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Citi Executive AA MasterCard [October 2013 - September 2014]

Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 General Personal Application Inquiries with live rep
  • (866) 606-2787 General Application and Account Questions with live rep
  • (888) 201-4523 Application status
  • (866) 606-2961 Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Print Wikipost

Citi Executive AA MasterCard [October 2013 - September 2014]

Old Sep 6, 2014, 5:29 pm
  #8911  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by Brugge
Just applied thru the "New 50k offer" link in the Wiki. Instant approval

Especially sweet, since my app for this card last June was denied for (way) too many HPs and new accounts.

$15,500 limit, which will be lowered to $5K by SM as soon as I meet the min spnd.
Congrats!
ninim2200 is offline  
Old Sep 6, 2014, 5:34 pm
  #8912  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by Brugge
Especially sweet, since my app for this card last June was denied for (way) too many HPs and new accounts.
^ Nice, thanks for sharing!
KennyBSAT is offline  
Old Sep 7, 2014, 5:22 am
  #8913  
jk2
 
Join Date: Dec 2010
Posts: 1,518
I spent $40K on my AA Exec card and don't see any mentions (in the statement or on AA account) of 10K EQM. How long it takes for the points to post?
jk2 is offline  
Old Sep 7, 2014, 2:28 pm
  #8914  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by Brugge
Just applied thru the "New 50k offer" link in the Wiki. Instant approval

Especially sweet, since my app for this card last June was denied for (way) too many HPs and new accounts.

$15,500 limit, which will be lowered to $5K by SM as soon as I meet the min spnd.
I've been lowering most of my Citi cards to their min required amounts, just keeping a little extra CL on a couple of them in case I need to move it at Recon. But for the most part keeping limits low, and I think that's why I got an instant approval this time. My 2 previous EXEC apps I had to call in.

My wife hasn't been as diligent at doing this, and she had to call Recon yesterday, and even then almost got the "we need more time" excuse. The CSR at first said she needed a manager's approval, (and didn't have one available at that moment), due to her total CL with Citi, but then relented and approved her. She moved the entire $11K CL from an HHonors card to the new EXEC, and closed the HH card during the call. As soon as she gets the new EXEC she is going to SM Citi to lower the $16K CL to $5K before canceling it.

So sure, stash maybe $3K away for Recon, but I highly recommend lowering most all of your Citi cards to their minimum requirements ($5K for an EXEC, $2K for a Visa Platinum, $1k for a Citi AMEX) if you want to get instant approvals.

Edit: minimum for a Visa Platinum is only $2K, changed above to reflect correct amount

Last edited by Brugge; Sep 10, 2014 at 10:58 am
Brugge is offline  
Old Sep 7, 2014, 11:23 pm
  #8915  
 
Join Date: Aug 2012
Location: Washington DC
Programs: United Premier Plat, Hyatt Diamond
Posts: 100
Originally Posted by jk2
I spent $40K on my AA Exec card and don't see any mentions (in the statement or on AA account) of 10K EQM. How long it takes for the points to post?
I was told on the phone tonight that this won't post until the one year card anniversary date. I see the wiki says you need to spend $40K in a calendar year, but the phone rep was quite specific that even if I spent $40K by October, since I got the card in May EQM wouldn't hit until next May (i.e. basically saying there was no way I could earn 2014 EQM).

Does that sound right? Is that the experience of those of you who got the card in 2014 for the first time - have you seen EQM post?
learnedpaw is offline  
Old Sep 8, 2014, 12:32 am
  #8916  
 
Join Date: Feb 2010
Location: SFO
Programs: AS MVP, Hyatt Globalist
Posts: 803
Originally Posted by learnedpaw
I was told on the phone tonight that this won't post until the one year card anniversary date. I see the wiki says you need to spend $40K in a calendar year, but the phone rep was quite specific that even if I spent $40K by October, since I got the card in May EQM wouldn't hit until next May (i.e. basically saying there was no way I could earn 2014 EQM).

Does that sound right? Is that the experience of those of you who got the card in 2014 for the first time - have you seen EQM post?
I didn't even spend 40k and I got the 10000 EQM. Though it is completely useless for me since I am not on AA this year.
zig2 is offline  
Old Sep 8, 2014, 10:49 am
  #8917  
 
Join Date: Aug 2012
Location: Washington DC
Programs: United Premier Plat, Hyatt Diamond
Posts: 100
Originally Posted by learnedpaw
I was told on the phone tonight that this won't post until the one year card anniversary date. I see the wiki says you need to spend $40K in a calendar year, but the phone rep was quite specific that even if I spent $40K by October, since I got the card in May EQM wouldn't hit until next May (i.e. basically saying there was no way I could earn 2014 EQM).

Does that sound right? Is that the experience of those of you who got the card in 2014 for the first time - have you seen EQM post?
OK - here's the scoop based on today's call with both Citi and Aadvantage - unlike the Citi rep I spoke with last night, both of these reps seemed to know what they were doing and the Aadvantage rep took care to get clarification on a few of the trickier timing questions before coming back to me and confirming.

The 10,000 EQM will post six to eight weeks after the spending requirement ($40,000) is met. I'm guessing that means they post either on the statement after you meet the spending threshold, or at very latest the one after that.

However, even if they don't post until early 2015, so long as you met the $40,000 threshold by your last December statement closing date, the EQM will be considered 2014 EQM. So if your statement ending date is December 15 and you are a bit short the $40,000 threshold, you are out of luck even if you meet the threshold by end of year.

Absolutely safest thing is to meet the $40,000 as early as possible so they post before EOY. I am 99% certain that the rep I spoke with last night who basically said you couldn't earn 2014 EQM if you opened a card in 2014 was wrong.
learnedpaw is offline  
Old Sep 8, 2014, 2:45 pm
  #8918  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by learnedpaw
So if your statement ending date is December 15 and you are a bit short the $40,000 threshold, you are out of luck even if you meet the threshold by end of year.

Absolutely safest thing is to meet the $40,000 as early as possible so they post before EOY.
It's also Citi policy that charges don't count until they actually post. So if your statement closing date is Dec 15, and you make the purchase on Dec 1st, but it stays "pending" until Dec 16, you are SOl. And yes, people have posted here that their final charges took two weeks to post, and were not counted because they posted 1 day after the closing date.
Brugge is offline  
Old Sep 8, 2014, 3:47 pm
  #8919  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by Brugge
It's also Citi policy that charges don't count until they actually post. So if your statement closing date is Dec 15, and you make the purchase on Dec 1st, but it stays "pending" until Dec 16, you are SOl. And yes, people have posted here that their final charges took two weeks to post, and were not counted because they posted 1 day after the closing date.
I'd be interested to know who some of those merchants are that take up to two weeks to post charges? (Probably hotels)
rgAAFT is offline  
Old Sep 8, 2014, 4:44 pm
  #8920  
 
Join Date: Aug 2011
Location: The Phoenix Desert
Programs: Hilton Cubic Zirconia, Marriott Fools Gold
Posts: 1,692
Originally Posted by rgAAFT
I'd be interested to know who some of those merchants are that take up to two weeks to post charges? (Probably hotels)
I remember reading about that last year. It was an international hotel... On an island somewhere and the guy had a terrible time getting them to process the charges. IIRC it was in the Hilton forum or maybe the Hilton thread in this one, but I don't know that I ever read about the final outcome.
skitch23 is offline  
Old Sep 8, 2014, 4:59 pm
  #8921  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by skitch23
I remember reading about that last year. It was an international hotel... On an island somewhere and the guy had a terrible time getting them to process the charges. IIRC it was in the Hilton forum or maybe the Hilton thread in this one, but I don't know that I ever read about the final outcome.

cool
thanks
rgAAFT is offline  
Old Sep 8, 2014, 7:07 pm
  #8922  
 
Join Date: Jan 2014
Location: LAX
Posts: 59
I was planning on canceling my card within the first 37 days after the annual fee hit and I met the minimum spend and got my 100K points which I did. However, I was never charged the $450 annual fee, and it has been 2 statements now. Should I go ahead and cancel or just keep the card until the day if/when they decide to charge me that annual fee? I should be fine to cancel 37 days after the annual fee hits even if that is months into having the card right?
jinu11 is offline  
Old Sep 8, 2014, 7:26 pm
  #8923  
 
Join Date: Jul 2012
Location: KSTP KSPG
Programs: AOPA
Posts: 974
Originally Posted by jinu11
I was planning on canceling my card within the first 37 days after the annual fee hit and I met the minimum spend and got my 100K points which I did. However, I was never charged the $450 annual fee, and it has been 2 statements now. Should I go ahead and cancel or just keep the card until the day if/when they decide to charge me that annual fee? I should be fine to cancel 37 days after the annual fee hits even if that is months into having the card right?
Same here, it has been 4 billing cycles. I'll wait until one year or when the fee gets charged.
teddy25 is offline  
Old Sep 8, 2014, 9:01 pm
  #8924  
 
Join Date: Mar 2011
Location: USA
Programs: All of em...
Posts: 1,265
Originally Posted by zig2
I didn't even spend 40k and I got the 10000 EQM. Though it is completely useless for me since I am not on AA this year.
Same! I got it from matching the 60k offer to the 100k offer. The way they posted those points triggered the EQM. Literally no use for them though :/
x712xdamx is offline  
Old Sep 9, 2014, 12:44 am
  #8925  
 
Join Date: Jun 2011
Posts: 3,547
Apparently there are offers for a 60k bonus (although very high spend threshold) and $350 AF in-branch if you are a banking customer. Who knew.
nall is offline  

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