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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jun 1, 2014, 3:25 pm
  #6196  
 
Join Date: Jul 2012
Location: KSTP KSPG
Programs: AOPA
Posts: 974
Originally Posted by schweizer
Has anyone who has made spend on multiple cards noticed when their 10K EQM posted to their AA account? I've read varying reports, with a few people stating they got theirs well before they completed the required $40K spend.
Thanks for any help.
I got mine after 40k.
teddy25 is offline  
Old Jun 1, 2014, 3:56 pm
  #6197  
 
Join Date: Mar 2011
Location: NY, NY
Posts: 695
Originally Posted by schweizer
Has anyone who has made spend on multiple cards noticed when their 10K EQM posted to their AA account? I've read varying reports, with a few people stating they got theirs well before they completed the required $40K spend.
Thanks for any help.
I got mine after the 2nd card / $20K
ukinny2000 is offline  
Old Jun 1, 2014, 4:21 pm
  #6198  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by schweizer
Has anyone who has made spend on multiple cards noticed when their 10K EQM posted to their AA account? I've read varying reports, with a few people stating they got theirs well before they completed the required $40K spend.
Thanks for any help.
AA, not Citi, adds the 10K EQM based on the number of regular (non-bonus) miles that post from Executive card(s). So if there are points don't post in time or there is some other customer service issue and AA manually posts regular points, as far as AA is concerned you spent the corresponding amount on your card and they give you the EQM.
KennyBSAT is offline  
Old Jun 2, 2014, 2:53 am
  #6199  
 
Join Date: Oct 2013
Posts: 920
So only 10k EQM can be earned even if one has multiple exec cards?
hitman1420 is offline  
Old Jun 2, 2014, 3:05 am
  #6200  
 
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
Originally Posted by hitman1420
So only 10k EQM can be earned even if one has multiple exec cards?
Yes. In fact, if you spend $40K over multiple Citi Exec, they are additive but only for 1 10K EQM addition per year.

For example, if you get 4 Citi AA Exec cards and spend $10K on each, that's $40K.
amolkold is offline  
Old Jun 2, 2014, 3:06 am
  #6201  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by hitman1420
So only 10k EQM can be earned even if one has multiple exec cards?
Quoted directly from wiki at top of page

"What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level."
skibum7732 is offline  
Old Jun 2, 2014, 5:36 am
  #6202  
FlyerTalk Evangelist
 
Join Date: Nov 2002
Location: BOS, MHT
Programs: AA ltg, B6, DL, UA, AS, SPG/Marriott Plt, HH, Hyatt
Posts: 10,052
Originally Posted by amolkold
Yes. In fact, if you spend $40K over multiple Citi Exec, they are additive but only for 1 10K EQM addition per year.

For example, if you get 4 Citi AA Exec cards and spend $10K on each, that's $40K.
Or spend the same ammt of time doing ms on your fivex cards for cb and use the cash to buy tickets (and earn miles and status) on AA because 100-400k AA is worth a heck of a lot less than it should be.

Or do both things--fivex cards AND four or so of these
Marathon Man is offline  
Old Jun 2, 2014, 9:30 am
  #6203  
 
Join Date: Mar 2014
Location: NC
Programs: CITI, Barclay, Fidelity Amex, CC
Posts: 128
For those who have canceled within the 30 to 35 day window, wouldn't that mean that the statement closed on the unpaid $450 fee? My statement closes on the 7th, but I want to wait until the 9th to close the account. Please advise; any help would be appreciated.
birdhands is offline  
Old Jun 2, 2014, 10:21 am
  #6204  
 
Join Date: Mar 2014
Posts: 10
Originally Posted by birdhands
For those who have canceled within the 30 to 35 day window, wouldn't that mean that the statement closed on the unpaid $450 fee? My statement closes on the 7th, but I want to wait until the 9th to close the account. Please advise; any help would be appreciated.
Yes, the statement closes with the $450 fee posted. Just secure-message Citi and request a refund, it only takes a couple days.

Don't forget that the $200 statement credit will also post after the statement closes. What I have done is pay off over $10K, but left a $200 balance prior to the statement closing. Then, once the miles post to my AA account, I've secure messaged Citi asking for the fee to be reimbursed.

Safe travels.
mrfreemiles is offline  
Old Jun 2, 2014, 11:30 am
  #6205  
 
Join Date: Mar 2014
Location: NC
Programs: CITI, Barclay, Fidelity Amex, CC
Posts: 128
Thanks for the reply, but I'm not sure we're on the same wavelength here. This is the second statement I'm talking about; the $200 credit posted along with the $450 fee back on May 8th or so.The only balance on the card is the $450 right now. It's my second card. I just want to finish my third this week and cancel them both together; I don't want to cancel the second before the miles post for the third.
birdhands is offline  
Old Jun 2, 2014, 11:37 am
  #6206  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by birdhands
I don't want to cancel the second before the miles post for the third.
I have no idea why. Citi is not going to refuse to give you the miles for the 3rd just because you canceled the 2nd. Makes no difference at all.
Brugge is offline  
Old Jun 2, 2014, 12:01 pm
  #6207  
 
Join Date: Jan 2014
Posts: 113
Originally Posted by Brugge
I have no idea why. Citi is not going to refuse to give you the miles for the 3rd just because you canceled the 2nd. Makes no difference at all.
I have a different, yet similar situation to this. On my 2nd exec card I canceled before the miles showed up in my AA account (this was during the same time as the issues with miles not reporting to AA) and I have still not received my miles for that spend and 3 billing statements have passed. I sent a SM and got the usual "30 day" response. I am wondering if they are not going to give me the miles since I canceled the card before the miles were reported to AA?
chasewalker is offline  
Old Jun 2, 2014, 12:08 pm
  #6208  
 
Join Date: Jun 2008
Location: ORD
Posts: 1,844
Thanks.

Last edited by zznoname; Jun 2, 2014 at 3:22 pm
zznoname is offline  
Old Jun 2, 2014, 12:26 pm
  #6209  
 
Join Date: Jul 2004
Location: MCO
Programs: AA 1MM, BA, UA, HH Dia, CC Gold, SPG Plat
Posts: 795
Originally Posted by zznoname
The AAmiles are yours. You met the spend. The fact that, for personal reasons, you had to close your account doesn't matter.
Terms clearly state that if your card is closed before miles post then they are forfeited.
100% completely different situation than birdhands, who, unless the miles haven't posted has no real reason to wait.
TTnC4me is offline  
Old Jun 2, 2014, 1:04 pm
  #6210  
 
Join Date: Jan 2014
Posts: 113
Originally Posted by TTnC4me
Terms clearly state that if your card is closed before miles post then they are forfeited.
100% completely different situation than birdhands, who, unless the miles haven't posted has no real reason to wait.
I hope this is not the case, but if it is then I will accept it. I just met the spend on my 3rd exec card and will not cancel this one until the miles are in my AA account.
chasewalker is offline  


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