Has EUA Stopped Running?
#16
Join Date: Jun 2006
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I am not going to search, but I think I recall reading on FF that revenue management can pull R availability just before the EUA is run, and reinstate it after the EUA. This allows passengers buying full Y fares (and B or M) to upgrade in the days before the flight. Otherwise, this option would disappear if there were enough high level elites on discount fares.
I don't like it because I almost never buy full fare and my upgrade percentage went down when this was started. I will say, that for whatever reason, the percentage has been better this year.
As many have said, if you must have an upgrade, then miles or money can make it happen. Otherwise, you get it when revenue management says so. I am at peace with that and appreciate every upgrade when it happens.
I don't like it because I almost never buy full fare and my upgrade percentage went down when this was started. I will say, that for whatever reason, the percentage has been better this year.
As many have said, if you must have an upgrade, then miles or money can make it happen. Otherwise, you get it when revenue management says so. I am at peace with that and appreciate every upgrade when it happens.
#17
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#18
Original Poster


Join Date: Aug 2005
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I am not going to search, but I think I recall reading on FF that revenue management can pull R availability just before the EUA is run, and reinstate it after the EUA. This allows passengers buying full Y fares (and B or M) to upgrade in the days before the flight. Otherwise, this option would disappear if there were enough high level elites on discount fares.
#19
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Perhaps they're moving toward different inventory buckets for instrument upgrades and EUA/UDU/CPUs (e.g., R vs. RN) in which case they wouldn't need to do this.
FWIW, AA has different buckets for mileage and elite upgrades. Although their mileage upgrade bucket is also a revenue bucket on domestic 2-class flights for some stupid reason... (Which of course is good for travelers as it means mileage upgrades are almost always available on AA.)
#20




Join Date: May 1999
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Yikes! Never thought I'd be responding to this type of thread, but I'm on CO 1052 tomorrow (EWR-CUN) leaving at 7:25am. PDA shows 16 seats in F with only 6 booked... but as of now (7:45am) 0 upgraded ?? Similar story on my return Sun on CO 1011-- which also has 16 in F, but there it shows only 4 booked and 2 of those 4 were already upgraded (miles ??).
This Platinum has 97,645 miles this year, and I'm at 100% EUA, I can't believe this will be the one flight I'm sitting in coach

PS-- yeah, I know it will problably run and I'll be sipping on my bloody mary at this time tommow in 1A, but come on CO, don't make me sweat it out
Just checked again, and still showing the same, but CO is giving me the "generous" offer of using US$ 1,011 to upgrade to F for one of the available 9 + seats on tomorrows flight !!
This Platinum has 97,645 miles this year, and I'm at 100% EUA, I can't believe this will be the one flight I'm sitting in coach


PS-- yeah, I know it will problably run and I'll be sipping on my bloody mary at this time tommow in 1A, but come on CO, don't make me sweat it out

Just checked again, and still showing the same, but CO is giving me the "generous" offer of using US$ 1,011 to upgrade to F for one of the available 9 + seats on tomorrows flight !!
Last edited by mauld; Sep 30, 2011 at 10:25 am
#21
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Agreed - but I would posit a single UG bucket and a single UG list is more clear and intuitive than two of each, which just induces confusion.
#22
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Not necessarily. If F=3 and R=1, the F you purchased doesn't come out of R. Revenue management is behind both UA and CO's upgrade schemes and none of us have the crystal ball inside either one. UA's upgrade scheme and CO's both have advantages and disadvantages. Let's not pretend either one is the be all end all of complementary upgrade programs.
#23




Join Date: May 1999
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No EUA's to CUN / Mexico ??
JRegarding my non- EUA EWR- CUN, I just spoke to a CO Plat desk rep who politely informed me that EUA's are not available on flights to/from Mexico ?? But, if I wanted I could get immediately upgraded for a mere 25,000 miles each way or for a cost of $2,022 r/t
#24
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Misinformed agents. EUAs are fine to Mexico.
#25




Join Date: May 1999
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#26
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#27


Join Date: Dec 2008
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Today, my EUA ran / upgraded me ATL-IAH for 5 October. ^
#28
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#29
Join Date: Jan 2010
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It's nothing new that upgrades are not processed as it's been all the time like this.
Upgrade window opens up based on the status, but it doesn't mean that upgrades will be processed at all.
Basically what CO is saying that your upgrade might be processed somewhere between -xx hours till the departure and actual departure.
#30
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Join Date: Aug 2005
Location: The KUL city
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Maybe I am too used to UA's system whereby upgrade will clear once you reach the window and if it doesn't you can call UA and book you right into NC/NF if it's still available.

