Originally Posted by
nov11

My SJO-IAH on Oct. 5 did not run as well even though R/RN = 3!!!! My IAH-SJO is showing R/RN = 5 and that did not run as well!
I don't really understand that...
It's nothing new that upgrades are not processed as it's been all the time like this.
Upgrade window opens up based on the status, but it doesn't mean that upgrades will be processed at all.
Basically what CO is saying that your upgrade might be processed somewhere between -xx hours till the departure and actual departure.