Flex Miles Chase
Oct 11, 2010 | 11:12 am
#1
Original Poster
Join Date: Dec 2003
Location: New Haven, CT USA
Programs: United 2 million lifetime Marriott Titanium LiCo Plat Hertz Plat spg plat former Co Chairmans Circle
Posts: 318
Flex Miles Chase
Is anyone still having trouble getting their Flex miles to post? I achieve quite a few each month and I always have to call Chase as they don't automatically post to my account. It was weird on Sayurday as Chase said they are no longer posting them and Continental was responsible. DOes anyone know what the deal is because this is the SOLE reason I have the card
It's only since the new program in JUne
It's only since the new program in JUne
Oct 11, 2010 | 11:31 am
#2
Join Date: Oct 2003
Location: CLE
Programs: UA Gold, OZ silver,
Posts: 553
Is anyone still having trouble getting their Flex miles to post? I achieve quite a few each month and I always have to call Chase as they don't automatically post to my account. It was weird on Sayurday as Chase said they are no longer posting them and Continental was responsible. DOes anyone know what the deal is because this is the SOLE reason I have the card
It's only since the new program in JUne
It's only since the new program in JUne
Oct 11, 2010 | 1:03 pm
#3
Join Date: Feb 2008
Location: Spring, TX
Programs: UA Silver, AA, Delta, SPG Gold, Marriott Sil., Hilton Gold, Hyatt Platinum, PC Platinum Ambassador
Posts: 285
Good luck. I started calling this summer to try and run down the flex elite miles. I received the same story...but, I did ask Chase to re-send the miles. After many emails and phone calls..I think we caught up on 2000 of the ones that didn't post. As of today, I'm still missing 1000. Other miles have posted(I think) and so I'll see what happens when my most recent miles come on board. If they are on top of things, I should receive 2000 more with this statement.
It's interesting that my Sept. 9 statement did show flex miles on the page....but not Aug. and not the Oct. 8 statement. So, they are making it hard to really keep track of what is going on. I hope they go back to Chase keeping track very soon.
It's interesting that my Sept. 9 statement did show flex miles on the page....but not Aug. and not the Oct. 8 statement. So, they are making it hard to really keep track of what is going on. I hope they go back to Chase keeping track very soon.
Oct 11, 2010 | 1:27 pm
#4
A FlyerTalk Posting Legend
Join Date: Oct 2007
Location: Cleveland, OH
Programs: UA Priemier Gold
Posts: 70,501
So far I see about a 2 week delay to posting relative to purchase related RDMs.
But eventually they have gotten the FEQM into my account at the appropriate levels.
But eventually they have gotten the FEQM into my account at the appropriate levels.
Oct 11, 2010 | 1:46 pm
#5
FlyerTalk Evangelist
Join Date: Apr 2006
Location: Under the Liberty Visual to 27L at PHL. Stranger in a strange land - a Devils fan in Flyers country.
Programs: PWP Le Chancelier des Clefs d'Or || Sarcasm, Anti-Stupidity, Obscure References top tier member.
Posts: 24,061
My mother will invariably get impatient and ask me why the FEQM have not shown up. Is it fair to say that two weeks after hitting the threshold is when the FEQM will show up? Give or take a little?
Oct 11, 2010 | 1:57 pm
#6
Original Poster
Join Date: Dec 2003
Location: New Haven, CT USA
Programs: United 2 million lifetime Marriott Titanium LiCo Plat Hertz Plat spg plat former Co Chairmans Circle
Posts: 318
I ALWAYS have to call....
Oct 11, 2010 | 2:05 pm
#7
FlyerTalk Evangelist
Join Date: Mar 2009
Location: EWR
Programs: UAPlat; *Gold; Hyatt Diam; SPG Plat; PWP goddess
Posts: 16,579
I think the FEQMs post on the last day of the month (& not at the same time as the RDMs are credited) -- but maybe that is only for my account!
Oct 11, 2010 | 2:05 pm
#8
Join Date: Feb 2008
Location: Spring, TX
Programs: UA Silver, AA, Delta, SPG Gold, Marriott Sil., Hilton Gold, Hyatt Platinum, PC Platinum Ambassador
Posts: 285
yes..2 weeks would be great. It took 8-10 weeks to get the June ones to post and that was with many phone calls
Oct 11, 2010 | 2:13 pm
#9
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Gold; Marriott Gold via UA 1K
Posts: 7,145
I had trouble when the switch happened back in June and I had to call Chase, but my last round automatically posted.
Oct 11, 2010 | 7:17 pm
#10
Join Date: Apr 2010
Programs: CO Gold
Posts: 30
I called Chase last week, and they said that Continental is supposed to post the FEQM (Chase sends the info to CO, CO posts the FEQM) on co.com within 2 weeks of statement closing date (mine posted in 6 days). I don't believe that FEQMs are showing on the Chase cc statement any longer, just on co.com. Only the RDMs show on the cc statement now.
Oct 11, 2010 | 10:51 pm
#11
Join Date: Feb 2005
Location: Houston
Posts: 456
it's taking about 8 days from the time the RDM miles post on mine.
Oct 12, 2010 | 7:22 am
#12
Join Date: Sep 2010
Location: 40 miles SE of EWR
Programs: UA 1K/COPlat, Hyatt Diamond, Marriott Gold, Hilton Gold, Hertz Platinum
Posts: 532
FWIW, I've gotten my FEQM's this year with no problem...I think...I should probably count them and make sure I'm getting the right amount!
Oct 12, 2010 | 9:31 am
#13
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Gold; Marriott Gold via UA 1K
Posts: 7,145
I called Chase last week, and they said that Continental is supposed to post the FEQM (Chase sends the info to CO, CO posts the FEQM) on co.com within 2 weeks of statement closing date (mine posted in 6 days). I don't believe that FEQMs are showing on the Chase cc statement any longer, just on co.com. Only the RDMs show on the cc statement now.
May 1, 2011 | 6:40 am
#14
Join Date: Sep 2005
Location: JZRO
Posts: 9,175
Took 12 days (unusually long!) for FEQMs to post to my account this period.