OnePass Plus Card

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Jun 1, 2010 | 5:40 pm

#16

RNE

Join Date: Sep 2005

Location: JZRO

Posts: 9,175

Quote:

Originally Posted by boat9781

I currently have the Continental Airlines Mastercard, but not the "World" Mastercard. Does anyone know if Chase will let me upgrade my current card to the new Onepass Plus card?

Yes, "someone" does know: Chase. Why ask us when you can call Chase and ask?

Jun 1, 2010 | 5:52 pm

#17

boat9781

Join Date: Oct 2008

Location: SFO

Programs: UA 1K, AA Plat Pro, Hyatt Globalist, Marriott Platinum, Hilton Diamond

Posts: 848

Quote:

Originally Posted by RNE

Yes, "someone" does know: Chase. Why ask us when you can call Chase and ask?

Truth be told I did call, and the agent was clueless. I figured the smart folk here might know the answer

Jun 1, 2010 | 8:25 pm

#18

WBOTM

Join Date: Apr 2001

Location: TX

Posts: 219

Quote:

Originally Posted by bdraco

http://www.continental.com/web/en-US...34&offer=OPP25

It looks like the card is now available.

I just received the "upgrade" letter about the OnePass Plus Card. There is one benefit the letter mentions that is not described on the Continental website:

Guest Priveleges at over 650 hotels, resorts and spas around the world:

http://www.LHRCollection.com/

Jun 2, 2010 | 7:34 am

#19

RNE

Join Date: Sep 2005

Location: JZRO

Posts: 9,175

Quote:

Originally Posted by boat9781

Truth be told I did call, and the agent was clueless. I figured the smart folk here might know the answer

Ask!? For crying out loud! Don't ask the rep anything!

Call the number on the back of your Chase card.
Take whatever option you have to to talk to a rep.
TELL (don't ask) the rep you want to convert your Continental Airlines Mastercard to the new Onepass Plus card.
If that rep cannot help you, ask to talk to a supervisor.

Jun 2, 2010 | 6:42 pm

#20

WBOTM

Join Date: Apr 2001

Location: TX

Posts: 219

Quote:

Originally Posted by boat9781

Truth be told I did call, and the agent was clueless. I figured the smart folk here might know the answer

boat9781, I am not surprised most front-line CSRs do not have details about the card since existing accounts have not been converted.

My "upgrade" letter included the following dedicated number for questions about the new OnePass Plus Card:

800-432-7115

Jun 2, 2010 | 6:46 pm

#21

WBOTM

Join Date: Apr 2001

Location: TX

Posts: 219

Quote:

Originally Posted by RNE

Ask!? For crying out loud! Don't ask the rep anything!

Or wait for someone to post the dedicated phone number.

Jun 3, 2010 | 8:05 am

#22

RNE

Join Date: Sep 2005

Location: JZRO

Posts: 9,175

Quote:

Originally Posted by WBOTM

Or wait for someone to post the dedicated phone number.

Like that should matter? One doesn't throw in the towel upon encountering the first "clueless" rep.

Aug 3, 2010 | 5:48 am

#23

NM 156

Join Date: Aug 2010

Posts: 1

If you already have OnePass World MasterCard, You should get a One Pass Plus upgrade letter and new card a few weeks later automatically in the mail. I did.

Aug 3, 2010 | 8:38 am

#24

ralfp

Join Date: May 2005

Location: various cities in the USofA: NYC, BWI, IAH, ORD, CVG, NYC

Programs: Former UA 1K, National Exec. Elite

Posts: 5,487

Quote:

Originally Posted by NM 156

If you already have OnePass World MasterCard, You should get a One Pass Plus upgrade letter and new card a few weeks later automatically in the mail. I did.

Welcome to FlyerTalk!

I got my OP+ card a month ago (something like that), and it's kind of annoying, since it has a new expiration date (one additional month) and a new CVV (3 number) code. It's especially annoying, as my existing CO World MC was a newly replacement for an older card.