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Old Sep 24, 2014, 4:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: DenverBrian
The thread was split on September 24, 2014. To review the original thread, click HERE.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:



CURRENT PUBLIC OFFER: 50k

"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months"

Link A50

Link B50

Link C50

Link D50

Link E50

Link F50

Link G50

PREVIOUS OFFERS


Previous 75k links (NOT WORKING 11/18)


Link A75, Link B75, Link C75, Link D75, Link E75, Link F75, Link G75, Link H75, Link I75, Link J75, Link K75


Landing Page
Application Page (Both pages include the 18 month language).

http://www.aa.com/i18n/AAdvantage/ea...-executive.jsp

Option 1: Zombie Link with no Landing Page, Several FTers have been using this link with Success. Application Link 50k with 5k spending

Option 2: [note: may be dead or dying as of 3/16/15- check most recent posts in thread] Current Zombie link Application Link 50K for 5K spending, no statement credit.

Option 3: This Link was obtained off of aa.com at one point Bonus is unknown Application Link.

Option 4: Citi Website Offer; Application has the following warning
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" There are indeed several reports of people who have already had an EXEC card not receiving any signup bonus miles. And no reports of anyone who has had an EXEC before actually getting any signup bonus at all. Do NOT use this link if you have ever had an EXEC card.
Landing page for New 50K for $5K spending, no statement credit and Application Link
The following are identical to Option 4, but the landing pages were working at the time they were entered into this wiki. All landing pages and application pages have the same content but (slightly) different URLs:
Option 4a: Landing page and Application page
Option 4b: Landing page and Application page
Option 4c: Landing page and Application page

Option 5: Does not have the 18-month language of Option 4, and the application form has the older format (like Option 2 and unlike Option 4).
Landing page for 50K for $5K spending, no statement credit and Application Link


Option 6: Artificially generated links; all lead to old-format application pages just like Options 1/2/5, without the "18 months" language found in Option 4 application pages. No landing page ever existed.
There are reports in the thread that applications using 6a/6d were approved but the UPS letter did not mention a bonus, and Citi telephone agents said there would be no bonus. Other reports say that the bonus was stated in the letter.
6a: Application page
6b: Application page
6c: Application page

6d: Application page

Option 7:The following link is very similar to Options 1/2/5 and has been found to work without an 18-month restriction. Since it does not originate from a landing page, there is no web page showing the bonus offer. However, the UPS letter confirms a 50K-mile bonus after $5K spend, and many people have reported that the bonuses have appeared in their AAdvantage accounts. Application Link Link to application page began dying on 6/1/2015. Now completely dead.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Citi AA Executive [Late 2014 - 2015]

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Old Sep 30, 2014, 6:37 pm
  #211  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by rgAAFT
I knew early on that I was an exception and not a rule, therefore don't take my success and/or failure too seriously.
I think a far more useful data point nowadays is
1. If you are asked to call in after application
2. Did you do it, or just let it roll through?
Originally Posted by dillingerdis
I gott my typical pending page, so I did call and got approved after a 1 minute wait.

One interesting thing Ive heard from 2 different CSRs is the 7-10 days for delivery after signing up. The 2 Ive talked to in the last couple days both said this. With all of us being used the to 2 or 3 day delivery, this is somewhat of a concern considering how short the "first month" has become. Ill let you know if its arrival is out of the ordinary.
My two Citi apps this month, EXEC and 50K HH, both got instant approval. But my wife applied for the same two cards, and was asked to call in both times. I'm guessing this is because I have reduced my Citi CLs thru SM, and she hasn't. But I of course am simply guessing at this.

Both of her call ins were short, pleasant, easy peasy Recon calls. She wasn't asked to move any CL, and she didn't really have to answer anything at all. Not even sure why she was asked to call in, since the approval was basically automatic.

Both of our EXEC apps on Sept 6th have first statement dates in early October. So around a month before the statement posts. And both of the EXECs arrived by UPS in two days.
Brugge is offline  
Old Oct 1, 2014, 7:27 am
  #212  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
DECISION REVERSED CARD APPROVED
I called again today
Saying my card application probably only needed a supervisor signature and they initially didn't want to give me the card just because
And sure enough, I was given a 7k CL
5k new + 2 K moved (first time ever,I was given an option to move credit around)
All is well again LOl
rgAAFT is offline  
Old Oct 1, 2014, 7:47 am
  #213  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by rgAAFT
DECISION REVERSED CARD APPROVED
I called again today
Saying my card application probably only needed a supervisor signature and they initially didn't want to give me the card just because
And sure enough, I was given a 7k CL
5k new + 2 K moved (first time ever,I was given an option to move credit around)
All is well again LOl
^ Good to hear !
Brugge is offline  
Old Oct 1, 2014, 9:34 am
  #214  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by rgAAFT
DECISION REVERSED CARD APPROVED
I called again today
Saying my card application probably only needed a supervisor signature and they initially didn't want to give me the card just because
And sure enough, I was given a 7k CL
5k new + 2 K moved (first time ever,I was given an option to move credit around)
All is well again LOl
Congrats, what phone number did you call?
ninim2200 is offline  
Old Oct 1, 2014, 9:52 am
  #215  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by ninim2200
Congrats, what phone number did you call?
The first one ending in 5171
rgAAFT is offline  
Old Oct 1, 2014, 10:39 am
  #216  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by rgAAFT
The first one ending in 5171
i called this number twice (denied). the recon number is the one that gave me conflicting info, i am guessing i will get a denial letter today.
ninim2200 is offline  
Old Oct 1, 2014, 12:08 pm
  #217  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by ninim2200
i called this number twice (denied). the recon number is the one that gave me conflicting info, i am guessing i will get a denial letter today.
Did you initially receive a reference number?
If so, just do what I did,and say you really believe that you got denied "just because" At the same time , everything is YMMV so don't push it
Originally Posted by rgAAFT
DECISION REVERSED CARD APPROVED
I called again today
Saying my card application probably only needed a supervisor signature and they initially didn't want to give me the card just because
And sure enough, I was given a 7k CL
5k new + 2 K moved (first time ever,I was given an option to move credit around)
All is well again LOl
rgAAFT is offline  
Old Oct 2, 2014, 7:50 am
  #218  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by sdsearch
It seems to be a limit that's most often 6, but indeed YMMV sometimes. I think we have data points already (in the main AA thread and/or the HH threads) of more than 6 for some people. The data points of greater than 6 are rare, though (simply because most people either don't know or don't report), and so it's hard to correlate to anything else. I'm therefore not sure that it's tied to anything as simple as a high credit score.

The "6" comes from language in a denial letter, so to figure out what the higher limit is for anyone else they'd have exceed that limit and get a denial letter with a different number on it. If we haven't heard of such a denial letter (and I don't remember ever reading about it on FT), we thus can't tell what other limits there are, just that some people seems to have a limit greater than 6.

But is it really al limit greater than 6, or is it yet another case of Citi not knowing how to count (perhaps not knowing how to count inquiries, or perhaps not knowing how to count 6 months, since we know they count days/weeks/months strangely in other circumstances)?
Ok I am considering another app or taking a breather so have started to focus on HPs. From my most recent Experian report, I had 8 HPs not including the new pull from Citi for an Exec card, so 9 HP total inclusive of that app. I was approved. Four of those HPs were from Citi, 5 if you count the new app. At the time of the app, I had not had any AFs refunded. Now if I apply I will have one or possibly two AF refunds.. so I'm thinking it will be harder to get approved even though I only have 6 HPs now in the last six months.
starbuk is offline  
Old Oct 2, 2014, 8:03 am
  #219  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by starbuk
From my most recent Experian report, I had 8 HPs not including the new pull from Citi for an Exec card, so 9 HP total inclusive of that app. I was approved. Four of those HPs were from Citi, 5 if you count the new app. At the time of the app, I had not had any AFs refunded. Now if I apply I will have one or possibly two AF refunds.. so I'm thinking it will be harder to get approved even though I only have 6 HPs now in the last six months.
Now that's what I was hoping to hear, bc I just cannot keep myself down to 6 HPs in 6 months. ^

Why do you think approvals have anything to do with refunded AFs? I'm not aware of anyone reporting that. Some folks here are on at least #7, with all of them refunded. I'm on #3, with 2 of them already refunded, and another will be as soon as the points post. I kept my first one open thinking that might be the case, but it seems Citi doesn't care.

If Citi wanted to stop the churn, they could just put in the T/C that the points will be awarded 2 months after the fee posts. But they just redid their apps, and didn't do that.
Brugge is offline  
Old Oct 2, 2014, 9:01 am
  #220  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by Brugge
Now that's what I was hoping to hear, bc I just cannot keep myself down to 6 HPs in 6 months. ^

Why do you think approvals have anything to do with refunded AFs? I'm not aware of anyone reporting that. Some folks here are on at least #7, with all of them refunded. I'm on #3, with 2 of them already refunded, and another will be as soon as the points post. I kept my first one open thinking that might be the case, but it seems Citi doesn't care.

If Citi wanted to stop the churn, they could just put in the T/C that the points will be awarded 2 months after the fee posts. But they just redid their apps, and didn't do that.
My thought process was that because people were saying 6 was limit and I had more, I assumed that they gave me leeway because of the lack of cancellations. It was a guess and I wouldn't really rely on it because I am making assumptions about what other people who were at 6 HPs were doing and also I am guessing at what Citi is thinking.. so not too reliable on both counts.

My Exp score was between 750 and 775 on those pulls btw and I was maxed out with Citi CLs by the 5th or 6th pull so had to reallocate credit. If you are going to be over the 6 HPs and applying soon let us know your results.
starbuk is offline  
Old Oct 2, 2014, 11:36 am
  #221  
 
Join Date: Apr 2011
Posts: 567
Did anyone get more than 6 citi exec cards in 2014? I see some have jumped back into the arena, but no data points of # of cards, unlike the HH cards. I have 6 and am thinking of jumping back in.
bobby21 is offline  
Old Oct 2, 2014, 11:45 am
  #222  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by bobby21
Did anyone get more than 6 citi exec cards in 2014? I see some have jumped back into the arena, but no data points of # of cards, unlike the HH cards. I have 6 and am thinking of jumping back in.
I know there was at least one post of having gotten 7 EXECs a while back. Not sure if that is the record or not.
Brugge is offline  
Old Oct 2, 2014, 12:33 pm
  #223  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Originally Posted by starbuk
Ok I am considering another app or taking a breather so have started to focus on HPs. From my most recent Experian report, I had 8 HPs not including the new pull from Citi for an Exec card, so 9 HP total inclusive of that app. I was approved. Four of those HPs were from Citi, 5 if you count the new app. At the time of the app, I had not had any AFs refunded. Now if I apply I will have one or possibly two AF refunds.. so I'm thinking it will be harder to get approved even though I only have 6 HPs now in the last six months.
I'm confused, first you say 8 or 9 HPs, but at the end you say you have only 6 HPs in the last 6 months.

So was the count of 8 or 9 not for the last 6 months?

Only HPs in the last 6 months are counted by Citi. So it's irrelevant (to Citi) how many HPs are showing on your Experian report that are older than 6 months.

Last edited by sdsearch; Oct 2, 2014 at 12:40 pm
sdsearch is offline  
Old Oct 2, 2014, 12:33 pm
  #224  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by starbuk
If you are going to be over the 6 HPs and applying soon let us know your results.
I've recently taken it easy, due to being denied last May (first time ever), and the posts here about the 6 HP limit. My next AoR is scheduled for early November, when I will be applying to Citi with 5 HPs, and then 6 HPs 8 days or so later. I'm going to do 2 more non-Citi apps right after that, bringing me to 9 HPs. Then I'm off for 100 more days to let the HPs settle back down. When I apply to Citi with 5 and then 6 HPs again, assuming all went well in Nov.

So the data points we are all looking for will have to come from someone else in the short term. Unless some super offer, with a short time frame to apply, pops up out of nowhere. In which case all bets are off. I will of course post everything that I do.
Brugge is offline  
Old Oct 2, 2014, 12:43 pm
  #225  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by sdsearch
An Experian report will show older HPs too, but Citi only looks back 6 months.
How long is 6 months ?

Since Citi can't count to 60 days, and we wait 65 days just to be sure, I'm wondering how long to wait until we are sure the 6 months is up. I'm assuming 182 days isn't enough.
Brugge is offline  


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