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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old May 30, 2014, 1:57 pm
  #6151  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by mh1361
I thought you had already cancelled a card (or two)?
No kept #1, foolishly thinking that might help me get approved for #3 and #4. By the time I saw lots of data points that it didn't matter, it was too late to get the AF refunded. So I'm keeping #1.

Got denied for #3, due to too many new accounts opened, so canceling #2. I've already gotten the credit, and paid off everything but the AF. So I'll cancel today, and wait until August when my 6 month HP record resets at 5. If the offer is still open I'll apply for 3 and 4 then. If not, plenty of other fish in the sea.
Brugge is offline  
Old May 30, 2014, 2:05 pm
  #6152  
 
Join Date: Apr 2014
Posts: 18
Application Timing Question

I've got sort of a strange application timing question:

On 4/1, I applied was got approved for my first AA Exec.

On 4/15, I applied for an AA business card and got approved, but with only a 2,500 credit line.

On 4/25, I called Citi to request an increase in that credit line, and they did a hard pull for that request (mistake on my part).

My question is: Can I apply for my next AA Exec 65 days after 4/1 or do I have to wait until 65 days after 4/15 because of that extra credit inquiry?

Thanks so much!
timrek is offline  
Old May 30, 2014, 2:21 pm
  #6153  
 
Join Date: Aug 2006
Location: IAD
Programs: DL-Silver; BA-Bronze
Posts: 1,162
Just approved for my fourth card. Had to call in. The agent verified info and came back with approval. She did note that I have three other of these cards so that she could only approve me for the minimum $5,000 line.

I asked if I could move credit around but she said no which is a first for me with these cards.
bevoinva is offline  
Old May 30, 2014, 2:23 pm
  #6154  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by timrek
I've got sort of a strange application timing question:

On 4/1, I applied was got approved for my first AA Exec.

On 4/15, I applied for an AA business card and got approved, but with only a 2,500 credit line.

On 4/25, I called Citi to request an increase in that credit line, and they did a hard pull for that request (mistake on my part).

My question is: Can I apply for my next AA Exec 65 days after 4/1 or do I have to wait until 65 days after 4/15 because of that extra credit inquiry?

Thanks so much!


I have absolutely no data points on this. But just off the top of my head, it seems to me that the 8/65 is for apps. You didn't do another app, just a credit request. So while the HP will probably count against you, it shouldn't change the 8/65.

But then again we are talking about Citi aka YMMV.
Brugge is offline  
Old May 30, 2014, 3:16 pm
  #6155  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
Originally Posted by KennyBSAT
As has been covered many times in this thread, there has been no change to the T&C of the first link in the wiki. It says 'This offer is only valid for new accounts'. All new accounts are new accounts and therefore eligible for the bonus. There are zero reported datapoints ever of Citi failing to give a bonus after approving a card. Reading a couple days worth of posts might help.

.
I'm pretty sure this is different from the original (in the 6/25 application and I think in the 5/31 application). Haven't heard of it enforced though.


*This Citi® / AAdvantage® card offer is only valid for new applicants for a Citi® / AAdvantage® account applied for by June 25, 2014, pursuant to this offer and is not available to existing cardmembers or recent applicants for a Citi® / AAdvantage® credit card.
beachfan is offline  
Old May 30, 2014, 3:33 pm
  #6156  
 
Join Date: Feb 2013
Location: NYC
Programs: UA 1K, AA EP, Hyatt Diamond, SPG Platinum, M life Noir
Posts: 1,279
Originally Posted by zznoname
For our part, Citi has been great to our family since 1991. Cheerful agents answer the phone and offer to help. Other than a few tussles over the years, not sure how a CC can screw you (nothing personal), but people charge and pay. If you want to dispute a charge, Citi helps. Citi is generous with their cards and promotions (understatement) and basically leaves you alone.

Now if we're talking big, big picture. Bad, Citi, bad Citi.
It wasn't related to credit cards. I won't get into it, but let's just say someone at Citi lost their job over it.
bribro is offline  
Old May 30, 2014, 4:14 pm
  #6157  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
Originally Posted by beachfan
Also, does anyone have a non 800 number for the citiexecutive application line (equivalent to the 800-695-5171 # that shows and the screen align with your app id). Sometimes 800 numbers don't go through (I know they aren't free).
I wound up gong through the collect number, took a while as I had to be transferred twice (gave an existing card number at the beginning) but it was all collect.
beachfan is offline  
Old May 30, 2014, 4:19 pm
  #6158  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
Originally Posted by bevoinva
Just approved for my fourth card. Had to call in. The agent verified info and came back with approval. She did note that I have three other of these cards so that she could only approve me for the minimum $5,000 line.

I asked if I could move credit around but she said no which is a first for me with these cards.
+1, mine was the same story.

Except she saw I had 9 total citicards (including 3 of these)

I'm sensing #5 will be tough. But wife's app for #4 comes first.
beachfan is offline  
Old May 30, 2014, 4:49 pm
  #6159  
 
Join Date: Dec 2011
Posts: 49
for those who have already received their cards.. is there signature confirmation on the package? waiting on this card to make a large payment but i dont know if i need to be around to sign for it
lollertank is offline  
Old May 30, 2014, 5:03 pm
  #6160  
 
Join Date: Jul 2012
Location: Heaven
Posts: 552
applied # 3..approved after call to shuffle credit. I think I'll go for another one before 25th June
coolblues is offline  
Old May 30, 2014, 5:45 pm
  #6161  
 
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
Originally Posted by lollertank
for those who have already received their cards.. is there signature confirmation on the package? waiting on this card to make a large payment but i dont know if i need to be around to sign for it
Nope, they'll just leave it there!
maddie5218 is offline  
Old May 30, 2014, 9:37 pm
  #6162  
 
Join Date: May 2008
Posts: 202
Finally got around to applying for my second Exec card and it went smoothly. Had to call recon but there wasn't even a question as to why I wanted another card. Oh well.
Wellington is offline  
Old May 30, 2014, 11:38 pm
  #6163  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
If the card is canceled after a few months, is the annual fee prorated/refunded?
starbuk is offline  
Old May 31, 2014, 12:41 am
  #6164  
 
Join Date: Jul 2013
Posts: 636
Originally Posted by starbuk
If the card is canceled after a few months, is the annual fee prorated/refunded?
No you will not get it refunded. In addition, all of your miles will be crawled back by Citi and they will charge you $500 early termination fee.

Nothing whatsoever relating to this is in the Wiki. Don't bother reading it, just take my word for it.
godsquare is offline  
Old May 31, 2014, 1:30 am
  #6165  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by godsquare
No you will not get it refunded. In addition, all of your miles will be crawled back by Citi and they will charge you $500 early termination fee.

Nothing whatsoever relating to this is in the Wiki. Don't bother reading it, just take my word for it.
"crawling" the miles back might take a while, but everyone has to crawl before they can walk I guess.
skibum7732 is offline  


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