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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Aug 29, 2014, 11:03 am
  #8821  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by queensgambit
Ok I just canceled my first card. How soon after canceling can I apply for a new one?
14 minutes and 39 seconds. Please read the wiki (I know you may not be able to see it if you're using a phone).
KennyBSAT is offline  
Old Aug 29, 2014, 2:00 pm
  #8822  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by Marathon Man
Not for nothin but ya'll ever wonder... maybe you shouldn't be posting so many details in here? Citi could have a rep right in here! Maybe we shouldn't keep updating the wiki!!!

After all there's a SPG lurker and a AA lurker, so why not anyone else?

I have been advocating for less details in main threads, main posts and wikis, and more in small groups and Pms. I have been hoping blogs stop outing things and that people stop trying to be cool by saying things like, HEY I GOT 13719348291 miles and this worked at this store today!!! but what really matters is that we hush up about what works with these CCs, because like you said, if you change the title, so goes the offer.

Having done all this stuff for 15 years, I can say I have seen such things happen before.

Just sayin.

MM
There is this myth that many FTers believe, that the banks that issue our ccs won't know what we are up to unless they read it, either here or in a blog. Nonsense, I've had a Citi Recon CSR say, "you already have 3 of these cards, why would you want another one"? My only non-answer was "because it's a great card". At which point he said, mainly to himself I think "probably just want to get another sign-up bonus". Then he said "application approved".

Once during a call to cancel a Citi card the retention specialist, after trying several ways to get me to keep the card, finally said "do you remember that this card gets you 3 points per $ on drug store purchases?". Now why did he mention that, since that particular card gets 3 points per $ on every kind of spend? Because of all of those multi-thousand $ purchases at CVS on my record.

They know what we are doing just by reviewing our apps and balances. They have computers scanning all of this, and the fact that some of us got 7 Exec cards, and canceled most or all of them in time to avoid the AF is no secret at Citi. In fact some of the Recon CSRs have mentioned that, as they speculated why an app was turned down. I don't think that was ever the reason, more likely the timing was off, or too many HPs, etc. but even the Recon reps could see what that person had been up to. There is just no way that Citi Upper Management doesn't know.

The signup bonus is going down, because Citi had some sort of goal for # of cards issued, and used the excitement of 100K miles to bring in lots of apps. Having gotten close to that goal, they no longer need to give out so many miles, because they don't need to get as many new apps. It has nothing to do with the title of this thread. And when they finally reach that goal, and stop allowing churning of the EXEX, the way they did with the regular AA cards, some people will say "the blogs and excessive FT posts ruined it".
Brugge is offline  
Old Aug 29, 2014, 4:12 pm
  #8823  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by starbuk
I used:
Current 50K public offer: Landing page for 50K for $5K spending, no statement credit

so the first one, then clicked apply now to get to landing page.
First CSR told me to fax things in.. I said nah. Next one said to email that elite address and that they would take care of it for me. Waiting to hear back but it sounds good. I have some time before statement closes so will wait until it is cleared before putting spend on card.

Last edited by starbuk; Aug 29, 2014 at 4:22 pm
starbuk is offline  
Old Aug 29, 2014, 7:27 pm
  #8824  
 
Join Date: Aug 2013
Location: Orange County, CA
Programs: AA, BA, SPG Gold
Posts: 665
Ok... This may be a dumb question and please don't flame me, but don't most credit card companies periodically raise and lower their sign up bonuses? I'm thinking it may never reach 100k + $200... But isn't it possible that they may bring back a more attractive offer in the future? Guess I'm just an optimist! I'm hoping for Oct or Nov!
slhansen219 is offline  
Old Aug 29, 2014, 8:12 pm
  #8825  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by slhansen219
Ok... This may be a dumb question and please don't flame me, but don't most credit card companies periodically raise and lower their sign up bonuses? I'm thinking it may never reach 100k + $200... But isn't it possible that they may bring back a more attractive offer in the future? Guess I'm just an optimist! I'm hoping for Oct or Nov!
Excuse the forward language but - Hope in one hand and ... in the other, see which one fills up first.

Last edited by MDtR-Chicago; Aug 31, 2014 at 10:06 am Reason: please do not try to trick the profanity filter
starbuk is offline  
Old Aug 29, 2014, 8:16 pm
  #8826  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by slhansen219
Ok... This may be a dumb question and please don't flame me, but don't most credit card companies periodically raise and lower their sign up bonuses? I'm thinking it may never reach 100k + $200... But isn't it possible that they may bring back a more attractive offer in the future? Guess I'm just an optimist! I'm hoping for Oct or Nov!
This sounds more like a statement than a question but hey, while an increased sign up bonus would be nice I'm just glad this card is churnable and citi seems pretty happy to approve multiple cards these days

PS if there are some citi lurkers around as marathon man seems to suggest,
Tell management that I really enjoyed the Private Pass beyond experience and OneRepublic concert that was held in Dallas this past Tuesday


Oh look, I wonder when my next opportunity to ride a 767-300 will come

Edit
I guess I am at 764 posts now lol

Last edited by rgAAFT; Aug 29, 2014 at 8:46 pm
rgAAFT is offline  
Old Aug 29, 2014, 8:40 pm
  #8827  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by rgAAFT
Tell management that I really enjoyed the Private Pass beyond experience and OneRepublic concert that was held in Dallas this past Tuesday
OneRepublic was great in SAT on Monday as well! Then yesterday 4 exec cards' worth of bonuses turned into rides for 4 on US CR9s, 321s and CX 77Ws.
KennyBSAT is offline  
Old Aug 29, 2014, 8:44 pm
  #8828  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by KennyBSAT
OneRepublic was great in SAT on Monday as well! Then yesterday 4 exec cards' worth of bonuses turned into rides for 4 on US CR9s, 321s and CX 77Ws.
Cool sounds fun
rgAAFT is offline  
Old Aug 30, 2014, 10:56 am
  #8829  
 
Join Date: Jul 2014
Location: LAX
Programs: Delta, AA, USairways, BA, United, Hilton Honors Diamond, SPG Plat , Marriott, Sixt Platinum
Posts: 122
Originally Posted by KennyBSAT
14 minutes and 39 seconds. Please read the wiki (I know you may not be able to see it if you're using a phone).
I have read the wiki. Didn't see a data point that specifically mentioned how long to wait after cancelling before applying again. I see the 8/65/73 rules but I am not sure if those are still applicable when I have just canceled a card.
queensgambit is offline  
Old Aug 30, 2014, 11:01 am
  #8830  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by queensgambit
I have read the wiki. Didn't see a data point that specifically mentioned how long to wait after cancelling before applying again. I see the 8/65/73 rules but I am not sure if those are still applicable when I have just canceled a card.

Just apply again
If they bring it up then just explain that you applied and were approved, but ended up canceling that app due to there being a reward point bonus amount mix up
rgAAFT is offline  
Old Aug 30, 2014, 1:55 pm
  #8831  
 
Join Date: Jun 2014
Posts: 38
I also applied for my 3rd Citi Exec card and was approved a couple days ago. When i got my letter it stated 30K bonus after 1K spend. I called and they did confirm the 30K. They told me to print the landing page I used and fax it to 1-866-799-5591 and it could be corrected. Kind of annoying because I hate faxing stuff.

I checked on here and saw that someone had success by emailing to [email protected]. I just emailed them explaining what happened and also provided the link I used for the 50K offer. I will report back once I hear back from them. If this doesn't work for some reason, I will go the fax route. Kind of frustrating.
rundrc is offline  
Old Aug 30, 2014, 5:07 pm
  #8832  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
since link #1 for 50k is giving us problems, i am going to revise the wiki and add a note stating that this offer will give 30k not 50k as aa.com shows on their website.
ninim2200 is offline  
Old Aug 30, 2014, 5:14 pm
  #8833  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by ninim2200
since link #1 for 50k is giving us problems, i am going to revise the wiki and add a note stating that this offer will give 30k not 50k as aa.com shows on their website.
Where are your edits?
Couldn't people just use the public link found directly on the citi website?
rgAAFT is offline  
Old Aug 30, 2014, 5:38 pm
  #8834  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by rgAAFT
Where are your edits?
Couldn't people just use the public link found directly on the citi website?
As i mentioned yesterday people can use the Citi website for the 50k offer, i added that offer to the wiki yesterday. the wiki is here to help people so we edit it when it needs to be edited.
ninim2200 is offline  
Old Aug 30, 2014, 8:38 pm
  #8835  
 
Join Date: Jul 2014
Posts: 31
Originally Posted by rundrc
I also applied for my 3rd Citi Exec card and was approved a couple days ago. When i got my letter it stated 30K bonus after 1K spend. I called and they did confirm the 30K. They told me to print the landing page I used and fax it to 1-866-799-5591 and it could be corrected. Kind of annoying because I hate faxing stuff.

I checked on here and saw that someone had success by emailing to [email protected]. I just emailed them explaining what happened and also provided the link I used for the 50K offer. I will report back once I hear back from them. If this doesn't work for some reason, I will go the fax route. Kind of frustrating.
I was the one who posted about emailing. I ended up just sending a SM and they responded within 24 hours saying they adjusted my account to reflect the 50k bonus offer. The following day they sent me another letter that said they just added 20k miles to my account.
Kevster402 is offline  


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