Originally Posted by
boat9781
Truth be told I did call, and the agent was clueless. I figured the smart folk here might know the answer

.
Ask!? For crying out loud! Don't
ask the rep anything!
- Call the number on the back of your Chase card.
- Take whatever option you have to to talk to a rep.
- TELL (don't ask) the rep you want to convert your Continental Airlines Mastercard to the new Onepass Plus card.
- If that rep cannot help you, ask to talk to a supervisor.