What am I missing here?
#16
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,240
It's not a chip, it's actually how many frequent flyer's feel. Despite the fine print, the profit mandate and the excuses of the CO cool-aid cadre, I don't like losing a perk, especially when it's a "bait and switch" or at best opaque.
This is a famously cyclical business. CO currently can prevail in their efforts to marginalize the benefts to FFer's. In the future they will come back, begging for business and offer a whole new package of goodies, always have, always will.
This is a famously cyclical business. CO currently can prevail in their efforts to marginalize the benefts to FFer's. In the future they will come back, begging for business and offer a whole new package of goodies, always have, always will.

On topic - I'm a very frequent CO passenger, and have been for most of the last decade. I will finish at around 150k EQM this year, and have had similar travel patterns every year. Quite simply - I have no loyalty to CO other than the fact that I've found their program to work. I could certainly switch to AA or DL for the flights I mainly travel on, and of course I've looked into the details of these to see if it made sense.
But the fact is that I've seen no discernible drop in upgrades. I'm sure the vast majority of others haven't either. I obviously don't fly on Y/B fares all the time (otherwise I'd be PPlat) so I'm receiving most of these as EUAs, and occasional M-ups.
I'm simply not seeing this "bait and switch" that a handful of you seem so obsessed about.
#17
FlyerTalk Evangelist




Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K2MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,318
But the fact is that I've seen no discernible drop in upgrades. I'm sure the vast majority of others haven't either. I obviously don't fly on Y/B fares all the time (otherwise I'd be PPlat) so I'm receiving most of these as EUAs, and occasional M-ups.
I'm simply not seeing this "bait and switch" that a handful of you seem so obsessed about.
I'm simply not seeing this "bait and switch" that a handful of you seem so obsessed about.
#18
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,240
#20
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,240
I work in an industry full of very FF-aware people with similar patterns to mine and it's a subject I'm very tuned into, plus the fact that here - in the most "discerning" audience on the subject, the number of people that actually seem to be affected by it is very small. The number of people who are outraged and jump up and down shouting about their outrage while never being affected is somewhat bigger
#21
Join Date: Apr 2010
Location: IAH
Programs: UA/CO-GS/PPlat,AA-Gold,SPG-Plat,Hilton-Diamond,Marriott-Plat,Hertz-Pres_Circe
Posts: 824
15K Mile upgrades also show up on the list (if waitlisted for upgrade). I was recently taking a trip with my wife, and used 15K miles for her and she showed up on the list (and got the upgrade)...
Myself as a Plat ended up #37 on the list (9 people showed as getting an upgrade). Then again, it was the Saturday before thanksgiving IAH-EWR.
Myself as a Plat ended up #37 on the list (9 people showed as getting an upgrade). Then again, it was the Saturday before thanksgiving IAH-EWR.

