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Old Dec 31, 2010 | 6:43 am
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NO EUA yet?

Moderators, please feel free to join this to another relevant thread if you wish.

I'm flying CLE-IAH this Sunday. At T-2 there are 7 seats booked in F out of 20. I know my OP stuff says Plats should start getting upgrades at 5 days out, but so far nothing happening. Is this something new again?
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Old Dec 31, 2010 | 7:05 am
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EUAs are capacity controlled, so just because there are X number of F seats does not mean they are all available for EUA. In fact, many people have seen EUAs much later in the window (at T-1 or T-2 days) or even at the gate (battlefield). As long as your onepass number is on the reservation rest assured you're in line for the upgrade. Don't forget that higher fare plats and all presidential plats will get the EUA before you.
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Old Dec 31, 2010 | 7:08 am
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Thanks for getting back to me. I realize all that about the capacity controls, but I wonder if the policy has changed since the merger. Always used to get the upgrades at T-5, even CLE-IAH.
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Old Dec 31, 2010 | 8:26 am
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I am in the same boat. 9 empty F out of 16 for Sunday. Coach has been FULL for over a week or more. The 7 sold F seats out of 16 has been the same for over a week with no change. CO is still holding out for more F or Y/B ups. CO knows they can always bump up folks to F - even though coach is oversold. Let's see if they do T-24 EUA??
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Old Dec 31, 2010 | 9:33 am
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Waiting for my EWR-SFO on Tuesday
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Old Dec 31, 2010 | 9:45 am
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The policy hasn't changed. they just hold the inventory and try to sell those tix first if they think they can. And if the don't, they will process the list accordingly.
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Old Dec 31, 2010 | 10:29 am
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The frustrating part about all of this is the unpredictability. Sometimes you get your EUA at t-5, and sometimes you don't
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Old Dec 31, 2010 | 10:33 am
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What is happening is simple. C is trying to sell upgrades to people for tens of dollars. If they fail to do so, you'll be given the upgrade for free as one of their tp customers.
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Old Dec 31, 2010 | 11:19 am
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Originally Posted by xyzzy
What is happening is simple. C is trying to sell upgrades to people for tens of dollars. If they fail to do so, you'll be given the upgrade for free as one of their tp customers.
I'll have to at CO's shortsightedness...
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Old Dec 31, 2010 | 11:22 am
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Originally Posted by xyzzy
What is happening is simple. C is trying to sell upgrades to people for tens of dollars. If they fail to do so, you'll be given the upgrade for free as one of their tp customers.
yuppers. Ma and Pa Kettle may decide to splurge on their ticket and spend $79 at checkin to get the first class seats, as a special treat. They will be rewarded for their once-per-14-years flight with Continental with a nice discounted price for first. You, OP, will go sit in your coach seat that you selected when buying your ticket. Even though you've already spent $12K with CO this year....
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Old Dec 31, 2010 | 11:24 am
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Originally Posted by carsonheim
yuppers. Ma and Pa Kettle may decide to splurge on their ticket and spend $79 at checkin to get the first class seats, as a special treat. They will be rewarded for their once-per-14-years flight with Continental with a nice discounted price for first. You, OP, will go sit in your coach seat that you selected when buying your ticket. Even though you've already spent $12K with CO this year....
Technically starting tomorrow the YTD Revenue rolls back to $0.00 Everything goes back to 0!

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Old Dec 31, 2010 | 12:15 pm
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Originally Posted by xyzzy
What is happening is simple. C is trying to sell upgrades to people for tens of dollars. If they fail to do so, you'll be given the upgrade for free as one of their tp customers.
This is likely the situation. Coach has been sold out (FULL) for a couple of weeks - so any bookings on my flight are Y oversell.

The problem becomes after T-24 if CO does clear upgrades at that time. Then there is the chance for all kinds of shenanigans going on. There are bugs in the CO system for all these buy ups, etc. so holding off the upgrades after T-24 complicates things and makes people unhappy. CO has sold any additional F seats (or Y/B ups) in the past couple of weeks. One would think that on Sun Jan 2nd - not too many business travelers. They are likely starting on Monday Jan 3rd.
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Old Dec 31, 2010 | 12:32 pm
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Originally Posted by cova
This is likely the situation. Coach has been sold out (FULL) for a couple of weeks - so any bookings on my flight are Y oversell.
That's unusual, though, since that Y oversell benefit is not very well known (people probably just pick another flight or carrier). You would think it would be in CO's interests to keep a few Y seats open in an F9 situation (i.e., undersell F to sell more Y if that's what they want to do).
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Old Dec 31, 2010 | 12:47 pm
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Originally Posted by cova
One would think that on Sun Jan 2nd - not too many business travelers. They are likely starting on Monday Jan 3rd.
True, but you likely have tons of people using mileage upgrades instead. Pick your poison.
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Old Dec 31, 2010 | 2:18 pm
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Originally Posted by xyzzy
What is happening is simple. C is trying to sell upgrades to people for tens of dollars. If they fail to do so, you'll be given the upgrade for free as one of their tp customers.
As a moderator, I am surprised that you post such antagonistic messages. You personally may have had bad experiences, but many (including myself) have not. As discussed ad nauseum, the expression "tens of dollars" leaves a hell of a lot of latitude for commentary. On a short flight, that buy up may as you say be $50 or so, but on the transcon it may be $500 dollars. Both are technically "tens of dollars".

People on this board complain when it's $500, and they complain when it's $50. The rhetoric on here from some of you implies that they will sell an EWR-LAX buyup to someone for $39 dollars and it just doesn't happen. For me, I've seen zero impact from this program.
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