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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old May 13, 2014, 6:50 am
  #5596  
 
Join Date: Dec 2010
Location: Indianapolis
Programs: Hilton-Diamond Lifetime Platinum AA UA, WN-CP, SPG Gold.
Posts: 7,377
Originally Posted by aubreyfromwheaton
1st card approved, spent, got 110k miles, left open, paid $450

2nd card approved....annual fee posted 30 days ago...finished spend

statement supposedly closed 2 days ago

statement viewable only yesterday

miles posted in statement did not hit AA account

$200 credit balance on account as of yesterday from the spend credit.

I have since opened biz amex 100k plat targeted 10k spend offer, so don't want to open another AA card this second.

I think I am going to wait til miles hit AA account, then call in and cancel and ask for $450 fee back.

The AA miles should hit today or tomorrow am i right?

Will they credit the $450, and send me check for $650 ($200 credit balance + $450 annual fee return)

Should I apply for card #3 before doing this?

Is asking for the $450 back poisoning my relationship with Citi?
YES....
satman40 is offline  
Old May 13, 2014, 7:58 am
  #5597  
 
Join Date: Jul 2013
Posts: 148
Have a technical question..

We know that 37 day is the last day valid to cancel the card to get the AF refund, but in most cases the period between closing date and minimum payment due day is less than 37 days. So how do you guys handle with this? I know many guys just remain $450 as the balance, but you do not pay the minimum pay and cancel the card after the minimum payment due? Or an alternative way I think is that leave the balance to be $475, then after the stmt is available just pay the $25 minimum payment, that seems to be a possible way?
kasan08 is offline  
Old May 13, 2014, 12:12 pm
  #5598  
 
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,721
Originally Posted by kasan08
Have a technical question..

We know that 37 day is the last day valid to cancel the card to get the AF refund, but in most cases the period between closing date and minimum payment due day is less than 37 days. So how do you guys handle with this? I know many guys just remain $450 as the balance, but you do not pay the minimum pay and cancel the card after the minimum payment due? Or an alternative way I think is that leave the balance to be $475, then after the stmt is available just pay the $25 minimum payment, that seems to be a possible way?
Pay the statement balance by due date. When AF credit shows up, have Citi apply it to another account or send you a refund check.
italdesign is offline  
Old May 13, 2014, 12:44 pm
  #5599  
 
Join Date: Feb 2007
Posts: 647
3rd Card arrived today - Wife will go get 5k of spending tonight and I will go get the other 5k tomorrow.

Need to call so I don't get the dreaded security lock out I did last time
kingrat is offline  
Old May 13, 2014, 1:05 pm
  #5600  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by kasan08
Have a technical question..

We know that 37 day is the last day valid to cancel the card to get the AF refund, but in most cases the period between closing date and minimum payment due day is less than 37 days. So how do you guys handle with this? I know many guys just remain $450 as the balance, but you do not pay the minimum pay and cancel the card after the minimum payment due? Or an alternative way I think is that leave the balance to be $475, then after the stmt is available just pay the $25 minimum payment, that seems to be a possible way?
As always, if you do not pay the full statement balance including any fees, you may wind up owing interest. Either close a couple days before the due date or pay the fee and let them refund it.
KennyBSAT is offline  
Old May 13, 2014, 1:08 pm
  #5601  
 
Join Date: Feb 2007
Posts: 647
Originally Posted by italdesign
Pay the statement balance by due date. When AF credit shows up, have Citi apply it to another account or send you a refund check.
I had mine applied to other account - just sent a SM and it was done..
kingrat is offline  
Old May 13, 2014, 1:21 pm
  #5602  
 
Join Date: Jul 2013
Posts: 1,872
Originally Posted by maddie5218
Yes, they can issue a refund on a cancelled card, but if that $500 is part of your $10k minimum spend, you run a large risk of your bonus miles being clawed back.
Big mistake I made I guess
Blueskyheaven is offline  
Old May 13, 2014, 1:27 pm
  #5603  
 
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
Originally Posted by kingrat
3rd Card arrived today - Wife will go get 5k of spending tonight and I will go get the other 5k tomorrow.

Need to call so I don't get the dreaded security lock out I did last time
On my 1st and 2nd cards I got fraud alerts every time, even if I told them. By the 3rd card, I think they get an idea of your "spending habits," which may not be real, but at least that's what happened for me. Of course, it doesn't hurt to call anyway, but I think after so many times they've got the idea.

Originally Posted by Blueskyheaven
Big mistake I made I guess
Whatever you return, try to get store credit for it. Either that, or immediately spend the $500. Is it within the 3 months? If so, you'll definitely be fine. If not, I'd let some people who know better on this thread to step in and answer that for you.
maddie5218 is offline  
Old May 13, 2014, 1:47 pm
  #5604  
 
Join Date: Dec 2012
Location: ORD/AUS
Programs: SW A-List and HH Diamond
Posts: 188
I apologize in advance for the question, but I just want to make sure I have 100% understanding before applying. I seem to recall reading some posts a few weeks about the ability to churn this card changing. I applied in Dec and got the 60K bonus, and my wife applied in April and the 100K should post at the end of the month. I am wondering if we are both OK to apply again for another 100K promo card, and if we need cancel the current card (both of ours are still open) before applying. Thanks for the in advance for the advice.
cks30 is offline  
Old May 13, 2014, 2:08 pm
  #5605  
 
Join Date: Jan 2013
Location: PVD/BOS
Posts: 879
I got my UPS delivery confirmation that both of my new #2 Citi Exec cards are arriving tomorrow!! ^
ashap is offline  
Old May 13, 2014, 2:13 pm
  #5606  
 
Join Date: Jan 2013
Location: PVD/BOS
Posts: 879
Originally Posted by cks30
I apologize in advance for the question, but I just want to make sure I have 100% understanding before applying. I seem to recall reading some posts a few weeks about the ability to churn this card changing. I applied in Dec and got the 60K bonus, and my wife applied in April and the 100K should post at the end of the month. I am wondering if we are both OK to apply again for another 100K promo card, and if we need cancel the current card (both of ours are still open) before applying. Thanks for the in advance for the advice.
As long as you aren't in violation of Citi's 1 app every 8 days and 2 apps within 65 days you are ok to apply again.

No need to cancel the current card before applying. You may need to move some credit line around to get them approved.
ashap is offline  
Old May 13, 2014, 2:13 pm
  #5607  
 
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
Originally Posted by cks30
I apologize in advance for the question, but I just want to make sure I have 100% understanding before applying. I seem to recall reading some posts a few weeks about the ability to churn this card changing. I applied in Dec and got the 60K bonus, and my wife applied in April and the 100K should post at the end of the month. I am wondering if we are both OK to apply again for another 100K promo card, and if we need cancel the current card (both of ours are still open) before applying. Thanks for the in advance for the advice.
Yes you can churn it, and no you don't have to cancel it. There are conflicting data points about whether keeping cards will help or not. Some CSRs have made comments asking why people have cancelled, others think it's just the CSRs trying to find an excuse as to why the computer denies some people. I wouldn't cancel the card you paid $450 for, especially since you can't get it back now, but that's just me.
maddie5218 is offline  
Old May 13, 2014, 2:27 pm
  #5608  
 
Join Date: Sep 2011
Posts: 237
For those getting the second Executive card, doesn't the CSR ask why you need two? How do you respond? I have about 4 citi cards and wondering if I can get another one but not sure how to respond...when the CSR asks, "you already have one"
nowstime is offline  
Old May 13, 2014, 2:40 pm
  #5609  
 
Join Date: Mar 2014
Posts: 194
Originally Posted by nowstime
For those getting the second Executive card, doesn't the CSR ask why you need two? How do you respond? I have about 4 citi cards and wondering if I can get another one but not sure how to respond...when the CSR asks, "you already have one"
I need different cards for different expenses.
bu08usc11 is offline  
Old May 13, 2014, 3:07 pm
  #5610  
 
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
Originally Posted by nowstime
For those getting the second Executive card, doesn't the CSR ask why you need two? How do you respond? I have about 4 citi cards and wondering if I can get another one but not sure how to respond...when the CSR asks, "you already have one"
They won't ask
maddie5218 is offline  


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