CO Insider is now UA Insider
Feb 17, 2011, 12:09 pm
#46
Join Date: Mar 2003
Location: anywhere and everywhere
Programs: UA GS, AS MVP 100K, DL Diamond, Marriot Lifetime Titanium, AmEx Centurion
Posts: 5,598
Feb 17, 2011, 12:21 pm
#47
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Different handle, same mission.
Hi Everyone, wow, its good to be back, and Ive missed you, too! Well, most of you, anyway 
As most of you know, Ive been in integration jail since last year, but the past few months in particular have been extraordinarily busy. Were not only working through all the moving parts to combine our two airlines, but were also building new teams. This is something we need to get right, and its taking up every hour of every day (except for those precious few on weekends I get to spend with my other family).
I have lots of threads and PMs to catch up on, and look forward to doing so. Thanks for your patience there. Its going to be very slow to start, but I look forward to staying a part of this great community, and keeping our tradition of straightforward and honest dialogue. Participation will ramp back up to normal levels in the coming months. In addition, youll soon begin to see some of my colleagues jumping in under the same UA Insider handle. For that reason, well always be sure to sign our names at the bottom of each post.
Thanks as always for making us feel so welcome, and for challenging us to be great at what we do.
Scott O'Leary
Managing Director, Customer Solutions
United Airlines
As most of you know, Ive been in integration jail since last year, but the past few months in particular have been extraordinarily busy. Were not only working through all the moving parts to combine our two airlines, but were also building new teams. This is something we need to get right, and its taking up every hour of every day (except for those precious few on weekends I get to spend with my other family).
I have lots of threads and PMs to catch up on, and look forward to doing so. Thanks for your patience there. Its going to be very slow to start, but I look forward to staying a part of this great community, and keeping our tradition of straightforward and honest dialogue. Participation will ramp back up to normal levels in the coming months. In addition, youll soon begin to see some of my colleagues jumping in under the same UA Insider handle. For that reason, well always be sure to sign our names at the bottom of each post.
Thanks as always for making us feel so welcome, and for challenging us to be great at what we do.
Scott O'Leary
Managing Director, Customer Solutions
United Airlines
Feb 17, 2011, 12:25 pm
#48
Join Date: Sep 2010
Location: 40 miles SE of EWR
Programs: UA 1K/COPlat, Hyatt Diamond, Marriott Gold, Hilton Gold, Hertz Platinum
Posts: 532
Great to hear. As much as we LOVE your input on FT, we also LOVE more UA insiders!!
Feb 17, 2011, 12:28 pm
#49
Join Date: Apr 2007
Location: East Coast
Programs: UA 1k & MillM
Posts: 563
The return of the Jedi
... lots of welcoming back of someone... whose last post was 2 months ago... I hope he hears it.
Like many others I am curious to learn what UAInsider has to say about the future of UACO.
EDIT: UAInsider is for real... posted as I was typing on this. Welcome back.
Like many others I am curious to learn what UAInsider has to say about the future of UACO.
EDIT: UAInsider is for real... posted as I was typing on this. Welcome back.
Feb 17, 2011, 12:28 pm
#50
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,684
Hi Everyone, wow, its good to be back, and Ive missed you, too! Well, most of you, anyway
As most of you know, Ive been in integration jail since last year, but the past few months in particular have been extraordinarily busy. Were not only working through all the moving parts to combine our two airlines, but were also building new teams. This is something we need to get right, and its taking up every hour of every day (except for those precious few on weekends I get to spend with my other family).
I have lots of threads and PMs to catch up on, and look forward to doing so. Thanks for your patience there. Its going to be very slow to start, but I look forward to staying a part of this great community, and keeping our tradition of straightforward and honest dialogue. Participation will ramp back up to normal levels in the coming months. In addition, youll soon begin to see some of my colleagues jumping in under the same UA Insider handle. For that reason, well always be sure to sign our names at the bottom of each post.
Thanks as always for making us feel so welcome, and for challenging us to be great at what we do.
Scott O'Leary
Managing Director, Customer Solutions
United Airlines
As most of you know, Ive been in integration jail since last year, but the past few months in particular have been extraordinarily busy. Were not only working through all the moving parts to combine our two airlines, but were also building new teams. This is something we need to get right, and its taking up every hour of every day (except for those precious few on weekends I get to spend with my other family).
I have lots of threads and PMs to catch up on, and look forward to doing so. Thanks for your patience there. Its going to be very slow to start, but I look forward to staying a part of this great community, and keeping our tradition of straightforward and honest dialogue. Participation will ramp back up to normal levels in the coming months. In addition, youll soon begin to see some of my colleagues jumping in under the same UA Insider handle. For that reason, well always be sure to sign our names at the bottom of each post.
Thanks as always for making us feel so welcome, and for challenging us to be great at what we do.
Scott O'Leary
Managing Director, Customer Solutions
United Airlines
Personally I prefer what SPG does with Starwood Lurker 2, Starwood Lurker 3, as opposed to say the Hyatt method of having many people posting under the Gold Passport Concierge username. It keeps the unique identities of each lurker separate and makes things less confusing.
Just my 2 cents...
Feb 17, 2011, 12:38 pm
#51
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,072
Feb 17, 2011, 12:58 pm
#52
FlyerTalk Evangelist
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, UA Gold
Posts: 10,027
Welcome back! 
Feb 17, 2011, 1:15 pm
#53
Join Date: Mar 2005
Location: CLT
Programs: AA EP, AA AC
Posts: 4,268
+1, welcome back Scott!:-:
Feb 17, 2011, 1:17 pm
#54
Join Date: May 2004
Location: LAX
Programs: UA 1K, Bonvoy Plat
Posts: 363
welcome back, Scott.
but you still have to like us better!
but you still have to like us better!
Feb 17, 2011, 1:28 pm
#55
Join Date: Mar 2006
Location: Houston
Programs: CO Plat; Marriott Silver; Hilton Gold
Posts: 623
Welcome Back Scott !
Glad to hear you will still be around !
THanks for all you have done / will do for us !
THanks for all you have done / will do for us !
Feb 17, 2011, 1:42 pm
#56
Join Date: Apr 2007
Location: 42mi from AMS
Programs: UA 1K 1MM, Marriott LT Au, Hilton C, IHG PtA
Posts: 576
Originally Posted by UA Insider
I have lots of threads and PMs to catch up on, and look forward to doing so.
Originally Posted by UA Insider
youll soon begin to see some of my colleagues jumping in under the same UA Insider handle. For that reason, well always be sure to sign our names at the bottom of each post.
L !
Feb 17, 2011, 2:15 pm
#57
Join Date: Apr 2010
Location: IAH
Programs: UA/CO-GS/PPlat,AA-Gold,SPG-Plat,Hilton-Diamond,Marriott-Plat,Hertz-Pres_Circe
Posts: 824
Welcome back
Feb 17, 2011, 2:50 pm
#58
Join Date: Feb 2003
Location: Southern Europe/USA
Posts: 663
Great to see you back Scott.
Feb 17, 2011, 2:56 pm
#59
FlyerTalk Evangelist
Join Date: Dec 2002
Programs: UA Platinum MM; BA Gold; DL Silver; IHG Diamond Ambassador; Hilton Gold; Marriott Gold
Posts: 24,259
Welcome back, Scott. I'm glad to see you in charge of "Customer Solutions" for the new UA. They chose wisely for that post.
Feb 17, 2011, 8:02 pm
#60
Join Date: Nov 2002
Location: EWR, USA, AA 1MM Gold, United Premier Gold, Marriott Gold, Hilton Diamond, Emerald Club Executive
Posts: 1,476
Woo hoo! Welcome back Scott!!!