Transfer ticket to someone else?
Nov 25, 2010 | 8:18 am
#1
Original Poster
Join Date: May 2010
Location: Southern California
Programs: Hyatt Explorist, HH Gold, SPG Gold, National EC Executive, AA Platinum
Posts: 611
Transfer ticket to someone else?
My elderly mother canonnot use her non-refundable CO ticket for December to Hawaii and most likely will not fly in the future due to medical issues. The ticket was appx $500. Can the ticket be transferred to someone else, perhaps with by paying a fee to CO?
FYI: She did not take family advice to buy the travel insurance policy.
FYI: She did not take family advice to buy the travel insurance policy.
Nov 25, 2010 | 8:25 am
#2
Join Date: Sep 2010
Location: 40 miles SE of EWR
Programs: UA 1K/COPlat, Hyatt Diamond, Marriott Gold, Hilton Gold, Hertz Platinum
Posts: 532
Please use the search feature in the future.
You should cancel the reservation and book her a one way intra-Texas or other cheap non refundable ticket that she will presumably be a no-show for, and the balance of the original ticket value will be refunded to you on a travel certificate that can be used for any traveler.
You should cancel the reservation and book her a one way intra-Texas or other cheap non refundable ticket that she will presumably be a no-show for, and the balance of the original ticket value will be refunded to you on a travel certificate that can be used for any traveler.
Nov 25, 2010 | 9:02 am
#3
Original Poster
Join Date: May 2010
Location: Southern California
Programs: Hyatt Explorist, HH Gold, SPG Gold, National EC Executive, AA Platinum
Posts: 611
Please use the search feature in the future.
You should cancel the reservation and book her a one way intra-Texas or other cheap non refundable ticket that she will presumably be a no-show for, and the balance of the original ticket value will be refunded to you on a travel certificate that can be used for any traveler.
You should cancel the reservation and book her a one way intra-Texas or other cheap non refundable ticket that she will presumably be a no-show for, and the balance of the original ticket value will be refunded to you on a travel certificate that can be used for any traveler.
BTW, I did use the search feature for CO and there is a lot discussion on nonrefundable tickets but not much on transferring tickets to someone else. That is our hope we can transfer the value to a family member, if not, your idea sounds perfect! Thanks!
Nov 25, 2010 | 9:51 pm
#4
Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,761
My elderly mother canonnot use her non-refundable CO ticket for December to Hawaii and most likely will not fly in the future due to medical issues. The ticket was appx $500. Can the ticket be transferred to someone else, perhaps with by paying a fee to CO?
FYI: She did not take family advice to buy the travel insurance policy.
FYI: She did not take family advice to buy the travel insurance policy.
Nov 26, 2010 | 5:33 am
#5
Join Date: Jul 2007
Location: NYC & Delhi
Programs: CO Pres. Plat, SPG
Posts: 546
I don't know if CO has a "name change fee". Probably.
In the alternative, for a fee free option if another female wants to take the trip and could do it with just a carry on (or have their luggage checked in by someone else who might be going on this trip), that "other female" could print Mom's boarding pass and stick it in her pocket. She could then buy a daily lounge pass and ask for a gate pass in her own name, or could just ask for a gate pass to accompany someone to the gate (perhaps there is a child going on the trip, etc).
She clears security with the gate pass, then uses Mom's boarding pass to fly to and from Hawaii.
Mom's OnePass account could get suspended if they were caught, but the changes of getting caught are pretty low. I've never had my ID checked when boarding.
In the alternative, for a fee free option if another female wants to take the trip and could do it with just a carry on (or have their luggage checked in by someone else who might be going on this trip), that "other female" could print Mom's boarding pass and stick it in her pocket. She could then buy a daily lounge pass and ask for a gate pass in her own name, or could just ask for a gate pass to accompany someone to the gate (perhaps there is a child going on the trip, etc).
She clears security with the gate pass, then uses Mom's boarding pass to fly to and from Hawaii.
Mom's OnePass account could get suspended if they were caught, but the changes of getting caught are pretty low. I've never had my ID checked when boarding.
Nov 26, 2010 | 6:21 am
#6
FlyerTalk Evangelist
Join Date: Mar 2009
Location: EWR
Programs: UAPlat; *Gold; Hyatt Diam; SPG Plat; PWP goddess
Posts: 16,579
Thank you; I appreciate your input.
BTW, I did use the search feature for CO and there is a lot discussion on nonrefundable tickets but not much on transferring tickets to someone else. That is our hope we can transfer the value to a family member, if not, your idea sounds perfect! Thanks!
BTW, I did use the search feature for CO and there is a lot discussion on nonrefundable tickets but not much on transferring tickets to someone else. That is our hope we can transfer the value to a family member, if not, your idea sounds perfect! Thanks!
Here is what I saw on the CO.com website that may be relevant to your situation:
Refund Request for Non-refundable Tickets Unplanned Event
Continental will refund change fees and tickets in certain cases. All requests must be received before the expiration of your ticket and must be accompanied by proper documentation (see below). Once received, if applicable, a refund will be provided to the original form of payment minus a $50 USD processing fee*. This policy applies to the illness or death of the traveler, traveling companion, or immediate family members.
*Except where DOT 14 CFR Part 382 applies
Show sectionHide sectionChange Fee
In the event your travel plans need to change as a result of illness you will be required to pay the applicable change fee at the time of the change. Once charged, you may submit a request to have the change fee refunded (minus a $50 USD processing fee).
Show sectionHide sectionRefund
Refunds (minus a $50 USD processing fee) will be provided in the event of death and, in some cases, illness. This applies to all tickets including revenue, OnePass, promotional, bulk, and net fares.
Show sectionHide sectionDocumentation Requirement and Processing
In cases of death a copy of the death certificate is required. Illness situations require a letter (on letterhead) noting that travel was not recommended from a physician. If the request is due to the death or illness of an immediate family member the request must contain the name of the family member and their relationship to you. All requests must be sent to Customer Refund Services for consideration. Requests directed through other departments (contact centers, airport staff, etc.) will be referred to Customer Refund Services.
Continental will refund change fees and tickets in certain cases. All requests must be received before the expiration of your ticket and must be accompanied by proper documentation (see below). Once received, if applicable, a refund will be provided to the original form of payment minus a $50 USD processing fee*. This policy applies to the illness or death of the traveler, traveling companion, or immediate family members.
*Except where DOT 14 CFR Part 382 applies
Show sectionHide sectionChange Fee
In the event your travel plans need to change as a result of illness you will be required to pay the applicable change fee at the time of the change. Once charged, you may submit a request to have the change fee refunded (minus a $50 USD processing fee).
Show sectionHide sectionRefund
Refunds (minus a $50 USD processing fee) will be provided in the event of death and, in some cases, illness. This applies to all tickets including revenue, OnePass, promotional, bulk, and net fares.
Show sectionHide sectionDocumentation Requirement and Processing
In cases of death a copy of the death certificate is required. Illness situations require a letter (on letterhead) noting that travel was not recommended from a physician. If the request is due to the death or illness of an immediate family member the request must contain the name of the family member and their relationship to you. All requests must be sent to Customer Refund Services for consideration. Requests directed through other departments (contact centers, airport staff, etc.) will be referred to Customer Refund Services.
GL!^
Nov 26, 2010 | 7:18 am
#7
Join Date: Mar 2007
Location: CLE
Programs: UA Gold, HH Diamond, Marriott Gold
Posts: 3,718
You may want to read the fare rules. I happened to read the fare rules for one of my tickets and it is refundable for illness. It was a B fare, but it is at least worth taking a look at to see what exactly non refundable means and what exceptions apply.
Nov 26, 2010 | 9:30 am
#8
Original Poster
Join Date: May 2010
Location: Southern California
Programs: Hyatt Explorist, HH Gold, SPG Gold, National EC Executive, AA Platinum
Posts: 611
Thanks everyone for all the options! I'm sure we can figure something else now! Thanks for solving the dilemma!
!