Dec 18, 2019, 12:31 pm
Last edit by: wyogold
Related discussions in other Flyertalk forums:
AA potentially closing accounts due to credit card churning/churn
How to know if you're locked: (as of 12/22/2019)
- Call in to aadvantage reservations (800-882-8880) If you locked, you'll be forwarded to customer service instead of getting to the automated reservations system
- If you want to stay on the line, ask CSR if your account is locked (you tried to make a reservation but it wouldn't let you). CSR will inform you there's a note on your account and that corporate security will contact you
- Try to make a reservation for a super cheap hotel through useaamiles.com. There are 1000 miles / night hotels in New Delhi, so at worst you'll risk 1K miles. If you're locked, you'll see "Unable to process points. Please call our customer service for assistance."
So far, nobody seems to have gotten unlocked and gotten access to their miles back. Accounts with upcoming travel seem to be the ones that are getting terminated at the highest rate.
AA potentially closing accounts due to credit card churning/churn
How to know if you're locked: (as of 12/22/2019)
- Call in to aadvantage reservations (800-882-8880) If you locked, you'll be forwarded to customer service instead of getting to the automated reservations system
- If you want to stay on the line, ask CSR if your account is locked (you tried to make a reservation but it wouldn't let you). CSR will inform you there's a note on your account and that corporate security will contact you
- Try to make a reservation for a super cheap hotel through useaamiles.com. There are 1000 miles / night hotels in New Delhi, so at worst you'll risk 1K miles. If you're locked, you'll see "Unable to process points. Please call our customer service for assistance."
So far, nobody seems to have gotten unlocked and gotten access to their miles back. Accounts with upcoming travel seem to be the ones that are getting terminated at the highest rate.
AA accounts restricted (Nov/Dec 2019)
Dec 31, 2019, 2:25 pm
#1276
Join Date: Feb 2009
Posts: 6,606
I'm guessing you have no idea what has been going on the past month with AA miles and locked accounts
Dec 31, 2019, 3:25 pm
#1282
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,955
Dec 31, 2019, 3:29 pm
#1283
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
If someone feels like they may be at risk of being denied travel on an AA mileage ticket from an account being shutdown or locked down, then having a backup plan to travel (without using the AA mileage ticket) may make sense.
Dec 31, 2019, 3:41 pm
#1285
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
People who already hate AA will continue to hate AA. Nothing AA can do about that.
Average person reading about people who applied for multiples of the same card and obtaining multiple dollops of freebie miles will get this scheme in a second.
Dec 31, 2019, 3:49 pm
#1286
Join Date: Jan 2013
Posts: 1,435
What mainstream media coverage do you refer to? There are people who stand to personally lose millions of miles, and they’re not even aware of it. People above asking “why should I make backup plans”. Totally unaware and oblivious.
This is hardly making news to the people most affected, let alone to the mainstream public at this point.
This is hardly making news to the people most affected, let alone to the mainstream public at this point.
Dec 31, 2019, 3:50 pm
#1287
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
AA’s done nothing special with the media on this. It’s just business as usual in institutional biases, all while the airlines will continue to be one of the most disliked industries in America given customer satisfaction-related levels for the industry and for this airline. But it won’t make a difference in how AA deals with these AA account shutdowns of sorts related to credit card-churning.
Dec 31, 2019, 3:54 pm
#1288
Join Date: Feb 2014
Posts: 113
What mainstream media coverage do you refer to? There are people who stand to personally lose millions of miles, and they’re not even aware of it. People above asking “why should I make backup plans”. Totally unaware and oblivious.
This is hardly making news to the people most affected, let alone to the mainstream public at this point.
This is hardly making news to the people most affected, let alone to the mainstream public at this point.
this is a terrible comment. The people “most affected” with “millions of miles to lose” are sitting on FT, Reddit and other sub groups on slack and FB. Everyone who has skin I’m the game knows what is going on.
Dec 31, 2019, 3:55 pm
#1289
Join Date: Jan 2013
Posts: 1,435
I was just thinking...there must be some very baffled CSRs at Delta and United wondering, “Why the heck we selling sooooo many refundable tickets this week?” 
Dec 31, 2019, 3:56 pm
#1290
Join Date: Jan 2012
Posts: 219
AA has handled the mainstream media masterfully.
People who already hate AA will continue to hate AA. Nothing AA can do about that.
Average person reading about people who applied for multiples of the same card and obtaining multiple dollops of freebie miles will get this scheme in a second.
People who already hate AA will continue to hate AA. Nothing AA can do about that.
Average person reading about people who applied for multiples of the same card and obtaining multiple dollops of freebie miles will get this scheme in a second.
I like AA and their program, no hatred here. They just need to be smarter. As some posters have pointed out, it is pretty strange for an airline to be punishing people for their credit card bonuses.