How transfer amex points to OnePass ?
May 18, 2011 | 2:13 pm
#1
Original Poster
Join Date: Jan 2011
Posts: 29
How transfer amex points to OnePass ?
i really have problem with transferring amex point to continental onepass program. from amex they is no option to put onepass # and transfer easily. the only way is from onepass itself. but when i try from there it won't work 
give me Error all the time ...
i have more than 250k points in my amex membership rewards but onepass can't transfer it
what the hell is wrong ? onepass is not american express partner anymore
give me Error all the time ...
i have more than 250k points in my amex membership rewards but onepass can't transfer it
what the hell is wrong ? onepass is not american express partner anymore
May 18, 2011 | 2:29 pm
#2
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Assuming you have a card based in the United States it is a rather trivial process. Log in to the Membership Rewards site. Search for Continental to find the 1000 MR points = 1000 OnePass points award and select it.
Right next to the picture of the airplane you should see two links, one of them says "Link your OnePass Miles account." Fill in the details there and you should be all set. Make sure to choose Link additional programs and not Enroll additional programs when you have that choice.
Right next to the picture of the airplane you should see two links, one of them says "Link your OnePass Miles account." Fill in the details there and you should be all set. Make sure to choose Link additional programs and not Enroll additional programs when you have that choice.
May 18, 2011 | 4:15 pm
#3
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
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Posts: 51,887
American Express has made the points transfer page a bit more difficult to locate. Click this link to get started:
http://www.membershiprewards.com/cat...sTransfer.aspx
http://www.membershiprewards.com/cat...sTransfer.aspx
May 18, 2011 | 10:24 pm
#4
Original Poster
Join Date: Jan 2011
Posts: 29
this page right ?
http://www.membershiprewards.com/cat...Ntt=&aid=54970
how long linking take ?
how long it take to transfer ?
http://www.membershiprewards.com/cat...Ntt=&aid=54970
how long linking take ?
how long it take to transfer ?
May 19, 2011 | 5:18 am
#5
Original Poster
Join Date: Jan 2011
Posts: 29
hi again guys,
ok i tried to transfer directly from amex site to onepass and in that way it don't give error. seems it works but why on my onepass account still says 0 miles ?!
i attach screenshot here
http://img156.imageshack.us/img156/4...10519at340.png
says Mileage Earned 2000 but in the left bar my balance is 0!
ok i tried to transfer directly from amex site to onepass and in that way it don't give error. seems it works but why on my onepass account still says 0 miles ?!
i attach screenshot here
http://img156.imageshack.us/img156/4...10519at340.png
says Mileage Earned 2000 but in the left bar my balance is 0!
May 19, 2011 | 6:56 am
#6
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,887
I suggest you ask Continental Airlines why the 2,000 miles that show as "earned" from the Membership Rewards transfer have not been added to your OnePass balance.
May 19, 2011 | 7:56 am
#7
Original Poster
Join Date: Jan 2011
Posts: 29
so its not usual ? ok what is their live support address ?
May 19, 2011 | 8:05 am
#8
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,887
May 19, 2011 | 8:08 am
#9
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,887
Moderator action
Moving thread to the OnePass section because the problem seems to be on Continental's end.
May 19, 2011 | 9:04 am
#10
Original Poster
Join Date: Jan 2011
Posts: 29
maybe its from amex end ...
onepass support had no idea what i am talking about
onepass support had no idea what i am talking about
May 19, 2011 | 9:28 am
#11
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
hi again guys,
ok i tried to transfer directly from amex site to onepass and in that way it don't give error. seems it works but why on my onepass account still says 0 miles ?!
i attach screenshot here
http://img156.imageshack.us/img156/4...10519at340.png
says Mileage Earned 2000 but in the left bar my balance is 0!
ok i tried to transfer directly from amex site to onepass and in that way it don't give error. seems it works but why on my onepass account still says 0 miles ?!
i attach screenshot here
http://img156.imageshack.us/img156/4...10519at340.png
says Mileage Earned 2000 but in the left bar my balance is 0!
May 19, 2011 | 9:49 am
#12
Original Poster
Join Date: Jan 2011
Posts: 29
yes i think
OnePass Elite Qualification
Description Miles Miles Points
Beginning Balance as of 05/19/2011: 0 0 0
Airline Activity: 0 0 0
Non Airline Activity: 2,000 - -
Reward Activity: 0 - -
Ending Balance as of 05/19/2011: 2,000 0 0
but why in main page show 0 miles ?
i still can not book any trip ... because my balance is 0 really. but when i click on all activity it show 2000miles there ...
what is this mean
OnePass Elite Qualification
Description Miles Miles Points
Beginning Balance as of 05/19/2011: 0 0 0
Airline Activity: 0 0 0
Non Airline Activity: 2,000 - -
Reward Activity: 0 - -
Ending Balance as of 05/19/2011: 2,000 0 0
but why in main page show 0 miles ?
i still can not book any trip ... because my balance is 0 really. but when i click on all activity it show 2000miles there ...
what is this mean
May 19, 2011 | 10:07 am
#13
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Because that apparently updates from a different source.
You cannot book a trip with 2,000 miles either so no big difference there. 
I know from my previous personal experience that when I did the transfer from AmEx the agent on the phone immediately saw the miles appear. I'm willing to bet that if you move sufficient miles over from AmEx and then go through the online booking process they'll similarly be available for making the booking immediately.
I know from my previous personal experience that when I did the transfer from AmEx the agent on the phone immediately saw the miles appear. I'm willing to bet that if you move sufficient miles over from AmEx and then go through the online booking process they'll similarly be available for making the booking immediately.
May 19, 2011 | 10:13 am
#14
Original Poster
Join Date: Jan 2011
Posts: 29
yes i will transfer more. but now this 2000 miles is not available ...
i tried many different ways to see really 2000 posted to my account or not. but seems it really don't exist
i can't book anything , can't transfer even 1 mile to another onepass member or can not redeem on any site ... now i'm sure 0 balance is true. what you think ?
i tried many different ways to see really 2000 posted to my account or not. but seems it really don't exist
i can't book anything , can't transfer even 1 mile to another onepass member or can not redeem on any site ... now i'm sure 0 balance is true. what you think ?
May 19, 2011 | 10:32 am
#15
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Why do you keep saying that? Did the agent say you had 0 or 2000?
Sure it does, in at least two different views on the site.
I think you didn't read my advice above and that your panic is misguided.
There are no awards that are only 2000 miles so how are you determining that you cannot redeem? And I'm sure you could transfer miles to another member if you linked their OP account to your MR account following the same instructions I shared above that you used to link your account originally. I'll be happy to receive 1000 miles from you to prove it if you'd like.
There are no awards that are only 2000 miles so how are you determining that you cannot redeem? And I'm sure you could transfer miles to another member if you linked their OP account to your MR account following the same instructions I shared above that you used to link your account originally. I'll be happy to receive 1000 miles from you to prove it if you'd like.