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Old Sep 24, 2014, 4:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: DenverBrian
The thread was split on September 24, 2014. To review the original thread, click HERE.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:



CURRENT PUBLIC OFFER: 50k

"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months"

Link A50

Link B50

Link C50

Link D50

Link E50

Link F50

Link G50

PREVIOUS OFFERS


Previous 75k links (NOT WORKING 11/18)


Link A75, Link B75, Link C75, Link D75, Link E75, Link F75, Link G75, Link H75, Link I75, Link J75, Link K75


Landing Page
Application Page (Both pages include the 18 month language).

http://www.aa.com/i18n/AAdvantage/ea...-executive.jsp

Option 1: Zombie Link with no Landing Page, Several FTers have been using this link with Success. Application Link 50k with 5k spending

Option 2: [note: may be dead or dying as of 3/16/15- check most recent posts in thread] Current Zombie link Application Link 50K for 5K spending, no statement credit.

Option 3: This Link was obtained off of aa.com at one point Bonus is unknown Application Link.

Option 4: Citi Website Offer; Application has the following warning
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" There are indeed several reports of people who have already had an EXEC card not receiving any signup bonus miles. And no reports of anyone who has had an EXEC before actually getting any signup bonus at all. Do NOT use this link if you have ever had an EXEC card.
Landing page for New 50K for $5K spending, no statement credit and Application Link
The following are identical to Option 4, but the landing pages were working at the time they were entered into this wiki. All landing pages and application pages have the same content but (slightly) different URLs:
Option 4a: Landing page and Application page
Option 4b: Landing page and Application page
Option 4c: Landing page and Application page

Option 5: Does not have the 18-month language of Option 4, and the application form has the older format (like Option 2 and unlike Option 4).
Landing page for 50K for $5K spending, no statement credit and Application Link


Option 6: Artificially generated links; all lead to old-format application pages just like Options 1/2/5, without the "18 months" language found in Option 4 application pages. No landing page ever existed.
There are reports in the thread that applications using 6a/6d were approved but the UPS letter did not mention a bonus, and Citi telephone agents said there would be no bonus. Other reports say that the bonus was stated in the letter.
6a: Application page
6b: Application page
6c: Application page

6d: Application page

Option 7:The following link is very similar to Options 1/2/5 and has been found to work without an 18-month restriction. Since it does not originate from a landing page, there is no web page showing the bonus offer. However, the UPS letter confirms a 50K-mile bonus after $5K spend, and many people have reported that the bonuses have appeared in their AAdvantage accounts. Application Link Link to application page began dying on 6/1/2015. Now completely dead.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Citi AA Executive [Late 2014 - 2015]

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Old Oct 8, 2014, 9:42 pm
  #271  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by zuru
I used:

Option 1: Link #4

That's strange because when I called to complain, they showed me the link from the main citi webpage and that had the offer; that's what I faxed to the citi folks....
we have used this link multiple times, last time on Sunday, card received today with the 50k bonus - 5k spending. they must have screwed up somewhere, any ow, i am glad they worked it out for you.
ninim2200 is offline  
Old Oct 9, 2014, 12:54 am
  #272  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by starbuk
Not worth 15k miles for 4k spend, which would have cost me money to generate. I was hoping they would credit me some miles as they did to the poster on this page and wanted to see if I could understand why the mix-up happened because I most definitely did click on the 50k offer. Thanks for your concern.
It would have been 19k miles for $4k spend, not 15k. You say not worth it...oh that is too funny. 4.75 AA miles/$1 spend. You got alot to learn
skibum7732 is offline  
Old Oct 9, 2014, 8:10 am
  #273  
 
Join Date: Feb 2012
Location: NYC
Posts: 79
This is similar to what happened to me, but slightly different. I applied using the same link you did (because the first link with no landing page had some reports of folks saying they only got 30K instead of 50K). Anyway just got the card and met the $5K spend at first statement. However in the statement there was a $450 fee but no 50K points. I SM'd them and they asked for me to show proof of the offer and I also sent in the offer page per your post since you said they would honor that.

Not sure if it's the verbiage in the link about having had the card before, or if there was some kind of system glitch where the offer isn't on my account even though it clearly stated that was the offer when I applied...?



Originally Posted by zuru
Folks

Used link 1, got the card a few days lat and the 50k offer wasn't mentioned. Called citi, complained, faxed the offer page and they said they'd honor that.

I have a question about the annual fee: a few days after I got the card, the first billing cycle closed. I looked at the statement and the AF is not there. I presume that it will post sometime. Do you count 37 days from when it shows up online?

This is different from the previous executive card I got, the fee there posted right away.

Thx.
flyer1990 is offline  
Old Oct 9, 2014, 9:42 am
  #274  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by flyer1990
This is similar to what happened to me, but slightly different. I applied using the same link you did (because the first link with no landing page had some reports of folks saying they only got 30K instead of 50K). Anyway just got the card and met the $5K spend at first statement. However in the statement there was a $450 fee but no 50K points. I SM'd them and they asked for me to show proof of the offer and I also sent in the offer page per your post since you said they would honor that.

Not sure if it's the verbiage in the link about having had the card before, or if there was some kind of system glitch where the offer isn't on my account even though it clearly stated that was the offer when I applied...?
i think after you applied we have cleaned up the wiki based on others reporting the same problem with the link you used(Option #4 in the new formatted wiki), we have been using a link without a landing page Option # 1 and it has been working for us.
I also think that everyone should read the approval letter when they receive their card and see the terms, it should mention the bonus in that letter, if it doesn't then you contact Citi right away.
ninim2200 is offline  
Old Oct 9, 2014, 10:43 am
  #275  
 
Join Date: Jul 2014
Posts: 174
Originally Posted by Brugge
What part of "Not Verified Links (Use at own risk, we have not verified these links)" didn't you understand?

The first link has been successful a number of times recently. The other link is unverified. You can be a test case for link number 2, or you can use the one that's been working recently. Up to you...
Thanks much, Brugge (I think ). I was wondering if there had been some usage of link number 2 recently that had not yet been posted/reported was all.

Anywho, went ahead and applied via the "Option 1: Link #4: Zombie Link with no Landing Page" this AM. Instant approval for $19K (3rd card; 1st still open @ $22K, 2nd closed 45-60 days ago). Will report if 50K bonus miles are mentioned in welcome letter when received.

Also applied/approved for 100K Membership Rewards for the wife w/AMEX Platinum on a target offer today, so as long as Citi app links to the right offer it'll be a nice little day today. Cheers.
dgilligan02 is offline  
Old Oct 9, 2014, 10:56 am
  #276  
 
Join Date: Feb 2012
Location: NYC
Posts: 79
Thanks for the clarification. I have followed this thread closely (before the split as well) and was under the impression that Option #1 (at least what was listed as Option #1 in the wiki at that time about 2 weeks ago) was hit or miss as far as some people only getting 30K (no landing page, so flying in the dark so to speak as far as how to offer is coded in the app). Thanks for clearing that up, I know this has been a bit of a moving target with links....

That said, did any folks in my same situation have success after contacting Citi and faxing in the landing page banner showing 50,000 points for $5K spend?




Originally Posted by ninim2200
i think after you applied we have cleaned up the wiki based on others reporting the same problem with the link you used(Option #4 in the new formatted wiki), we have been using a link without a landing page Option # 1 and it has been working for us.
I also think that everyone should read the approval letter when they receive their card and see the terms, it should mention the bonus in that letter, if it doesn't then you contact Citi right away.

Last edited by flyer1990; Oct 9, 2014 at 11:35 am
flyer1990 is offline  
Old Oct 9, 2014, 11:42 am
  #277  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by skibum7732
It would have been 19k miles for $4k spend, not 15k. You say not worth it...oh that is too funny. 4.75 AA miles/$1 spend. You got alot to learn
The 4k being spent would be points earned anywhere, with any program. The incremental change, the amount directly linked to the Citi offer is 15k miles.. but thanks for the math lesson. I do not spend $4k most months so doing so would have cost me money and a considerable amount of time since I live in a city with no car and no easy place to MS. So, again, it is not worth it to me to start MSing, run around trying to find places to buy GCs, sending AP to myself, or whatever other option there is to reach the spend. 15k miles is a low single-digits percentage of my miles outstanding so it does not matter and is not worth the hassle. And just because my post count is low, does not mean I have learned little or don't have as good of a knowledge base as other, more experienced posters. But again, thanks for all your concern it really is refreshing to have someone care.
starbuk is offline  
Old Oct 9, 2014, 7:44 pm
  #278  
 
Join Date: Aug 2013
Posts: 47
Applied earlier this evening for both my wife and I. She got instant approval with 19k CL, I got, Application received. I am not very patient so I called...5 minutes on hold approved for 5K. Wife had 3 previous 100K Exec's I had 4, last being early July ( I think ). No mention of them during the call. Now the only decision is do I do it again in 8 days? Used the Zombie link, did not verify bonus but I am confident based on what I see here.
ctdohert2 is offline  
Old Oct 9, 2014, 10:39 pm
  #279  
Formerly known as FTRox87
 
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
Go for it and plz report back what happens!
FTR 787 is offline  
Old Oct 10, 2014, 8:54 am
  #280  
 
Join Date: Feb 2012
Location: NYC
Posts: 79
Well, we won't know until the fat lady sings but it looks like once the zombie link is dead the gig may be up. I heard back from Citi after sending them in the offer as they requested and they said: no points, sorry, citing that I've had the same card numerous times in the past 18 months. This was only my first 50K, but I had numerous 100K and 60Ks this year (not going to argue with them on that, they are all the same product).

This is also the first time I have seen Citi approve an application only to say that you're not eligible for the bonus later. In my experience if you're not eligible, they wouldn't approve the app.

Last edited by flyer1990; Oct 10, 2014 at 9:21 am
flyer1990 is offline  
Old Oct 10, 2014, 10:12 am
  #281  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by flyer1990
Well, we won't know until the fat lady sings but it looks like once the zombie link is dead the gig may be up. I heard back from Citi after sending them in the offer as they requested and they said: no points, sorry, citing that I've had the same card numerous times in the past 18 months. This was only my first 50K, but I had numerous 100K and 60Ks this year (not going to argue with them on that, they are all the same product).

This is also the first time I have seen Citi approve an application only to say that you're not eligible for the bonus later. In my experience if you're not eligible, they wouldn't approve the app.
I think the problem is once you start dealing with the CSR they start making their own rules, that being said once you can apply again use the link in the wiki and check the approval letter when you get it for the bonus or ask the CSR to verify the terms of the cards for you.
ninim2200 is offline  
Old Oct 10, 2014, 10:24 am
  #282  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by flyer1990
Well, we won't know until the fat lady sings but it looks like once the zombie link is dead the gig may be up. I heard back from Citi after sending them in the offer as they requested and they said: no points, sorry, citing that I've had the same card numerous times in the past 18 months. This was only my first 50K, but I had numerous 100K and 60Ks this year (not going to argue with them on that, they are all the same product).

This is also the first time I have seen Citi approve an application only to say that you're not eligible for the bonus later. In my experience if you're not eligible, they wouldn't approve the app.
I was under the apparently mistaken impression you were only being given 30K, and were trying to get it upped to 50K. But I see now you are not being given anything at all.

What did your approval letter say? Any mention of bonus miles?
Brugge is offline  
Old Oct 10, 2014, 10:36 am
  #283  
 
Join Date: Feb 2012
Location: NYC
Posts: 79
Agree about the CSRs for sure. Talk to different ones, get different answers. However, just saying they do have a point. They did cite that I already had the product (multiple times) in the last 18 months. It really seems like you need to use the legacy zombie link else you *MAY* be getting nada. I will of course be using the zombie for my next app after my 65 days window passes. Just wanted to let other folks be aware of what happened.

No, I'm not being given anything at all. I don't want to speculate on what my approval letter says since I no longer have it. I hate it when people add data points they aren't sure about, so I simply have to say I'm not 100% sure on that since I tossed all the paperwork that they overnight you.
flyer1990 is offline  
Old Oct 10, 2014, 10:36 am
  #284  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by Brugge
I was under the apparently mistaken impression you were only being given 30K, and were trying to get it upped to 50K. But I see now you are not being given anything at all.

What did your approval letter say? Any mention of bonus miles?
Wait.. was he approved or wasn't he? If he was not approved, we can assume very little but if he was approved for the 50k/30k link and is now somehow not getting points, we have something else to think about.

edit: looks like he was approved (duh, "approval" letter). strange.
starbuk is offline  
Old Oct 10, 2014, 10:41 am
  #285  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by ctdohert2
Applied earlier this evening for both my wife and I. She got instant approval with 19k CL, I got, Application received. I am not very patient so I called...5 minutes on hold approved for 5K. Wife had 3 previous 100K Exec's I had 4, last being early July ( I think ). No mention of them during the call. Now the only decision is do I do it again in 8 days? Used the Zombie link, did not verify bonus but I am confident based on what I see here.
My wife and I applied in early Sept. She doesn't read FT, she leaves that up to me. So I emailed the app link to her, and a copy of that was still in my sent file. I just checked, and I am able to confirm that we both used the zombie link that is now the first one in the Wiki. Our approval letters both mentioned the 50K bonus.

Our 55K miles have posted to both of our accounts in the last few days.
Brugge is offline  


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