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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old May 9, 2014, 9:15 am
  #5491  
 
Join Date: Apr 2013
Location: AR
Programs: AA, BA, Alaska Air
Posts: 120
2nd card approved: 04/29, statement closed 05/07. No AF on statement but got the $200 credit.
genesys9 is offline  
Old May 9, 2014, 9:46 am
  #5492  
 
Join Date: Feb 2007
Posts: 647
Sent SM to cancel card #2 and got this in 35 minutes

Dear Valued Customer,

We regret your decision to cancel your account. However, we do understand that certain choices have to be made in order to maintain a positive financial portfolio.

We have closed your account ending in xxxx at your request. If you would like to consider reopening your account, please contact Customer Service at 1-800-950-5114.

We sincerely thank you for your past business and we hope to continue doing business with you in the future.
kingrat is offline  
Old May 9, 2014, 10:02 am
  #5493  
 
Join Date: Aug 2005
Location: STL
Programs: Demoted to AA Gold
Posts: 13
Originally Posted by Nevafazeme
The timer starts from the day your application was approved. The 3 months is also commonly referred to as 93 days.
Just to be clear, here's the situation:
-Received the "You've Been Approved" email on 2/10
-Received the black box w/ the new card, with an acceptance letter dated 2/8
-My statements begin on the 8th of each month

If we assume worst case, my start date is 2/8, and if the 93 days is inclusive of the first and last days, then the last day to make qualifying transactions is this Sunday, 5/11. Does that sound right?

Also, if it comes down to it, is there a source I can reference with regard to "3 months" being equivalent to application approval date + 93 days?
izzypoobah is offline  
Old May 9, 2014, 10:44 am
  #5494  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by izzypoobah
Just to be clear, here's the situation:
-Received the "You've Been Approved" email on 2/10
-Received the black box w/ the new card, with an acceptance letter dated 2/8
-My statements begin on the 8th of each month

If we assume worst case, my start date is 2/8, and if the 93 days is inclusive of the first and last days, then the last day to make qualifying transactions is this Sunday, 5/11. Does that sound right?

Also, if it comes down to it, is there a source I can reference with regard to "3 months" being equivalent to application approval date + 93 days?
Citi's actions do not always make sense. Resulting in a large portion of this thread. Citi often uses creative counting methods. The date of your email and statements is of no consequence. You were approved on the date you were approved, and you have 3 'months' (keeping in mind Citi also uses varying definitions for month) from that date. Call the number on the back of the card and ask them.
KennyBSAT is offline  
Old May 9, 2014, 11:07 am
  #5495  
 
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Originally Posted by bleech2
Mine wouldn't work if I swiped it, but worked when I inserted it into the the slot just below the keypad. Not sure what the difference is, but the charges posted normally.
Do you mean using the EMV, instead of magstrip?
hiima is offline  
Old May 9, 2014, 11:17 am
  #5496  
 
Join Date: May 2010
Location: Maui, HI
Posts: 170
According to the WM in West Sac, they got new card machines a month or so ago. Not well trained. Cards with EMV chips are inserted at the bottom, left in for the transaction and not taken out until the machine tells you. If your card doesn't seem to work when you swipe, look for the slot in the bottom of the machine. I've had to "train" several people at this very same WM because they didn't know about the change.
wanna go now is offline  
Old May 9, 2014, 11:19 am
  #5497  
 
Join Date: Aug 2005
Location: STL
Programs: Demoted to AA Gold
Posts: 13
Originally Posted by KennyBSAT
Citi's actions do not always make sense. Resulting in a large portion of this thread. Citi often uses creative counting methods. The date of your email and statements is of no consequence. You were approved on the date you were approved, and you have 3 'months' (keeping in mind Citi also uses varying definitions for month) from that date. Call the number on the back of the card and ask them.
Based on the feedback in the sticky, I tweeted them the question. Here's their response:
"The requirement period starts 14 days from the date you apply for the card & ends 90 days later. ^AH"

I had to call their application center to find out the date I applied (2/6). So it sounds like...the requirement period started on 2/19. 90 days from 2/19 is 5/12 (inclusive). So anyways...whew!
izzypoobah is offline  
Old May 9, 2014, 1:39 pm
  #5498  
 
Join Date: Sep 2012
Location: Florida
Posts: 448
AF refund with $0 balance

Approved 3/14
Spent 8k
First statement posted 4/10 (Thur) and included AF + $200 credit
8k points posted to AA 4/11 (Friday)
Spent remaining 2k
Paid off entire balance...current balance is $0
Second statement due to close 5/10
If the 100k + 2k pts post to AA by 5/12-5/15 I will still be in the 37 day window.

If I cancel at that time, how is the AF refunded? Do they send a check?

I realize I F'd up and should have just left a $450 balance.
MilesGator is offline  
Old May 9, 2014, 1:45 pm
  #5499  
 
Join Date: Jun 2012
Location: PNW
Programs: Hilton Diamond, IHG Plat, WN CP
Posts: 130
Originally Posted by Preacher7
None of our family's 7 exec cards work at wal mart. Anyone else have this problem?
Sort of. Wally world is switching over to a system that includes CHIP technology (also known as EVM) and the system is currently rejecting cards with a CHIP in it. It kicked back my new Chase Sapphire Preferrred (just issued with a CHIP). So it just depends on the register I believe.
Sunburn644 is offline  
Old May 9, 2014, 1:47 pm
  #5500  
 
Join Date: Jun 2012
Location: PNW
Programs: Hilton Diamond, IHG Plat, WN CP
Posts: 130
Originally Posted by bleech2
Mine wouldn't work if I swiped it, but worked when I inserted it into the the slot just below the keypad. Not sure what the difference is, but the charges posted normally.
That's their new system, they are trying to prevent more fraud by using a CHIP/EMV system.
Sunburn644 is offline  
Old May 9, 2014, 1:48 pm
  #5501  
 
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
Originally Posted by forextrader
Datapoints:

Previous Exec card applied and approved March 20, 2014

Statement close date = April 4, 2014
$450 AF posted and $200 credit posted - $10K spend requirement NOT yet met. Spend miles reported to AA 2 days after statement.

Applied for new Exec on May 5, 2014 - approved, initially with $8K - moved all credit limit over $5000 minimum from previous Exec (Mar 20) to new Exec.

Next Statement close date for Mar 20 card = May 6, 2014
$10K spend requirement met - only unpaid balance on statement is $450.00

May 7: see PDF statement online showing 100,000 bonus and $450.00 due.

May 8: see 106,482 miles on AA account online.

May 8: call to cancel Mar 20 Exec card - no retention offer. I did not even ask if $450 AF will be refunded (this is Day 35 from when AF posted on April 4 statement).

May 9: Balance on Mar 20 Exec card is now $0.00, with REFUND MEMBERSHIP FEE -$450.00 listed in transactions. Note the date shown is 04/04/2014 - the date the AF first posted.


Received new card yesterday. First in morning a UPS delivery with my acceptance letter. Then 2 hours later, a FEDEX delivery with the new card - what a waste of money !!

Note statement closing date is only May 16, with due date May 14 - will try to change this.
How'd you manage to only get 106K miles when you had to spend 10K to get the 110K?
maddie5218 is offline  
Old May 9, 2014, 1:49 pm
  #5502  
 
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
Originally Posted by Sunburn644
That's their new system, they are trying to prevent more fraud by using a CHIP/EMV system.
WM only lets me use my chip now.
maddie5218 is offline  
Old May 9, 2014, 1:50 pm
  #5503  
 
Join Date: Jun 2012
Location: PNW
Programs: Hilton Diamond, IHG Plat, WN CP
Posts: 130
Originally Posted by MilesGator
Approved 3/14
Spent 8k
First statement posted 4/10 (Thur) and included AF + $200 credit
8k points posted to AA 4/11 (Friday)
Spent remaining 2k
Paid off entire balance...current balance is $0
Second statement due to close 5/10
If the 100k + 2k pts post to AA by 5/12-5/15 I will still be in the 37 day window.

If I cancel at that time, how is the AF refunded? Do they send a check?

I realize I F'd up and should have just left a $450 balance.
They will likely send a check.
Sunburn644 is offline  
Old May 9, 2014, 1:56 pm
  #5504  
 
Join Date: Mar 2014
Location: OC/LAX
Posts: 376
Originally Posted by MilesGator
Approved 3/14
Spent 8k
First statement posted 4/10 (Thur) and included AF + $200 credit
8k points posted to AA 4/11 (Friday)
Spent remaining 2k
Paid off entire balance...current balance is $0
Second statement due to close 5/10
If the 100k + 2k pts post to AA by 5/12-5/15 I will still be in the 37 day window.

If I cancel at that time, how is the AF refunded? Do they send a check?

I realize I F'd up and should have just left a $450 balance.
Originally Posted by Sunburn644
They will likely send a check.
You can also have them move the credit balance to a different Citi card by sending them an SM. Otherwise you need to send them an SM asking them to mail you the check, if you don't do that then they'll just issue the refund after the balance has been on your account for 90 days.
aceofcards is offline  
Old May 9, 2014, 2:07 pm
  #5505  
 
Join Date: Jul 2011
Location: BNA
Programs: AA, Hilton, PC
Posts: 154
big purchase refunded on accident

I bought $10,000 in one fell swoop on 2 different AA 100K cards.

Statement posted, got 110K miles, everything was fine.

A week later, the company I made a payment of $10K to calls and says that they are refunding the transaction. NO!!!! I tell them not to, but it was already done earlier today.

Will Citi claw back the miles?
Should I call Citi and tell them to not accept the refund transaction?
Or just let it go and hope that the miles don't get clawed back?
Or figure out another way to spend $20K? Still 27 days left in the 3 month window.
baxterboy12 is offline  


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