Plat. (National Exec., Hertz 5*), Chase MP Explorer.
Posts: 1,727
(I'm fine with boarding people who pay for Premier Access ahead of everyone else.)
#13
Join Date: Jan 2010
Programs: UA 1K
Posts: 118
My take is that if you are not GS you shouldn't be allowed on the plane at all.
#14




Join Date: May 2011
Posts: 5,815
Still can an issue on a very elite heavy flight (like an EWR-SFO/LAX flight where everyone looks like an elite member). I'm pretty sure many of them are more than silvers.
#15




Join Date: Dec 2010
Location: WAS-ish
Programs: UA 1K-MM + UC, Marriott Plat, National Exec
Posts: 1,343
This will ensure that high elites can obtain E+ aisle seats even if booking at the last minute, even up to 2 hours after the flight has departed.
However, I worry that if this is implemented, 1K members will complain that they cannot find room for their carryon items because the overhead compartments are full of 2Ps carried on board by GSs, so maybe it needs some further thought.

