Processing of Automatic Upgrades With a Companion
Sep 30, 2011 | 2:03 am
#1
Original Poster
Suspended
Join Date: Jun 2003
Location: SEA, FLL, Martha’s Vineyard
Programs: AS MVPGold75K, Hilton Gold, IHG Platinum, Pan Am million-miler
Posts: 2,019
Processing of Automatic Upgrades With a Companion
I've been noticing on the CO upgrade standby list you can view online that often times two individuals with the same last name are being cleared. When I get on board I usually find it to be a couple traveling together.
This got me wondering if CO changed the way they process companion upgrades by processing both the Platinum or Gold member with the companion at the same time. It seems rather unlikely that two family members would have the same status and be upgraded together so frequently that I am noticing.
This got me wondering if CO changed the way they process companion upgrades by processing both the Platinum or Gold member with the companion at the same time. It seems rather unlikely that two family members would have the same status and be upgraded together so frequently that I am noticing.
Sep 30, 2011 | 4:25 am
#2
Join Date: Jul 2004
Location: HNL
Programs: 1MM
Posts: 1,583
I've noticed the same thing too.
My theory is that they are using some upgrade method other than EUA.
As far as I can tell CO's EUA process upgrades on the lowest status of two passengers on a single PNR.
UA's UDU process upgrades on the highest status of two passengers on a single PNR.
My interpretation of the Companion Policy section of this webpage is that the CPU process will be the highest status of two passengers on a single PNR.
My theory is that they are using some upgrade method other than EUA.
As far as I can tell CO's EUA process upgrades on the lowest status of two passengers on a single PNR.
UA's UDU process upgrades on the highest status of two passengers on a single PNR.
My interpretation of the Companion Policy section of this webpage is that the CPU process will be the highest status of two passengers on a single PNR.
Sep 30, 2011 | 5:03 am
#3
Join Date: Jan 2009
Location: IAD
Programs: UA Gold, Marriott Rewards - LTPP
Posts: 4,242
Nothing's changed with the CO upgrade policy, other than regional upgrades are now coming into play. I've seen a few same last name upgrades as well for my MR this weekend. I think people are using the regional upgrades to confirm the seat up front.
Sep 30, 2011 | 5:30 am
#4
Join Date: Jul 2010
Programs: UA Million Miler.
Posts: 110
similar names
Or maybe your sometimes seeing two strangers, say, Mr. Peter Marshall and Mr. Tim Martin. They would show up on the upgrade list as:
Mar P.
Mar T.
Mar P.
Mar T.
Sep 30, 2011 | 7:09 am
#5
Join Date: Dec 2009
Location: NYC
Programs: UA, previously of CO.
Posts: 99
I agree with other passengers having the same last name abbreviation. On our last flight my husband (PER.K) had another PER.K as well as a PER.M and PER.? (can't remember what the other one was).
Unfortunately, the PER.K that had been upgraded was not him.
Also kind of funny that the PER.M was there, that is what my initials would be on the screen had I not kept my maiden name.
Also, it could be a MM on the upgrade list, in which case, thier spouse has the exact same status.
Unfortunately, the PER.K that had been upgraded was not him.
Also kind of funny that the PER.M was there, that is what my initials would be on the screen had I not kept my maiden name.
Also, it could be a MM on the upgrade list, in which case, thier spouse has the exact same status.
Sep 30, 2011 | 2:42 pm
#6
Join Date: Dec 2009
Location: texas
Programs: United 1K
Posts: 56
My wife, also platinum, and I always fly together but on separate tickets purchased at virtually the same time and we check in at the same time so we always show up on the upgrade list together even on separate tickets.
I do not trust the upgrade system when there are 2 passengers on one ticket even though we're both million mile platinum's. If only one gets the upgrade - it's their lucky day.
I do not trust the upgrade system when there are 2 passengers on one ticket even though we're both million mile platinum's. If only one gets the upgrade - it's their lucky day.
Sep 30, 2011 | 4:25 pm
#7
Join Date: May 2006
Location: EWR
Programs: UA Silver, MRP Platinum, Marriott Vacation Club Chairman, SPG Platinum, Cunard Platinum,
Posts: 967
I've noticed the same thing too.
My theory is that they are using some upgrade method other than EUA.
As far as I can tell CO's EUA process upgrades on the lowest status of two passengers on a single PNR.
UA's UDU process upgrades on the highest status of two passengers on a single PNR.
My interpretation of the Companion Policy section of this webpage is that the CPU process will be the highest status of two passengers on a single PNR.
My theory is that they are using some upgrade method other than EUA.
As far as I can tell CO's EUA process upgrades on the lowest status of two passengers on a single PNR.
UA's UDU process upgrades on the highest status of two passengers on a single PNR.
My interpretation of the Companion Policy section of this webpage is that the CPU process will be the highest status of two passengers on a single PNR.
I read it the same way. I thinking the way of the future is to make sure your companion is on your PNR