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-   -   Citi Prestige : Admirals Club access benefit (https://www.flyertalk.com/forum/citi-thankyou-rewards/1562705-citi-prestige-admirals-club-access-benefit.html)

mster Jun 30, 2014 9:48 am

Anyone have any experience with an in-branch application for this card? Total shakedown or pretty straightforward?

jediwho Nov 21, 2014 10:59 am

American Airlines lounge access on Citi Prestige
 
I am flying AA but booked the ticket through Alaska. Would I still get lounge access on my Citi Prestige card? The boarding pass has AA's logo on it but the fine print says booked through AS.

nall Nov 21, 2014 12:37 pm

I believe Alaska boardrooms are covered under Priority Pass, which is free with your Prestige card (although requires a separate physical card).

jediwho Nov 21, 2014 1:08 pm

Very true, but there is no Alaska boardroom at the terminal I am flying from. So, stuck with Admirals Club.

mia Nov 22, 2014 3:30 am

If your boarding pass shows an AA flight number you should be OK:

https://online.citibank.com/US/JRS/p...CTermsBenefits


ADMIRALS CLUB® ACCESS PRIVILEGES FOR CITI PRESTIGE:
Only primary Citi Prestige® World EliteTM MasterCard® cardmembers who are 18 years of age or older and are traveling on American, American Eagle Airlines, Inc. or an American Connection carrier flight number may receive access privileges to the American Airlines Admirals Club® lounges. Authorized users of the Citi Prestige World Elite MasterCard credit card are not entitled to Admirals Club access privileges. This benefit does not provide access privileges to US Airways clubs®, Arrivals Lounge, or Flagship® Lounge facilities, or other airline lounges or clubs with which American Airlines may have reciprocal lounge or club access privileges, including lounges operated by oneworld Alliance. To access the Admirals Club lounge, the primary cardmember must present (i) his or her open and valid Citi Prestige World Elite MasterCard, (ii) his or her current government-issued I.D., (iii) a boarding pass or stand-by ticket, showing an American, American Eagle Airlines, Inc., or an American Connection carrier flight number, valid for travel on such flight and departing within 12 hours of the Admirals Club visit (or, in the case of a visit at an arrival airport, with respect to such a flight that arrived no more than 12 hours prior to the visit) and (iv) any additional required documentation. The primary cardmember may bring as guest(s) either immediate family (spouse, domestic partner and/or children under 18 years of age) or up to two traveling guests. All guests must remain with the cardmember during the club visit. All persons must be 21 years of age or older to consume alcohol. Cardmembers and guests must adhere to all house rules of participating clubs. Should the Citi Prestige World Elite MasterCard account be closed for any reason, all Admirals Club benefits will be immediately cancelled, including access to all branded Admirals Club lounges. To locate a lounge please visit aa.com/admiralsclub. The rules and procedures applicable to American Airlines Admirals Clubs® and the Citi Prestige Card Terms and Conditions at citi.com/citiprestige will apply. Program benefit terms and conditions are subject to change without notice. Additional restrictions may apply.

jediwho Nov 22, 2014 8:26 am


Originally Posted by mia (Post 23880269)
If your boarding pass shows an AA flight number you should be OK:

https://online.citibank.com/US/JRS/p...CTermsBenefits

Yep. Took the risk yesterday and I was OK.

happyvoid Dec 31, 2014 2:06 am

any authorized users ever try this card with aa lounge and got access?

ffflllyyyeeerrr Dec 31, 2014 5:57 am


Originally Posted by happyvoid (Post 24077027)
any authorized users ever try this card with aa lounge and got access?

I don't think it will work. With the new design, the primary card has "AAdmiral's Club lounge access" printed on the back while AU cards do not.

dw Dec 31, 2014 11:28 am


Originally Posted by ffflllyyyeeerrr (Post 24077465)
I don't think it will work. With the new design, the primary card has "AAdmiral's Club lounge access" printed on the back while AU cards do not.

Also, the card is swiped. I can only imagine that Citi must have a way of identifying which cards are AU cards, even though the account numbers are the same?

AirD0c Jan 8, 2015 5:59 am

With the AA/US merger, I think it's safe to assume that eventually, Citi Prestige cardholders will also have access to US Airways Clubs?

mia Jan 8, 2015 6:58 am


Originally Posted by AirD0c (Post 24124252)
....eventually, Citi Prestige cardholders will also have access to US Airways Clubs?

DONE. All US Airways clubs have been converted to Admirals Clubs. The catch is that Prestige does not provide access if you are travelling on a US Airways boarding pass.

AirD0c Jan 8, 2015 7:16 am

Oh, because the T&C say, "This benefit does not provide access privileges to US Airways clubs®, Arrivals Lounge, or Flagship® Lounge facilities, ..."

I guess that should be updated if US Airways Clubs no longer exist :)

FallenPlat Jan 8, 2015 8:08 am

Sure, but the catch that Mia points out -- no access if travelling on a US boarding pass -- is still more than a bit of a nasty surprise for anyone not forewarned.

themicah Jan 8, 2015 9:36 am

What if you write the AA codeshare flight number on your US boarding pass?

It just says the boarding pass has to show an AA flight number, not be valid for travel on AA metal.

mia Jan 8, 2015 9:47 am

My reading of the terms is that if you have an AA boarding pass you will be admitted. If you were flying on an AA codeshare operated by US (or any another partner) I believe the boarding pass would be issued by that partner, and you would need to present some evidence that you were in fact ticketed on the AA codeshare. I don't recall if the partner boarding pass would display this information. If not, I don't think handwriting a number would mean anything because it's not enough that the codeshare exists, you must be ticketed on it. A copy of your eticket receipt should work, but I have no relevant experience.




ADMIRALS CLUB® ACCESS PRIVILEGES FOR CITI PRESTIGE:
Only primary Citi Prestige® World EliteTM MasterCard® cardmembers who are 18 years of age or older and are traveling on American, American Eagle Airlines, Inc. or an American Connection carrier flight number may receive access privileges to the American Airlines Admirals Club® lounges. Authorized users of the Citi Prestige World Elite MasterCard credit card are not entitled to Admirals Club access privileges. This benefit does not provide access privileges to US Airways clubs®, Arrivals Lounge, or Flagship® Lounge facilities, or other airline lounges or clubs with which American Airlines may have reciprocal lounge or club access privileges, including lounges operated by oneworld Alliance. To access the Admirals Club lounge, the primary cardmember must present (i) his or her open and valid Citi Prestige World Elite MasterCard, (ii) his or her current government-issued I.D., (iii) a boarding pass or stand-by ticket, showing an American, American Eagle Airlines, Inc., or an American Connection carrier flight number, valid for travel on such flight and departing within 12 hours of the Admirals Club visit (or, in the case of a visit at an arrival airport, with respect to such a flight that arrived no more than 12 hours prior to the visit) and (iv) any additional required documentation. The primary cardmember may bring as guest(s) either immediate family (spouse, domestic partner and/or children under 18 years of age) or up to two traveling guests. All guests must remain with the cardmember during the club visit. All persons must be 21 years of age or older to consume alcohol. Cardmembers and guests must adhere to all house rules of participating clubs. Should the Citi Prestige World Elite MasterCard account be closed for any reason, all Admirals Club benefits will be immediately cancelled, including access to all branded Admirals Club lounges. To locate a lounge please visit aa.com/admiralsclub. The rules and procedures applicable to American Airlines Admirals Clubs® and the Citi Prestige Card Terms and Conditions at citi.com/citiprestige will apply. Program benefit terms and conditions are subject to change without notice. Additional restrictions may apply.


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