Elite Access is useless
#31
Join Date: Dec 2006
Location: Izamal, Yucatan
Programs: Previously 5 year AS Gold 75, UA MM Lifetime Gold
Posts: 787
Seriously, I make sure to get my wife to Silver every year, just for the few times she flies without me. Regardless of the hassle, she still likes boarding before at least half the plane (admittedly, being in SEA and not hub-captive helps). But more importantly, she loves all the other little things that go along with it: the elite security line here, elite check-in, 2 free bags...and getting them back before most, the mileage bonus, just to name a few.
So to the OP: if the question is, is it worth it?...the answer from here is there's no question about it.
#32
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Zones
The problem comes back to OH space. For all other purposes, the more you fly, the more you come to realize that you want to be the last person on the aircraft. When I fly on a day trip with just a small brief case, I board as late as possible.
If UACO and other carriers actually enforced their respective carry-on policies (just because a steamer trunk can be engineered into the OH doesn't make it "legal," 99% of the boarding nightmare would go away.
There is no reason why anything the size of a 757 or smaller can't board in 20 mins. and push on-time other than a lack of organization. Add the 10 mins. extra for each rotation and that adds up to a lot of downtime for a carrier across a day.
If the OH issue weren't a factor, I would board the bulkheads + exit rows and then whatever process works fastest. As it stands, it's a zero sum game with everybody losing.
If UACO and other carriers actually enforced their respective carry-on policies (just because a steamer trunk can be engineered into the OH doesn't make it "legal," 99% of the boarding nightmare would go away.
There is no reason why anything the size of a 757 or smaller can't board in 20 mins. and push on-time other than a lack of organization. Add the 10 mins. extra for each rotation and that adds up to a lot of downtime for a carrier across a day.
If the OH issue weren't a factor, I would board the bulkheads + exit rows and then whatever process works fastest. As it stands, it's a zero sum game with everybody losing.
#33




Join Date: Feb 2010
Location: RDU area
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum, Hilton Gold
Posts: 3,391
To BOM from EWR: Mass chaos.
No pre-check of pax's visa documents when checking-in, then at the last minute when boarding they have to *stamp* everyone's BPs after inspecting for visas, and I freak out, volunteering to fly on LH's flight to FRA, as the flight is now being delayed by 1 hour at least.
The line to get your BP stamped was at least a kilometer long. (same situation as the FRA flight, but this time the 3 characters were reportedly checking the visas at the desk there.
When I went through for visa verification at the end, the GA didn't even properly check the dates on the visa! What's up with that??
Also, this defeats the purpose of elite boarding, unless they *also* have an elite visa checking line!
No pre-check of pax's visa documents when checking-in, then at the last minute when boarding they have to *stamp* everyone's BPs after inspecting for visas, and I freak out, volunteering to fly on LH's flight to FRA, as the flight is now being delayed by 1 hour at least.
The line to get your BP stamped was at least a kilometer long. (same situation as the FRA flight, but this time the 3 characters were reportedly checking the visas at the desk there.
When I went through for visa verification at the end, the GA didn't even properly check the dates on the visa! What's up with that??
Also, this defeats the purpose of elite boarding, unless they *also* have an elite visa checking line!

If you're flying BF and there's a BF Concierge or supervisor, you can bypass the queue and get him/her to check your docs.
#35
FlyerTalk Evangelist




Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,436
Elite Access a joke at EWR screening
With apologies for bumping up an old thread....
As a UA 1K, I am taking a rare CO trip out of Newark. While approaching security screen area for C gates, the rent-a-staff manning the ropes was actively directing "elite access" to the non-elite side, saying quite emphatically "this way is MUCH quicker". He didn't lie. I stepped over to the non-elite side and was through much faster.
While I didn't catch all the details, the reaction and contempt displayed by the lady in front of me was something to see. I think she might have actually paid $ for the "elite access" in some form and was not amused by the lack of value received for her purchase.
I have been loudly bemoaning the degradation of experiential benefits for the upper level elites. Everything from check-in, security, boarding, etc. But I have to say, even I feel sorry for someone poor unknowing soul that was duped into paying money for what has been turned into a joke of a benefit.
As a UA 1K, I am taking a rare CO trip out of Newark. While approaching security screen area for C gates, the rent-a-staff manning the ropes was actively directing "elite access" to the non-elite side, saying quite emphatically "this way is MUCH quicker". He didn't lie. I stepped over to the non-elite side and was through much faster.
While I didn't catch all the details, the reaction and contempt displayed by the lady in front of me was something to see. I think she might have actually paid $ for the "elite access" in some form and was not amused by the lack of value received for her purchase.
I have been loudly bemoaning the degradation of experiential benefits for the upper level elites. Everything from check-in, security, boarding, etc. But I have to say, even I feel sorry for someone poor unknowing soul that was duped into paying money for what has been turned into a joke of a benefit.
#36
FlyerTalk Evangelist
Join Date: Jan 2003
Location: Brooklyn, NY, USA
Programs: DL SM Plat, B6 TrueBlue, UA MP, AAdvantage
Posts: 10,008
With apologies for bumping up an old thread....
As a UA 1K, I am taking a rare CO trip out of Newark. While approaching security screen area for C gates, the rent-a-staff manning the ropes was actively directing "elite access" to the non-elite side, saying quite emphatically "this way is MUCH quicker". He didn't lie. I stepped over to the non-elite side and was through much faster.
While I didn't catch all the details, the reaction and contempt displayed by the lady in front of me was something to see. I think she might have actually paid $ for the "elite access" in some form and was not amused by the lack of value received for her purchase.
I have been loudly bemoaning the degradation of experiential benefits for the upper level elites. Everything from check-in, security, boarding, etc. But I have to say, even I feel sorry for someone poor unknowing soul that was duped into paying money for what has been turned into a joke of a benefit.
As a UA 1K, I am taking a rare CO trip out of Newark. While approaching security screen area for C gates, the rent-a-staff manning the ropes was actively directing "elite access" to the non-elite side, saying quite emphatically "this way is MUCH quicker". He didn't lie. I stepped over to the non-elite side and was through much faster.
While I didn't catch all the details, the reaction and contempt displayed by the lady in front of me was something to see. I think she might have actually paid $ for the "elite access" in some form and was not amused by the lack of value received for her purchase.
I have been loudly bemoaning the degradation of experiential benefits for the upper level elites. Everything from check-in, security, boarding, etc. But I have to say, even I feel sorry for someone poor unknowing soul that was duped into paying money for what has been turned into a joke of a benefit.
This is because there is a dedicated station for elites, while non-elites have a much larger number of stations to go through.
I remember when I lost my elite status with CO, thinking about how much quicker the kettle line was.
Also, in those days, the maroon jackets insisted on having elites only in the elite line...


