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Old Dec 2, 2010 | 3:52 pm
  #16  
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Originally Posted by HoustonFlyGuy
It's not a chip, it's actually how many frequent flyer's feel. Despite the fine print, the profit mandate and the excuses of the CO cool-aid cadre, I don't like losing a perk, especially when it's a "bait and switch" or at best opaque.

This is a famously cyclical business. CO currently can prevail in their efforts to marginalize the benefts to FFer's. In the future they will come back, begging for business and offer a whole new package of goodies, always have, always will.
With all due respect, there is more history to that poster's opinions than I was referring to in my comment. I can assure you there is a chip

On topic - I'm a very frequent CO passenger, and have been for most of the last decade. I will finish at around 150k EQM this year, and have had similar travel patterns every year. Quite simply - I have no loyalty to CO other than the fact that I've found their program to work. I could certainly switch to AA or DL for the flights I mainly travel on, and of course I've looked into the details of these to see if it made sense.

But the fact is that I've seen no discernible drop in upgrades. I'm sure the vast majority of others haven't either. I obviously don't fly on Y/B fares all the time (otherwise I'd be PPlat) so I'm receiving most of these as EUAs, and occasional M-ups.

I'm simply not seeing this "bait and switch" that a handful of you seem so obsessed about.
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Old Dec 2, 2010 | 3:54 pm
  #17  
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Originally Posted by star_world
But the fact is that I've seen no discernible drop in upgrades. I'm sure the vast majority of others haven't either. I obviously don't fly on Y/B fares all the time (otherwise I'd be PPlat) so I'm receiving most of these as EUAs, and occasional M-ups.

I'm simply not seeing this "bait and switch" that a handful of you seem so obsessed about.
IAH/CLE or EWR based (or elsewhere)?
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Old Dec 2, 2010 | 3:56 pm
  #18  
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Originally Posted by UA-NYC
IAH/CLE or EWR based (or elsewhere)?
NYC based - EWR closest, but fly out of LGA regularly these days on UA.
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Old Dec 2, 2010 | 3:59 pm
  #19  
 
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Originally Posted by star_world
But the fact is that I've seen no discernible drop in upgrades. I'm sure the vast majority of others haven't either.
What's the source of that confidence?
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Old Dec 2, 2010 | 4:02 pm
  #20  
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Originally Posted by Vermando
What's the source of that confidence?
I work in an industry full of very FF-aware people with similar patterns to mine and it's a subject I'm very tuned into, plus the fact that here - in the most "discerning" audience on the subject, the number of people that actually seem to be affected by it is very small. The number of people who are outraged and jump up and down shouting about their outrage while never being affected is somewhat bigger
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Old Dec 2, 2010 | 6:13 pm
  #21  
 
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15K Mile upgrades also show up on the list (if waitlisted for upgrade). I was recently taking a trip with my wife, and used 15K miles for her and she showed up on the list (and got the upgrade)...

Myself as a Plat ended up #37 on the list (9 people showed as getting an upgrade). Then again, it was the Saturday before thanksgiving IAH-EWR.
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