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Transfer ticket to someone else?

My elderly mother canonnot use her non-refundable CO ticket for December to Hawaii and most likely will not fly in the future due to medical issues. The ticket was appx $500. Can the ticket be transferred to someone else, perhaps with by paying a fee to CO?

FYI: She did not take family advice to buy the travel insurance policy. :(

Please use the search feature in the future.

You should cancel the reservation and book her a one way intra-Texas or other cheap non refundable ticket that she will presumably be a no-show for, and the balance of the original ticket value will be refunded to you on a travel certificate that can be used for any traveler.

Quote:

Originally Posted by rggale (Post 15281203)

Thank you; I appreciate your input.

BTW, I did use the search feature for CO and there is a lot discussion on nonrefundable tickets but not much on transferring tickets to someone else. That is our hope we can transfer the value to a family member, if not, your idea sounds perfect! Thanks! :)

Quote:

Originally Posted by poptarts (Post 15281141)

It's unlikely that travel insurance would cover whatever circumstance it is that you know about a month/weeks in advance.

I don't know if CO has a "name change fee". Probably.

In the alternative, for a fee free option if another female wants to take the trip and could do it with just a carry on (or have their luggage checked in by someone else who might be going on this trip), that "other female" could print Mom's boarding pass and stick it in her pocket. She could then buy a daily lounge pass and ask for a gate pass in her own name, or could just ask for a gate pass to accompany someone to the gate (perhaps there is a child going on the trip, etc).

She clears security with the gate pass, then uses Mom's boarding pass to fly to and from Hawaii.

Mom's OnePass account could get suspended if they were caught, but the changes of getting caught are pretty low. I've never had my ID checked when boarding.

Quote:

Originally Posted by poptarts (Post 15281559)

AFAIK, the ability to transfer a nonrefundable revenue ticket to someone else does not exist without the fees associated with canceling and rebooking the tkt.

Here is what I saw on the CO.com website that may be relevant to your situation:

Quote:

Refund Request for Non-refundable Tickets — Unplanned Event

Continental will refund change fees and tickets in certain cases. All requests must be received before the expiration of your ticket and must be accompanied by proper documentation (see below). Once received, if applicable, a refund will be provided to the original form of payment minus a $50 USD processing fee*. This policy applies to the illness or death of the traveler, traveling companion, or immediate family members.

*Except where DOT 14 CFR Part 382 applies

Show sectionHide sectionChange Fee

In the event your travel plans need to change as a result of illness you will be required to pay the applicable change fee at the time of the change. Once charged, you may submit a request to have the change fee refunded (minus a $50 USD processing fee).
Show sectionHide sectionRefund

Refunds (minus a $50 USD processing fee) will be provided in the event of death and, in some cases, illness. This applies to all tickets including revenue, OnePass, promotional, bulk, and net fares.
Show sectionHide sectionDocumentation Requirement and Processing

In cases of death a copy of the death certificate is required. Illness situations require a letter (on letterhead) noting that travel was not recommended from a physician. If the request is due to the death or illness of an immediate family member the request must contain the name of the family member and their relationship to you. All requests must be sent to Customer Refund Services for consideration. Requests directed through other departments (contact centers, airport staff, etc.) will be referred to Customer Refund Services.

It seems like your mother's situation may fit the above scenario. If not, I believe rggale's suggestion is probably the best option. As you know there is a $150 change fee that applies when rebooking a tkt.

GL!^

You may want to read the fare rules. I happened to read the fare rules for one of my tickets and it is refundable for illness. It was a B fare, but it is at least worth taking a look at to see what exactly non refundable means and what exceptions apply.

Thanks everyone for all the options! I'm sure we can figure something else now! Thanks for solving the dilemma:)!