Question (maybe rant) on Elite Upgrade Process
#16
FlyerTalk Evangelist




Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,892
Heck, I can confirm...it still is:
#17
Join Date: Feb 2009
Location: BER, SAT, AUS
Programs: Feels like FO (AA EXP)
Posts: 1,611
Check-in time used to be a tiebreaker for upgrades, as I recall, but I think they did away with that criterion. Someone who is even more anal than I am can confirm.
Heck, I can confirm...it still is:
http://www.continental.com/web/en-US.../upgrades.aspx
Heck, I can confirm...it still is:
http://www.continental.com/web/en-US.../upgrades.aspx
#18
FlyerTalk Evangelist




Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,892
I think that if you examine the information on the page that I linked to, you'll see that it's highly unlikely that check-in time would come into play...elite level and fare class are the keys. There would have to be an elite at your level who booked the same fare class in order for check-in time to matter as regards gate/battlefield upgrades.
#19
Join Date: May 2006
Location: EWR
Programs: UA Silver, MRP Platinum, Marriott Vacation Club Chairman, SPG Platinum, Cunard Platinum,
Posts: 967
When denied an upgrade the first thing the GA says to me is there are other *G that have a better class of service or who have checked in before me. I cannot dispute this since I am not privy to the manifest. So I am at the mercy of the gate agent who may, or may not, be telling the truth.
#20
Original Poster
Join Date: Jun 2003
Location: Houston TX
Posts: 284
Just a quick update:
On that flight I opened up about (out of IAH), I was upgraded somewhere about 24 hours before it and my wife got the airport upgrade (with reseating next to me).
On the way home this week, I was actually upgraded three days out although it looked like first class was almost full. She was upgraded at the gate when one of the booked first class passengers was a no show.
No idea why the return flight, with less FC seats available and less 'blanks' upgraded me three days out while the outbound was 24 hours.
On that flight I opened up about (out of IAH), I was upgraded somewhere about 24 hours before it and my wife got the airport upgrade (with reseating next to me).
On the way home this week, I was actually upgraded three days out although it looked like first class was almost full. She was upgraded at the gate when one of the booked first class passengers was a no show.
No idea why the return flight, with less FC seats available and less 'blanks' upgraded me three days out while the outbound was 24 hours.
#21
FlyerTalk Evangelist


Join Date: Mar 2009
Location: EWR
Programs: UAPlat; *Gold; Hyatt Diam; SPG Plat; PWP goddess
Posts: 16,579
Just a quick update:
On that flight I opened up about (out of IAH), I was upgraded somewhere about 24 hours before it and my wife got the airport upgrade (with reseating next to me).
On the way home this week, I was actually upgraded three days out although it looked like first class was almost full. She was upgraded at the gate when one of the booked first class passengers was a no show.
No idea why the return flight, with less FC seats available and less 'blanks' upgraded me three days out while the outbound was 24 hours.
On that flight I opened up about (out of IAH), I was upgraded somewhere about 24 hours before it and my wife got the airport upgrade (with reseating next to me).
On the way home this week, I was actually upgraded three days out although it looked like first class was almost full. She was upgraded at the gate when one of the booked first class passengers was a no show.
No idea why the return flight, with less FC seats available and less 'blanks' upgraded me three days out while the outbound was 24 hours.


Thank you!