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CO should stop processing EUA in advance and upgrade only at the gate

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CO should stop processing EUA in advance and upgrade only at the gate

 
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Old Nov 29, 2011 | 7:32 am
  #16  
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Originally Posted by walkerci
I strongly disagree.

EUAs for Platinum and higher should continue unless UACO wants to lose more business from us.
CO isn't losing high status pax. FT is a skewed demographic. Market research, at least what's published, is that few meaningful pax actually jump ship and those that do, do so because economic conditions force a change over ticket prices or the individual pax shifts travel pattern to routes served better by other carriers or physically moves to a location served better by a carrier.

The choices aren't very real anymore: 1) CO to UA, but so what, they will be one carrier soon enough; 2) DL or 3) AA (but restructuring means cutbacks in flights/routes).

Back in the day when there were 10 real carriers, there was competition. Still exists for those who live at major hubs such as ORD with UACO + AA, but not so much for most people.
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Old Nov 29, 2011 | 8:44 am
  #17  
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Originally Posted by Often1
CO isn't losing high status pax. FT is a skewed demographic. Market research, at least what's published, is that few meaningful pax actually jump ship and those that do, do so because economic conditions force a change over ticket prices or the individual pax shifts travel pattern to routes served better by other carriers or physically moves to a location served better by a carrier.

The choices aren't very real anymore: 1) CO to UA, but so what, they will be one carrier soon enough; 2) DL or 3) AA (but restructuring means cutbacks in flights/routes).

Back in the day when there were 10 real carriers, there was competition. Still exists for those who live at major hubs such as ORD with UACO + AA, but not so much for most people.
Agreed that consolidation is reducing choices, but I think you're being a little hasty in your vague assertion that AA will result in significant cutbacks of their routes and thus make them a less viable option.

Remember, both UA and CO have "restructured" and they are still here and still both viable options.

If anything, I think AA's restructuring should make them a more potent option, as they modernize and improve their product.
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Old Nov 29, 2011 | 8:50 am
  #18  
 
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If there is a paid FC pax without a seat and there are upgraded pax they will be downgraded with compensation, it has happened to me.
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Old Nov 29, 2011 | 8:59 am
  #19  
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Another way to look at it is that the advance upgrades give you an incentive to book more travel to get to those higher tiers. So more revenue for UA. Also, "Day of" upgrades, regardless of priority by elite, will be trumped by paid/certificate upgrades, unless you're GS. And getting advance upgrades gets you through the express line at airports where Elite doesn't work, but FC does (like LAS).
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Old Nov 29, 2011 | 9:04 am
  #20  
 
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The competitive dynamic argues against this thought. If one airline never offers upgrades early, and another one does, it seems clear that the other airline would use that difference to gain some business on the margin. So there would be a cost to the change. Could there also be a benefit? Of course. But if IM is doing its job the benefit should be pretty small. Not a good trade-off.
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Old Jan 8, 2012 | 11:43 am
  #21  
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Originally Posted by TWA Fan 1
Another reason for getting elites into FC starting five days out is freeing up Y inventory, to make it available for a last-minute relatively high-yield purchase.

Although airlines would love to sell their FC inventory before their Y inventory, the likelihood is that Y will sell before FC.

Therefore, freeing up a Y seat by upgrading an elite creates a revenue opportunity in addition to keeping the elite happy...
If this is a factor, then they should change their yield/inventory management to add inventory into the Y bucket when there is space available in the F cabin.
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