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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old May 23, 2014, 10:25 pm
  #5911  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by maddie5218
He said 10 total... 5 each.
Assuming many people here cannot even count to 65, I should have never put a word problem that involved multiplication in it...should've known better
skibum7732 is offline  
Old May 23, 2014, 10:31 pm
  #5912  
 
Join Date: May 2014
Posts: 116
Originally Posted by skibum7732
1st rule of Citi...the CSR's are completely clueless and ask 4 different ones and you are almost guaranteed 4 different answers. However, in this case they are both right...the will see the cancelled app from today, but should not cause a problem, and it will cost you another HP (2 total HP's).
You live you learn. I guess i can look on the bright side-because the inquiries are a day apart they will fall off close together.
carnivaltime is offline  
Old May 23, 2014, 10:35 pm
  #5913  
Suspended
 
Join Date: Mar 2013
Posts: 465
How long do you wait for subsequent applications?
ChuckMango is offline  
Old May 23, 2014, 11:33 pm
  #5914  
Formerly known as FTRox87
 
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
Originally Posted by skibum7732
Wife and I both got approved for our #5's today (10 total for us). 1.1M miles for only $2500. We will gladly take 40 more if they'll let us
did you apply for one of the 60k/75k offers beforehand and have them match you when the 100k offer became public?

cause otherwise theres no way for you guys to have applied for your 5th 100k offer already using even the optimal rules of 7/60 days from 1/28/14.
FTR 787 is offline  
Old May 23, 2014, 11:46 pm
  #5915  
 
Join Date: Dec 2011
Posts: 49
I applied for the 50k Citi AA Platinum Personal Mastercard last 11/13.. Was planning to include this on my next app but I'm a bit worried about the terms: "*This Citi® / AAdvantage® card offer is only valid for new applicants for a Citi® / AAdvantage® account applied for by May 31, 2014, pursuant to this offer and is not available to existing cardmembers or recent applicants for a Citi® / AAdvantage® credit card."

Been cruising through the thread but couldnt find any datapoints in my situation. Am I ok to apply or should I choose something else"
lollertank is offline  
Old May 23, 2014, 11:53 pm
  #5916  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by FTRox87
did you apply for one of the 60k/75k offers beforehand and have them match you when the 100k offer became public?

cause otherwise theres no way for you guys to have applied for your 5th 100k offer already using even the optimal rules of 7/60 days from 1/28/14.
yup
skibum7732 is offline  
Old May 23, 2014, 11:54 pm
  #5917  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by ChuckMango
How long do you wait for subsequent applications?
8/65
skibum7732 is offline  
Old May 23, 2014, 11:56 pm
  #5918  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by lollertank
I applied for the 50k Citi AA Platinum Personal Mastercard last 11/13.. Was planning to include this on my next app but I'm a bit worried about the terms: "*This Citi® / AAdvantage® card offer is only valid for new applicants for a Citi® / AAdvantage® account applied for by May 31, 2014, pursuant to this offer and is not available to existing cardmembers or recent applicants for a Citi® / AAdvantage® credit card."

Been cruising through the thread but couldnt find any datapoints in my situation. Am I ok to apply or should I choose something else"
stop cruising and start reading, jk. You are fine on that front.
skibum7732 is offline  
Old May 24, 2014, 12:32 am
  #5919  
Formerly known as FTRox87
 
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
Originally Posted by skibum7732
yup
then you shoulda said y'all have accumulated 1.1M miles since Nov or Dec (not Feb)

dont come around here tryna pull a FlightNurse move bro
FTR 787 is offline  
Old May 24, 2014, 1:04 am
  #5920  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by FTRox87
then you shoulda said y'all have accumulated 1.1M miles since Nov or Dec (not Feb)

dont come around here tryna pull a FlightNurse move bro
Our 1st cards miles did not post until Feb (app'd in Jan, not Nov or Dec)! Do you have issues counting to 65 as well? Sooooo yeah once we get these new ones, meet spend, and miles post...booyaa 1.1M! I am not the only one around here on #5. I am no FN and could care less if you believe me or not, just letting people know whats possible. Furthermore, you are not my BRO

Edit: Oh sorry, saw your location...that explains everything
skibum7732 is offline  
Old May 24, 2014, 7:53 am
  #5921  
 
Join Date: Apr 2014
Location: MDT
Programs: DL, AA
Posts: 390
Does anyone know if this card is still being expedited?
mh1361 is offline  
Old May 24, 2014, 8:03 am
  #5922  
Formerly known as FTRox87
 
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
Originally Posted by mh1361
Does anyone know if this card is still being expedited?
not officially. you can always ask if you have to call in. IME, it always gets to me in 2 biz days.
FTR 787 is offline  
Old May 24, 2014, 8:37 am
  #5923  
 
Join Date: Dec 2012
Location: ORD/AUS
Programs: SW A-List and HH Diamond
Posts: 188
Originally Posted by mh1361
Does anyone know if this card is still being expedited?
Just got another card Thursday and it was sent FedEx/UPS overnight.
cks30 is offline  
Old May 24, 2014, 8:39 am
  #5924  
 
Join Date: Jul 2013
Posts: 1,872
Can anyone answer this?

So I recently called for retention offer on my Citi AA biz due to the AF, Call got disconnected and when I called back, the card was already closed by the previous rep and I told the rep it is ok and let it be closed. Than the next day Citi pulled my credit report, hard inquiry and received a letter in mail saying they will review my request for reopening the card but I need to send in tax docs first. I called few times and spoke to few managers who did nothing. I finally got one agent to look in to this and she called me back next day saying she listened to all the calls and apologized to me for so much of my time wasted having to remove the inquiry. She promised to give me 10k miles on my Citi Exec card. Told me I should see this when the statement closes. My Citi AA biz was closed so she told me she could do this on the Exec card. Now my concern is I intend to close this card soon to avoid the $450 AF. I got the fee charged 10 days ago. My statement closes in end of June.
Will I still get the 10k courtesy miles the Rep gave me if I close this card?
Blueskyheaven is offline  
Old May 24, 2014, 9:39 am
  #5925  
 
Join Date: May 2014
Posts: 6
I made a stupid mistake: my new statement has just been posted today, showing 100k to be reported to AA. Then I contacted Citi right away to cancel my credit card right away since I'm close to 35 days since the annual fee was posted. But, I just check my AA account and the points have not been posted there yet

Should I contact Citi to re-open my account?

Any advice is greatly appreciated.
phiraod is offline  


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