Upgrade with miles
Mar 30, 2011 | 6:11 pm
#1
Original Poster
Join Date: Jun 2006
Location: USA
Posts: 288
Upgrade with miles
If I request an upgrade with miles and only the second segment can be upgraded while the first one is full in 1st - will I be upgraded on the 2nd segment and only 'charged' 7500 miles or is it an all or nothing?
Thanks!
Thanks!
Mar 30, 2011 | 6:19 pm
#2
Join Date: Aug 2010
Location: WAS
Programs: UA 1K 1MM | Marriott LTT | National Car Exec
Posts: 712
no splitting.. it's all or nothing. i'm waiting on the second half of a mileage upgrade to clear now and the full amt was deducted already. scored HNL >>> LAX, now i'm waiting on a redeye portion for LAX >>> CLE.
Mar 30, 2011 | 6:26 pm
#3
Original Poster
Join Date: Jun 2006
Location: USA
Posts: 288
So... it was deducted because one segment cleared. But if the other segment doesn't they return the mileage?
Also - is there a way to cancel an upgrade request? (reason I'm upgrading is because there are currently only middle seats available - but if an aisle seat becomes available I'm fine in Y).
Also - is there a way to cancel an upgrade request? (reason I'm upgrading is because there are currently only middle seats available - but if an aisle seat becomes available I'm fine in Y).
Mar 30, 2011 | 6:30 pm
#4
Join Date: Nov 2008
Location: SAT / MAA / BOM
Programs: CO Plat; UA 1K; EK Gold
Posts: 5,110
If no segment clears, they will redeposit your miles (you have to call them to get the miles back....it doesnt seem to be automatic).
Mar 31, 2011 | 7:42 am
#5
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Yes, though you will have to pay whatever fees are appropriate to cancel the award based on your elite status.
The only exception to the "no partial use" rule noted above is for a BF upgrade. If the BF segment doesn't clear but any non-BF segments do you get to keep the non-BF upgrades and you get your points plus co-pay back. So if you booked MCO-EWR-LHR and MCO-EWR cleared and EWR-LHR didn't you'd get that first upgrade for free.
The only exception to the "no partial use" rule noted above is for a BF upgrade. If the BF segment doesn't clear but any non-BF segments do you get to keep the non-BF upgrades and you get your points plus co-pay back. So if you booked MCO-EWR-LHR and MCO-EWR cleared and EWR-LHR didn't you'd get that first upgrade for free.
Mar 31, 2011 | 9:10 am
#6
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Join Date: Jun 2007
Location: PDX
Programs: AS Platinum, Hertz President's Circle, IHG Plat, Hyatt Discoverist, Marriott Silver
Posts: 12,482
deleted
Last edited by PDXPremier; Mar 31, 2011 at 10:36 am
Mar 31, 2011 | 9:25 am
#7
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Not quite. What you're seeing there is a special case quirk in the CO systems that hopefully won't disappear despite people posting about it somewhat more openly of late. I'd suggest deleting your post and taking the VERY discounted upgrade for whatever segments clear and being happy with it.
Mar 31, 2011 | 10:16 am
#8
Original Poster
Join Date: Jun 2006
Location: USA
Posts: 288
Where can I find out about the redeposit fee? I couldn't find it on the CO website.
Yes, though you will have to pay whatever fees are appropriate to cancel the award based on your elite status.
The only exception to the "no partial use" rule noted above is for a BF upgrade. If the BF segment doesn't clear but any non-BF segments do you get to keep the non-BF upgrades and you get your points plus co-pay back. So if you booked MCO-EWR-LHR and MCO-EWR cleared and EWR-LHR didn't you'd get that first upgrade for free.
The only exception to the "no partial use" rule noted above is for a BF upgrade. If the BF segment doesn't clear but any non-BF segments do you get to keep the non-BF upgrades and you get your points plus co-pay back. So if you booked MCO-EWR-LHR and MCO-EWR cleared and EWR-LHR didn't you'd get that first upgrade for free.
Mar 31, 2011 | 10:54 am
#9
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232