Bumped from Bulkhead
Oct 9, 2009 | 4:56 pm
#16
Join Date: Oct 2009
Posts: 5
I work as a flight attendant on the "jungle jets". This information is not correct. Only row 12 is considered an "exit row". That's why we have to harass anyone sitting there to verbally confirm(well, most of us do) that they are aware that they sitting in an exit row.... Willing and able to help in an emergency...etc.. We do not have to do this for 1A bec it's not considered an exit row.--although it should be IMHO. You can be disabled and sit in 1a no problem. Good to ease the boarding and deplaning process.. Not so good when you gotta use the lav.
Oct 9, 2009 | 5:07 pm
#17
FlyerTalk Evangelist
Join Date: Mar 2008
Location: ACT/GRK/DAL/ABI/MIA/FLL
Programs: OMNIArchist, OMNIArchy!, OMNIIDGAS
Posts: 23,478
I work as a flight attendant on the "jungle jets". This information is not correct. Only row 12 is considered an "exit row". That's why we have to harass anyone sitting there to verbally confirm(well, most of us do) that they are aware that they sitting in an exit row.... Willing and able to help in an emergency...etc.. We do not have to do this for 1A bec it's not considered an exit row.--although it should be IMHO. You can be disabled and sit in 1a no problem. Good to ease the boarding and deplaning process.. Not so good when you gotta use the lav.
Thanks for the info and correction about 1A.
Oct 9, 2009 | 5:12 pm
#18
Join Date: Dec 2004
Programs: DL MM/FC/FO; UA PS; AA GLD
Posts: 2,063
I work as a flight attendant on the "jungle jets". This information is not correct. Only row 12 is considered an "exit row". That's why we have to harass anyone sitting there to verbally confirm(well, most of us do) that they are aware that they sitting in an exit row.... Willing and able to help in an emergency...etc.. We do not have to do this for 1A bec it's not considered an exit row.--although it should be IMHO. You can be disabled and sit in 1a no problem. Good to ease the boarding and deplaning process.. Not so good when you gotta use the lav.
Oct 9, 2009 | 5:20 pm
#19
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
I work as a flight attendant on the "jungle jets". This information is not correct. Only row 12 is considered an "exit row". That's why we have to harass anyone sitting there to verbally confirm(well, most of us do) that they are aware that they sitting in an exit row.... Willing and able to help in an emergency...etc.. We do not have to do this for 1A bec it's not considered an exit row.--although it should be IMHO. You can be disabled and sit in 1a no problem. Good to ease the boarding and deplaning process.. Not so good when you gotta use the lav.
Oct 9, 2009 | 5:23 pm
#20
Join Date: Oct 2009
Posts: 5
I wish CO and COEX would sort this out. I've been told that it is an emergency exit seat (not unreasonable since it is opposite the galley door) and have had FAs ask me if I understand how that door is opened. I've also been told it is reserved for people with mobility issues. I don't think that's correct, though. I think those seats are 3CD. Sometimes it shows up on the seat-selection map as preferred. Other times it is the only "white" seat on the A side. It's my favorite seat, and I'd just like to know how to get a reasonable shot at it.
I don't know anything about blocked/reserved seats for disabled passengers, so can't help you there.
Oct 9, 2009 | 10:28 pm
#21
Join Date: Aug 2009
Posts: 429
The seat maps on co.com seem to be unavailable for my 739 and 753 flights after 10/24 (all other flights seem ok). I suspect the promised reload is in now progress...
Oct 9, 2009 | 10:32 pm
#22
FlyerTalk Evangelist
Join Date: Mar 2008
Location: ACT/GRK/DAL/ABI/MIA/FLL
Programs: OMNIArchist, OMNIArchy!, OMNIIDGAS
Posts: 23,478
Oct 10, 2009 | 3:21 am
#23
Join Date: Dec 2004
Programs: DL MM/FC/FO; UA PS; AA GLD
Posts: 2,063
Well, I can only speak for my regional and the rules regarding the planes we fly. It may be different on CRJ's or Q's. But if you were on an ERJ and were briefed that you were sitting in an exit row in 1A, your FA was misinformed.
I don't know anything about blocked/reserved seats for disabled passengers, so can't help you there.
I don't know anything about blocked/reserved seats for disabled passengers, so can't help you there.
BTW, how can you know about exit rows seating and not know about seating for disabled passengers? Just curious.
Oct 10, 2009 | 6:23 am
#24
Join Date: Oct 2009
Posts: 5
It was an ERJ--many, many flights--IAH/JAN over the past seven years. It's the difference in message among reservation agents, FAs, GAs, and seat maps that bugs me. There really should be one answer, and one only.
BTW, how can you know about exit rows seating and not know about seating for disabled passengers? Just curious.
BTW, how can you know about exit rows seating and not know about seating for disabled passengers? Just curious.
Oct 10, 2009 | 7:24 am
#25
FlyerTalk Evangelist
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,890
Embraer RJ145 (ER4, ERJ)
Interior Specifications
Economy
Rows 1 - 19
Configuration 1-2
Bulk Head Rows 1A, 3BC
Number of Seats 50
Standard Seat Pitch 31"
Standard Seat Width 17.3"
Standard Seat Recline 3"
Exit Rows 1A, 12A, 12BC
Interior Specifications
Economy
Rows 1 - 19
Configuration 1-2
Bulk Head Rows 1A, 3BC
Number of Seats 50
Standard Seat Pitch 31"
Standard Seat Width 17.3"
Standard Seat Recline 3"
Exit Rows 1A, 12A, 12BC
I have been told on numerous occasions that seat 1A is an exit-row seat. One time I offered it to a disabled passenger and the FA said that disabled passengers could not sit there.
ETA: Could it be that ExpressJet and Continental have different policies regarding 1A? In any event, I would suggest that you guys get your story straight...
Last edited by Bonehead; Oct 10, 2009 at 7:43 am
Oct 10, 2009 | 7:44 am
#26
Join Date: Oct 2009
Posts: 5
Someone should inform your bosses, then:
https://www.continental.com/web/en-U...ft/erj145.aspx
I have been told on numerous occasions that seat 1A is an exit-row seat. One time I offered it to a disabled passenger and the FA said that disabled passengers could not sit there.
https://www.continental.com/web/en-U...ft/erj145.aspx
I have been told on numerous occasions that seat 1A is an exit-row seat. One time I offered it to a disabled passenger and the FA said that disabled passengers could not sit there.
I have never been taught in all the years I've been a FA that 1A was considered the exit row. Maybe I'm misinformed about 1A's seat designation, but I know after numerous passed line checks that you don't have to ask anyone in 1A if they're 'willing and able....blah blah blah', which I would think would be required of an 'exit row seat'.(at least on the ERJs.) I don't think mainline has to do this. I'll ask my sups next time I work and get back to you for claritys sake.
Oct 10, 2009 | 8:22 am
#27
FlyerTalk Evangelist
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,890
Well, if it's on continental.com it must be correct.
I have never been taught in all the years I've been a FA that 1A was considered the exit row. Maybe I'm misinformed about 1A's seat designation, but I know after numerous passed line checks that you don't have to ask anyone in 1A if they're 'willing and able....blah blah blah', which I would think would be required of an 'exit row seat'.(at least on the ERJs.) I don't think mainline has to do this. I'll ask my sups next time I work and get back to you for clarity's sake.
I have never been taught in all the years I've been a FA that 1A was considered the exit row. Maybe I'm misinformed about 1A's seat designation, but I know after numerous passed line checks that you don't have to ask anyone in 1A if they're 'willing and able....blah blah blah', which I would think would be required of an 'exit row seat'.(at least on the ERJs.) I don't think mainline has to do this. I'll ask my sups next time I work and get back to you for clarity's sake.
The issue will remain, however, as long as there are FAs who either interpret the rules differently or who aren't aware of the rules (but if we get the straight scoop from you, we can help by letting the wayward FAs know the correct procedures...
).
Oct 10, 2009 | 2:53 pm
#28
Join Date: Dec 2004
Programs: DL MM/FC/FO; UA PS; AA GLD
Posts: 2,063
I doubt that you are misinformed--it seems like there is no SOP regarding 1A. It seems like it should be an exit seat since it is right across from a "real" door, however, it's not unusual to see people needing assistance sitting there. If I were sitting there and the passenger loading door was not operable in an emergency situation, it would become one for me real fast.
Oct 10, 2009 | 3:38 pm
#29
Join Date: Jan 2008
Location: NYC, NJ, Long Island
Programs: DL DM, 1.6MM, UA Silver, NEXUS, SkyClub & AdmiralsClub Lifetime, Bonvoy Titanium
Posts: 6,649
The CO website indicates that 1A is an Exit row. FWIW, I just started to book a flight that is wide open in order to look at the seat map (CO2361 on 9/3/2010) and 1A is an available, Non Exit Row, non-Premium seat on an ExpressJet flight.
My guess is that the seat map on co.com is wrong.
My guess is that the seat map on co.com is wrong.