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Old Jun 2, 2010 | 7:34 am
  #19  
RNE
 
Join Date: Sep 2005
Location: JZRO
Posts: 9,175
Originally Posted by boat9781
Truth be told I did call, and the agent was clueless. I figured the smart folk here might know the answer .
Ask!? For crying out loud! Don't ask the rep anything!
  1. Call the number on the back of your Chase card.
  2. Take whatever option you have to to talk to a rep.
  3. TELL (don't ask) the rep you want to convert your Continental Airlines Mastercard to the new Onepass Plus card.
  4. If that rep cannot help you, ask to talk to a supervisor.
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